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  1. Joined : Aug 2015
    Posts : 31
    Windows 10
       27 Sep 2015 #1

    Running the troubleshooting tool


    Hi
    I have a new HP Desktop computer that I got on. August 14 2015 pre-loaded with Windows 10 home 64 bit. I have not received any update from the Microsoft windows updates. so I run the troubleshooting tool for Windows updates. I keeps finding and fixing this over and over. can anyone please tell me what to do? Thank you Click image for larger version. 

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      My System SpecsSystem Spec


  2. Joined : Jun 2015
    N.Y.
    Posts : 3,005
    Windows 10 Pro 64 bit
       27 Sep 2015 #2

    What exactly shows when try to run windows update manually from Settings, by clicking Check for updates ?
    Were you getting any error codes ?

    Click image for larger version. 

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    Try this first and do it a few times both commands and reboot after each.

    At Admin Command Prompt copy and paste this, press enter, let it finish
    sfc/ scannow

    Again at same open command prompt, copy and paste this, press enter and let finish

    dism /online /cleanup-image /restorehealth

    This may help, but was for Windows 8.1

    https://support.microsoft.com/en-us/...e-issues/en-us
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 31
    Windows 10
       27 Sep 2015 #3

    Hi Jds63

    When I do it manually i get this Click image for larger version. 

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ID:	39766
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    N.Y.
    Posts : 3,005
    Windows 10 Pro 64 bit
       27 Sep 2015 #4

    O.k., well your not getting any errors, i see the problem update eventually went in like for many ,i recall you on another post. Yes do not see ones from after bought the PC which i know there was a few,not sure as when you bought it in Aug 14 and if you started using it right away, if they were updated when you set it up then for rest of updates.

    Try the commands i listed, they won't hurt. As i know was few updates in Aug. and Sept. that's about it, has not been many since OS began.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 31
    Windows 10
       27 Sep 2015 #5

    Hi Jds63 i did the tips you gave me did not come up with any problems. I just hope the Microsoft windows update feature is not jammed up or I have a problem with it. Thank you for your help
      My System SpecsSystem Spec


  6. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       27 Sep 2015 #6

    You show updates applied on 9/22 so I think you are okay.
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 31
    Windows 10
       27 Sep 2015 #7

    Hi Ztuker thank you I hope so 2 of the updates failed and 1 was successful
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    N.Y.
    Posts : 3,005
    Windows 10 Pro 64 bit
       27 Sep 2015 #8

    BDman said: View Post
    Hi Jds63 i did the tips you gave me did not come up with any problems. I just hope the Microsoft windows update feature is not jammed up or I have a problem with it. Thank you for your help
    Your welcome...
    We know about 2 that failed, was issue with those for many windows 10 users (IE and Edge Flash update). If finally went in and like many other you should be o.k., as that was only one. Let us know on future updates how they go, can always leave post open and check other posts on that day to see if anybody else is having next update issue other then you. Plus would get errors on checking for updates if an issue or see on any newer ones to come.

    I think yours either had some of updates when bought in Aug. 2015, downloaded when first setup by you, compared to others who upgraded in end of July
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    N.Y.
    Posts : 3,005
    Windows 10 Pro 64 bit
       30 Sep 2015 #9

    BDman did you receive a windows update today ? Checking because there was one today 9/30/15 (KB3093266) and your concerns over an issue with windows update.
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 31
    Windows 10
       30 Sep 2015 #10

    Hi Jds63. Yes received one Windows update on 9/30/2015 and it was successfully installed. Thank you
      My System SpecsSystem Spec


 
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