1.    02 Oct 2015 #1
    Join Date : Apr 2015
    Posts : 17
    Win 10

    EC: 0xC004C003 - cannot activate windows after upgrading to Windows 10


    So long story short....

    I had to get a replacement SP3. I have been running Windows 10 since January on my old SP3. When I received my new SP3, it came with W8.1 Pro. wasn't getting the upgrade option so I thought "hey why don't I just install x10162 then update it". So I did a clean custom install, upgraded to 10162, then updated to 10547. That is what I am running now, and it works great. only problem I am having is to activate windows.

    I downloaded the RTM, thought I could clean install that, and punch in my 8.1 product key... no luck.

    Any advice from anyone?

    Thanks,
      My ComputerSystem Spec
  2.    02 Oct 2015 #2
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,181
    Windows 10 Home

    You need a successful activation of the upgrade to Win10 first. If you are done with Insider builds (not a can of worms I'm versed in), go back to Win 8.1 Pro, make sure it's activated, and proceed with free upgrade to Win10 Pro and it should activate - confirm activation of the upgrade before doing a clean install (then not needing product key, you "skip" or "next" that) if you expect that to activate.

    Means of upgrading vary from Windows Update to dowloading the media and burning to a bootable DVD or USB key.

    Depending on your technical inclinations, there is also a Tutorial here for going straight from activated Win 8.1 Pro through to a clean install of Win10 Pro that activates.
      My ComputerSystem Spec
  3.    02 Oct 2015 #3
    Join Date : Apr 2015
    Posts : 17
    Win 10
    Thread Starter

    What is the best way to go back to Win 8.1 Pro? Since I don't have a recovery on my SSD. Thanks
      My ComputerSystem Spec
  4.    02 Oct 2015 #4
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,181
    Windows 10 Home

    Assuming your 8.1 Pro license is limited to O.E.M. privileges as it came with the SP3, and that the on-board recovery mechanism is gone, the best way would be to see if you can get install/recovery media from the manufacturer. Check this link: http://www.microsoft.com/surface/en-...erecoveryimage
      My ComputerSystem Spec
  5.    02 Oct 2015 #5
    Join Date : Jul 2015
    Posts : 9,128
    Windows 10 Pro

    Why not just download the Windows 8.1 Pro ISO and install from that?
    Create installation media for Windows 8.1 - Windows Help
      My ComputerSystem Spec

 


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