1.    01 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 5
    Windows 10 Pro

    Settings window closes after I click on the Update & Security button ?


    The title says it all ! I am running a fully updated Windows 10 Pro Eng. Build 10586.
    I go to the start menu, click on settings and when I click on the Update & Security button the window just vanishes !
    I have restarted and tried several times to no avail.
    Any help would be appreciated.
    Thank You.
      My ComputerSystem Spec
  2.    01 Dec 2015 #2
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Troubleshooting suggestion :

    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.
      My ComputerSystem Spec
  3.    01 Dec 2015 #3
    Join Date : Dec 2015
    Posts : 5
    Windows 10 Pro
    Thread Starter

    Thanks for the fast response. I ran your commands and ended up with "Error: 0x800f081f The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature."

    I have enclosed the log file.dism.log

    Any suggestions ?




    Quote Originally Posted by davidhk View Post
    Troubleshooting suggestion :

    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.
      My ComputerSystem Spec
  4.    01 Dec 2015 #4
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    "Source files could not be found"

    It will take some doing. If you care to try it........................

    Use the Tech Bench link and download the iso file. It will have the Install.wim in the Sources folder.
    http://www.microsoft.com/en-us/softw...load/techbench

    After the iso is downloaded, mount it.
    Then in the elevated command prompt ( Command Prompt (Admin) ), copy/paste this command line .................

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:X:\sources\install.wim:1 /limitaccess

    Note :
    X is where your iso is mounted. Change it to the correct letter if it is not X.
      My ComputerSystem Spec
  5.    01 Dec 2015 #5
    Join Date : Dec 2015
    Posts : 5
    Windows 10 Pro
    Thread Starter

    Thanks David, I will give it try a bit later this evening.
      My ComputerSystem Spec
  6.    01 Dec 2015 #6
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by davidowen View Post
    Thanks David, I will give it try a bit later this evening.
    You are welcome.
    Hope this works for you.
    Good luck.
      My ComputerSystem Spec
  7.    01 Dec 2015 #7
    Join Date : Dec 2015
    Posts : 5
    Windows 10 Pro
    Thread Starter

    Well, I tried this several times, restarted the PC each time. The CMD line said that it had succeeded but the same negative result each time.
    I have "Updated" Windows from USB install but no positive result.
    I think that I will reinstall Windows 10, I will not lose any data as I have a separate HDD with data on.
    Anyway thank you for your time and assistance.
      My ComputerSystem Spec
  8.    01 Dec 2015 #8
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by davidowen View Post
    Well, I tried this several times, restarted the PC each time. The CMD line said that it had succeeded but the same negative result each time.
    I have "Updated" Windows from USB install but no positive result.
    I think that I will reinstall Windows 10, I will not lose any data as I have a separate HDD with data on.
    Anyway thank you for your time and assistance.
    Please let us know the result of reinstalling.
    Thank you.
      My ComputerSystem Spec
  9.    03 Dec 2015 #9
    Join Date : Dec 2015
    Posts : 5
    Windows 10 Pro
    Thread Starter

    David, I did a fresh install from a USB Key but the same thing happened, however i did restore from the fresh install and it now (so far) looks O.K.
      My ComputerSystem Spec
  10.    03 Dec 2015 #10
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by davidowen View Post
    David, I did a fresh install from a USB Key but the same thing happened, however i did restore from the fresh install and it now (so far) looks O.K.
    Thank you for the follow up.
    Let's hope you are trouble-free from here on.
      My ComputerSystem Spec

 


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