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  1.    04 Nov 2015 #11
    Join Date : Oct 2015
    Posts : 27
    Windows 10

    Quote Originally Posted by Silveral1 View Post
    Hello, It is an upgrade from Win 7. Updates have previously installed without problems.
    Is a clean install the same as "RECOVERY" in "Updates and Security ?
    Thanks,
    Silveral1
    Hi,

    Try to install those 2 KB'S manually from your Internet Explorer Browser.
    Do you have .NET Framework installed?
    Check if you do
    If not, install it manually as well

    Cheers,
    Swagger
      My ComputerSystem Spec
  2.    04 Nov 2015 #12
    Join Date : Oct 2014
    Posts : 62
    Windows 7 Professional x64 SP1

    Quote Originally Posted by Silveral1 View Post
    Hello, It is an upgrade from Win 7. Updates have previously installed without problems.
    Is a clean install the same as "RECOVERY" in "Updates and Security ?
    Thanks,
    Silveral1
    A clean install is not the same as a "recovery" in Updates and Security. A clean install is using the original Win 10 install program on a fully erased disk. It's the best of all the different types of installs. An upgrade install installs the new OS on top of an existing install. It's very often an earlier version of Windows. A Recovery is likely an operation that restores an install from an image. If the image was of an upgrade install, then the Recovery is no better than an upgrade install. If you do a clean install, it's best to make an image of the fresh clean install, because that is the fastest way fix problems after the clean install if it comes to that. There should be several tutorials in the Tutorials section that explain all the details.

    Regards
      My ComputerSystem Spec
  3.    04 Nov 2015 #13
    Join Date : Nov 2015
    Posts : 8
    Windows 10
    Thread Starter

    Quote Originally Posted by Swagger View Post
    Hi,

    Try to install those 2 KB'S manually from your Internet Explorer Browser.
    Do you have .NET Framework installed?
    Check if you do
    If not, install it manually as well

    Cheers,
    Swagger
    Hi Swagger,
    I have installed .NET Framework and manually downloaded KB 3105210. (KB 3106932 had already downloaded and awaited installation) I have now gone back to Windows Update and after a long wait both have installed and the problem seems to be resolved.
    Thank you so much for your help and for the help from the other contributors.
    Sincerely,
    Silveral1.
      My ComputerSystem Spec

 
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