New
#21
Either way, MS support should be held accountable for misinforming you and prompting your purchase of a new key.
Retail keys come at a premium due to expected (proper) support, we should exercise that right.
BTW: This too is a statement (after seeing too many posts of poor MS support), not aimed at you per se, but a general concern.
I can understand bring touchy after allowing oneself to be taken advantage of by a phone support person. The reason we post replies such as did you try phone activation and did you check your product key with showkey is so that others can become aware of these alternatives and not get taken advantage of as you claim to have been.