Windows 10: Settings window closes after I click on the Update & Security button ?

  1.    01 Dec 2015 #1

    Settings window closes after I click on the Update & Security button ?


    The title says it all ! I am running a fully updated Windows 10 Pro Eng. Build 10586.
    I go to the start menu, click on settings and when I click on the Update & Security button the window just vanishes !
    I have restarted and tried several times to no avail.
    Any help would be appreciated.
    Thank You.
      My ComputerSystem Spec


  2. Posts : 4,771
    windows 10 Home threshold2
       01 Dec 2015 #2

    Troubleshooting suggestion :

    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.
      My ComputerSystem Spec

  3.    01 Dec 2015 #3

    Thanks for the fast response. I ran your commands and ended up with "Error: 0x800f081f The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature."

    I have enclosed the log file.dism.log

    Any suggestions ?




    davidhk said: View Post
    Troubleshooting suggestion :

    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.
      My ComputerSystem Spec


  4. Posts : 4,771
    windows 10 Home threshold2
       01 Dec 2015 #4

    "Source files could not be found"

    It will take some doing. If you care to try it........................

    Use the Tech Bench link and download the iso file. It will have the Install.wim in the Sources folder.
    http://www.microsoft.com/en-us/softw...load/techbench

    After the iso is downloaded, mount it.
    Then in the elevated command prompt ( Command Prompt (Admin) ), copy/paste this command line .................

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:X:\sources\install.wim:1 /limitaccess

    Note :
    X is where your iso is mounted. Change it to the correct letter if it is not X.
      My ComputerSystem Spec

  5.    01 Dec 2015 #5

    Thanks David, I will give it try a bit later this evening.
      My ComputerSystem Spec


  6. Posts : 4,771
    windows 10 Home threshold2
       01 Dec 2015 #6

    davidowen said: View Post
    Thanks David, I will give it try a bit later this evening.
    You are welcome.
    Hope this works for you.
    Good luck.
      My ComputerSystem Spec

  7.    01 Dec 2015 #7

    Well, I tried this several times, restarted the PC each time. The CMD line said that it had succeeded but the same negative result each time.
    I have "Updated" Windows from USB install but no positive result.
    I think that I will reinstall Windows 10, I will not lose any data as I have a separate HDD with data on.
    Anyway thank you for your time and assistance.
      My ComputerSystem Spec


  8. Posts : 4,771
    windows 10 Home threshold2
       01 Dec 2015 #8

    davidowen said: View Post
    Well, I tried this several times, restarted the PC each time. The CMD line said that it had succeeded but the same negative result each time.
    I have "Updated" Windows from USB install but no positive result.
    I think that I will reinstall Windows 10, I will not lose any data as I have a separate HDD with data on.
    Anyway thank you for your time and assistance.
    Please let us know the result of reinstalling.
    Thank you.
      My ComputerSystem Spec

  9.    03 Dec 2015 #9

    David, I did a fresh install from a USB Key but the same thing happened, however i did restore from the fresh install and it now (so far) looks O.K.
      My ComputerSystem Spec


  10. Posts : 4,771
    windows 10 Home threshold2
       03 Dec 2015 #10

    davidowen said: View Post
    David, I did a fresh install from a USB Key but the same thing happened, however i did restore from the fresh install and it now (so far) looks O.K.
    Thank you for the follow up.
    Let's hope you are trouble-free from here on.
      My ComputerSystem Spec


 

Related Threads
I just recently downloaded Windows Ten today 7/29/2015 and I wanted to personalize my computer. I opened the start window and clicked settings. The window flashed up but then disappeared. It isn't showing up in my taskbar or in task manager. I tried...
Update - 9/8/15 Fixed by reinstalling Windows fresh (Again). I think the problem was caused by installing Windows linked with my Microsoft account and then switching that to a local user. My Microsoft account was registered for the insider...
The system Settings window has a search box in the upper right corner. Would anyone give me a single example of search term that finds anything by using that search box? It seems to work OK on my pre-1511 clean install. But on all updated...
Have a Dell XPS 11. Clicking left on start button should open Cortana and Start Options. Nothing happens. There's a hamburger on the top left which will bring up the start menu, Most Used, Recently Added and File Explorer, Settings, etc. At the...
After upgrading to Windows 10 i can not open settings on the computer i thought maybe if i created a new account with command to see if it was just this account but no luck still had the same problem with all settings not working is there any fix to...

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:28.
Find Us