1. Joined : Sep 2015
    Posts : 1
    Windows 10 Pro
       26 Sep 2015 #1

    Cannot download patches after upgrading to Windows 10 Pro


    I just upgraded my HP Envy dv7 series laptop from Windows 8.1 to Windows 10 Pro. The download and installation of Windows 10 Pro went just fine. However when I attempted to check for hotfixes\patches for Windows 10 after the initial install the process failed to download and install any of the identified updates. I let the process run for 12 hours and still nothing was downloaded and installed.

    I have tried to stop the WUAUSERV & BITS services but get "the service is not responding to the control function" error for both services. I have also successfully downloaded the identified patches with a 3rd party tool but when I tried to install a single patch it hung and never installed and after about 10 hours I cancelled the process. I have shutdown the laptop and restarted it hoping I could then get the services to respond to the control function so I could delete the C:\windows\softwaredistribution directory and ideally get the patching process to work but even after the reboot when I tried to stop the WUAUSERV & BITS services I still get "the service is not responding to the control function" error.

    I have also checked my NICs to make sure they were not set to metered, but so far I have not been able to get this process to work. I can get out to the Internet and download other updates just fine.
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 1
    Windows 10
       24 Nov 2015 #2

    Hi, just wanted to give this thread a quick bump because I have been having the same problem as OP for the last week now.

    Sorry can't give you any solutions man but hopefully somebody who can comes across this thread.
      My System SpecsSystem Spec


 


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