1.    28 Sep 2015 #1
    Join Date : Aug 2015
    Arizona
    Posts : 40
    Windows 10 Professional

    Cannot update after notification


    Received an update notification in Windows 10 update screen.


    When I press the INSTALL NOW button, the spinning circle appears and says in motion without starting the install.


    I have minimized the window and also checked the task bar. Still the install does not take place.


    Help!
    Attached Thumbnails Attached Thumbnails Update.jpg  
      My ComputerSystem Spec
  2.    28 Sep 2015 #2
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    It looks like the update is for a webcam? Is it a USB webcam and is it plugged in when you attempt to run the update?
      My ComputerSystem Spec
  3.    28 Sep 2015 #3
    Join Date : Aug 2015
    Arizona
    Posts : 40
    Windows 10 Professional
    Thread Starter

    Yes. It is a Microsoft LifeCam HD3000R with a cable plugged into a USB 3.0 port.

    The camera does operated properly.

    I simply do not understand why I get a Windows 10 notification to update it and then Windows 10 will not execute the update.
      My ComputerSystem Spec
  4.    29 Sep 2015 #4
    Join Date : Jul 2015
    United States
    Posts : 165
    Windows 10 Home x64

    Is there any information when you click "Details?"

    Have you tried downloading the latest software manually, if possible?

    I use a Microsoft VX-2000, hasn't had an update in forever, I've certainly never received one. xD
      My ComputerSystem Spec
  5.    29 Sep 2015 #5
    Join Date : Aug 2015
    Arizona
    Posts : 40
    Windows 10 Professional
    Thread Starter

    Under details it again says that an update for HD3000R is ready to install.

    Yes, I have the latest software installed.
      My ComputerSystem Spec
  6.    29 Sep 2015 #6
    Join Date : Jul 2015
    United States
    Posts : 165
    Windows 10 Home x64

    Is UAC enabled at all?

    If so, try completely disabling UAC and then retry the install...
      My ComputerSystem Spec

 


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