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  1.    28 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 3
    win 10

    Son changed my product key, now i'm Ska-rude


    Long story short, bought this Acer ES 15 laptop 2 weeks ago. I come back from a xmas party and my 15yrold son says "i got you win 10 pro on your laptop"............ I've restarted, reset, back to factory settings (supposedly) now I still have an inactivated windows 10 pro......... How do I find my original windows key that came with the computer that gave me win 10 home. looked in the box, manuals and no luck I contacted Acer "we don't keep track of the keys that were installed in new systems". Help
      My ComputerSystem Spec
  2.    28 Dec 2015 #2
    Join Date : Oct 2014
    Arnold, MD
    Posts : 27,764
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by boobiesr4me View Post
    Long story short, bought this Acer ES 15 laptop 2 weeks ago. I come back from a xmas party and my 15yrold son says "i got you win 10 pro on your laptop"............ I've restarted, reset, back to factory settings (supposedly) now I still have an inactivated windows 10 pro......... How do I find my original windows key that came with the computer that gave me win 10 home. looked in the box, manuals and no luck I contacted Acer "we don't keep track of the keys that were installed in new systems". Help
    Showkey Plus Showkey - Windows 10 Forums Tomcat....
      My ComputersSystem Spec
  3.    28 Dec 2015 #3
    Join Date : Oct 2013
    Posts : 1,962
    Windows 7

    The original key is on the COA sticker. That is on the bottom of the laptop or inside the battery compartment.
      My ComputerSystem Spec
  4.    28 Dec 2015 #4
    Join Date : Dec 2015
    Posts : 3
    win 10
    Thread Starter

    Awesome, f14tomcat. Just what I've been looking for!
      My ComputerSystem Spec
  5.    28 Dec 2015 #5
    Join Date : Dec 2015
    Posts : 3
    win 10
    Thread Starter

    whs. I tore the bottom off the laptop, looked thru all the paperwork and there is no COA. I've been in panic mode for the 3 days not being able to find the original key.
      My ComputerSystem Spec
  6.    28 Dec 2015 #6
    Join Date : Oct 2013
    Posts : 1,962
    Windows 7

    This is how a COA sticker looks like. No PC with Windows can be sold without a COA sticker - that is illegal. I wonder what happened to your sticker.

    Click image for larger version. 

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      My ComputerSystem Spec
  7.    28 Dec 2015 #7
    Join Date : Oct 2014
    Arnold, MD
    Posts : 27,764
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by whs View Post
    This is how a COA sticker looks like. No PC with Windows can be sold without a COA sticker - that is illegal. I wonder what happened to your sticker.

    Click image for larger version. 

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    WHS, not to be argumentative, honest, but I bought a Surface Pro 3 from MS about a year ago, pre-installed 8.1, and there is no COA sticker. Anywhere. Maybe lappys are an exception, I don't know.

    EDIT: Just scoured all over the case of my desktop. Bought a new Dell 3847 in May, 2015. No Coa sticker. Only thing in common is they both have UEFI and keys are stored there. Dunno.....
    Last edited by f14tomcat; 29 Dec 2015 at 05:15.
      My ComputersSystem Spec
  8.    28 Dec 2015 #8
    Join Date : Jun 2014
    Posts : 525
    Microsoft Windows 10 Pro 64-bit

    OEM PCs store and encrypt the product key in the UEFI firmware chip. The product key is no longer on a COA sticker to help prevent theft. When you reset or install Windows 10, the product key will automatically be detected from the UEFI firmware chip, and will be used to activate.
    Source: https://www.tenforums.com/tutorials/7...dows-10-a.html Brink TenForums
    If worse comes to worse if you reinstall windows 10 Home once you connect to the net your machine will be validated from Microsoft, As long as it is the same motherboard
    Last edited by sml156; 30 Dec 2015 at 17:04.
      My ComputerSystem Spec
  9.    28 Dec 2015 #9
    Join Date : Oct 2013
    Posts : 1,962
    Windows 7

    If they are UEFI, then you do not need a sticker.
      My ComputerSystem Spec
  10.    29 Dec 2015 #10
    Join Date : Dec 2015
    Posts : 5,317
    Windows10

    deleted.
      My ComputerSystem Spec

 
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