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#1
Windows Update is breaking my logon screen
Using an HP Pavilion dv7-6175us with Windows 10. I upgraded from 7 several months ago. Beginning in the last month, I started having an issue where once booted, the logon screen would break, flashing between lock screen and logon until an error window popped up, telling me that there was a breakpoint exception error and that Logonui.exe had crashed.
I had to create a bootable USB in order to access startup repair because asking it to do go into repairs on its own instead just led me back to the now broken logon.
I tried multiple system restore points without success until finally I had to restore back to about a month and a half ago. It would happen again when Windows Update ran in between subsequent startups. After restoring twice, things were fine for a long time. I want to say Windows Update ran without a problem until recently, but I can't quite remember exactly.
But last night, Windows decided to run an update during startup and bring the whole problem back again. I'm running another restore process right now but this is not okay. I want to access my computer. I also don't want to have to sit with the same build of 10 that will likely have problems in need of patching in the future that I won't be able to get if I have to disable automatic updates altogether, which I shouldn't have to.
I know I haven't provided ideal technical info. If this restore doesn't work, I can provide the error code exactly. I guess I'm just hoping someone has solved or even seen the same issue on similar hardware.
Thanks for reading.