Windows 10: Unable to install KB3105213
Unable to install KB3105213
I have tried to update KB3105213 using Windows Update and it appears to run through but eventually comes up with an error "Failed to install 19/11/2015" I am running on an HP Envy 700-060 EA desktop.
I have disabled my anti virus Panda and the Windows Firewall and Malwarebytes. and tried to install the update again with the same result.
I copied the update file on to a memory stick and tried to install it from the stick again with the same result.
I have managed to create a log file for Windows Update but I'm not sure how to make sense of it.
Does anyone have any experience of this problem or of a workaround?
Windows updates expert
By this, do you mean you have an .MSU file which was downloaded from the catalog
Yes it is an MSU file that I found on a Microsoft site. Can't remember where though.
File name is windows10.0-kb3105213-x64_91e14ff09eba6211ad11baa59182d1770a94d753
Size 540,193,908 bytes
Does anyone have any ideas on an approach to troubleshoot this issue?
Windows updates expert
Reset Windows updates and check if it helps:
Thanks for that Sumitdhiman.
I downloaded the batch file and ran it. It seemed to work OK
But sadly when I retried to install update KB3105213 I got the same problem- "We couldn't complete the update. Undoing changes"
Cumulative update for Windows 10: November 10, 2015
November 2015 Security Update Release Summary - Microsoft Security Response Center - Site Home - TechNet Blogs
Microsoft Security Bulletin Summary for November 2015...
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