Windows 10: Windows 10 Update stuck on 2% ? Solved

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  1.    09 Dec 2015 #1

    Windows 10 Update stuck on 2% ?


    Hi,

    Anyone help with this one - how to download latest updates?

    Yes W10 installed October, last successful update early November.

    Now when try to install update shows downloading updates at 2% and no movement..been like this for a couple days now.

    On the Details it shows:-

    Upgrade to Windows 10 Pro, version 1511, 10586
    Waiting for installation
    Security Update.......
    Waiting for download
    Windows malicious software removal tool.....
    Waiting for download
    Cumulative update for windows....
    Waiting for download

    Thanks,
    Pete
      My ComputerSystem Spec


  2. Posts : 79
    Windows 10 Pro x64 Build 14393.0 Slow Ring
       09 Dec 2015 #2

    Welcome to the forums!

    Yes, two days installing at 2% is a problem. Normally you would not interrupt, but it's safe to insist now is an exception.

    I would try using the front panel reset button on your PC first. If unresponsive, try a hard boot by pressing your front-panel power button for about ten seconds. If neither of those work, shut off the power supply.

    Hopefully it will reboot normally.

    Before running Windows Update again, check for errors by opening an elevated command prompt and running sfc \scannow. If errors are detected, Windows will attempt to correct them. Should it be unable to fix problems, you will need to use DISM to try and fix it.

    If you haven't backed up, now would be a great time to do so! Also, if you're not allowing Windows to manage and update your drivers, you might want to allow it to do so before attempting the update again.

    If the scan returns cleanly, then you can go ahead and try the update again.

    If it hangs again, you might try an in-place installation (reset). First download an iso of the most recent installation file. When performing the reinstall, keep your programs, settings and files. Allow Windows to retrieve updates during the installation process. It should automatically install the latest version 1511 build 10586.29.

    I hope it goes better this time!
      My ComputerSystem Spec

  3.    09 Dec 2015 #3

    Many thanks for that.
    ....however when trying to run sfc/scannow I get the dreaded..
    ..You must be an administrator running a console session in order to use the sfc utility
    unsure what this means...as I am the sole user and Administator ?


    Before running Windows Update again, check for errors by opening an elevated command prompt and running sfc \scannow. If errors are detected, Windows will attempt to correct them. Should it be unable to fix problems, you will need to use DISM to try and fix it.
      My ComputerSystem Spec


  4. Posts : 79
    Windows 10 Pro x64 Build 14393.0 Slow Ring
       09 Dec 2015 #4

    Right-click the start menu icon, select Command Prompt (Administrator). Then enter the command:

    sfc \scannow

    Even if you're the only account, you still need to make sure you have admin rights for certain actions, thus two options for running Command Prompt.

    Let us know if you need more assistance.
    Last edited by Doverboy; 09 Dec 2015 at 14:05.
      My ComputerSystem Spec

  5.    09 Dec 2015 #5

    Ah, of course, thanks.
    Did that..probs found..and auto fixed!
    Then carried out Windows Update - completed like a dream!
    Thanks VERY much.

    Off topic..can u advise on this little matter also..my profile in this Windows 10 forums shows Windows 8, whereas I have Windows 10..how do I change this?
    Thanks again,
    Pete
      My ComputerSystem Spec

  6. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       09 Dec 2015 #6

    At the top of this page or any page in this forum, top right, click User CP > left side, click Edit System Specs.............
      My ComputerSystem Spec


  7. Posts : 79
    Windows 10 Pro x64 Build 14393.0 Slow Ring
       09 Dec 2015 #7

    Great! Happy to learn it worked out well for you!

    As David indicated, you can update specs from your profile. You can also just click on My System Specs in any of your posts and edit from there, too.

    I have to say I have learned a great deal browsing this forum and the members are both friendly and knowledgeable. If you haven't taken the time to browse through the tutorial section, I highly encourage you to do so. There are many useful tidbits throughout.

    Be well!
      My ComputerSystem Spec

  8.    09 Dec 2015 #8

    Many thanks.
    Yes, as you say..loads of info within the forums..eg..whilst awaiting updating windows finally managed to locate how to avoid need to log in each time at start up - been bugging me for weeks!
      My ComputerSystem Spec

  9.    09 Dec 2015 #9

    davidhk said: View Post
    At the top of this page or any page in this forum, top right, click User CP > left side, click Edit System Specs.............
    That did it..tvm..always looks so obvious once its been pointed out!
      My ComputerSystem Spec


  10. Posts : 79
    Windows 10 Pro x64 Build 14393.0 Slow Ring
       09 Dec 2015 #10

    Nice!
      My ComputerSystem Spec


 
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