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  1.    18 Nov 2015 #11
    Join Date : Oct 2015
    Posts : 36
    windows 10
    Thread Starter

    So I checked my moms laptop which is the non touchscreen version of my laptop, but she has the intel celeron N2840 processor instead of the N2830 that I got. Her damn laptop NEVER locks up during restart on win 10 like mine does. I don't understand lol
      My ComputerSystem Spec
  2.    18 Nov 2015 #12
    Join Date : Oct 2013
    Posts : 24,390
    64-bit Windows 10 Pro build 17017

    Quote Originally Posted by tim87 View Post
    I went to the link you gave me and step 5 is what I originally did, but once I select no, no other options pop up like it should. Which is why I made this thread in the first place.

    Update: so I'm assuming I have windows 10 insider preview build 10565 since the options that are supposed to pop up aren't. **?!

    Update 2: After I replied with the first update, I did the windows update which installed some security update, did a couple more things then restarted. The *** computer locked up during the restart process again! the one problem I've had each time I've upgraded to 10! That's the last straw, I'm done with this ***
    You should only see this below with step 5. It's the new default in the new Windows 10 TH2 as well.

    Click image for larger version. 

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      My ComputersSystem Spec
  3.    18 Nov 2015 #13
    Join Date : Oct 2015
    Posts : 36
    windows 10
    Thread Starter

    Quote Originally Posted by Brink View Post
    You should only see this below with step 5. It's the new default in the new Windows 10 TH2 as well.

    Click image for larger version. 

Name:	43416d1445206548-device-driver-automatic-installation-turn-off-windows-10-a-device_installation_.png 
Views:	33 
Size:	17.8 KB 
ID:	49108
    Those two options are exactly what I got which is why made this thread. I then found out I had the newer version of ten? Now can you tell me why my pc locks up every time I restart? Like I said before, it doesnt happen on my moms laptop, only mine.
      My ComputerSystem Spec
  4.    18 Nov 2015 #14
    Join Date : Sep 2015
    Posts : 2,308
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    I'm afraid this setting is not enough to prevent Windows Update replacing a driver. I have tried myself. To really stop Windows Update from messing with the drivers you have to hide the relevant driver updates so they are ignored. Reinstall the working driver again, but before you restart run the tool in the link to detect the driver updates. Then hide them. Restart the computer. Next time new updates are installed, your drivers should not be affected.
      My ComputerSystem Spec
  5.    19 Nov 2015 #15
    Join Date : Oct 2015
    Posts : 36
    windows 10
    Thread Starter

    Can someone please answer why win 10 works perfectly on my moms laptop, but always has problems on mine? I'm really curious as to why.
      My ComputerSystem Spec
  6.    19 Nov 2015 #16
    Join Date : Sep 2015
    Posts : 2,308
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Different hardware, different compatibility. Windows 10 usually work out of the box (without installing any driver or tweaking) in new computers. If your computer is not that new, problems start.
      My ComputerSystem Spec
  7.    19 Nov 2015 #17
    Join Date : Jan 2015
    SoCal, USA
    Posts : 463
    Windows 10 Home and Pro

    Short answer: Drivers. Find yours at your computer manufacturer's website, and install them
      My ComputerSystem Spec
  8.    19 Nov 2015 #18
    Join Date : Oct 2015
    Posts : 36
    windows 10
    Thread Starter

    I updated drivers before upgrading to ten and had problems. I didnt update any drivers before upgrading to 10 and still had problems. the intel celeron N2830 and N2840 processors aren't that much different. So I don't know. I might not be able to have 10 on my laptop which frustrates me.
      My ComputerSystem Spec
  9.    19 Nov 2015 #19
    Join Date : Jan 2015
    SoCal, USA
    Posts : 463
    Windows 10 Home and Pro

    Question: Does your computer manufacturer provide windows ten drivers for your computer?
      My ComputerSystem Spec
  10.    19 Nov 2015 #20
    Join Date : Oct 2015
    Posts : 36
    windows 10
    Thread Starter

    yes. I went to the website one time after upgrading to 10 and updated some drivers and still had problems.
      My ComputerSystem Spec

 
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