1. Joined : Aug 2015
    Arizona
    Posts : 40
    Windows 10 Professional
       28 Sep 2015 #1

    Cannot update after notification


    Received an update notification in Windows 10 update screen.


    When I press the INSTALL NOW button, the spinning circle appears and says in motion without starting the install.


    I have minimized the window and also checked the task bar. Still the install does not take place.


    Help!
    Attached Thumbnails Attached Thumbnails Update.jpg  
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 6,872
    Windows 10 Pro
       28 Sep 2015 #2

    It looks like the update is for a webcam? Is it a USB webcam and is it plugged in when you attempt to run the update?
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Arizona
    Posts : 40
    Windows 10 Professional
       28 Sep 2015 #3

    Yes. It is a Microsoft LifeCam HD3000R with a cable plugged into a USB 3.0 port.

    The camera does operated properly.

    I simply do not understand why I get a Windows 10 notification to update it and then Windows 10 will not execute the update.
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    United States
    Posts : 165
    Windows 10 Home x64
       29 Sep 2015 #4

    Is there any information when you click "Details?"

    Have you tried downloading the latest software manually, if possible?

    I use a Microsoft VX-2000, hasn't had an update in forever, I've certainly never received one. xD
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Arizona
    Posts : 40
    Windows 10 Professional
       29 Sep 2015 #5

    Under details it again says that an update for HD3000R is ready to install.

    Yes, I have the latest software installed.
      My System SpecsSystem Spec


  6. Joined : Jul 2015
    United States
    Posts : 165
    Windows 10 Home x64
       29 Sep 2015 #6

    Is UAC enabled at all?

    If so, try completely disabling UAC and then retry the install...
      My System SpecsSystem Spec


 


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