1. Joined : Aug 2015
    Posts : 6
    Windows 10 Pro
       24 Sep 2015 #1

    Windows 10 Forcing Updates for Mouse

    In one of my classes, a friend plugged in his USB mouse and Windows partially installed a driver for it before it was taken out of the port. Now Windows 10 is trying to force me to download the drivers for a mouse that I do not own or have access to. It keeps failing to install the updates, as it tires to launch a separate installer. This installer never gets launched, Windows update freezes, and it's just annoying since I can't hide the updates. Any advice?

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      My System SpecsSystem Spec

  2. Joined : Jan 2015
    SoCal, USA
    Posts : 463
    Windows 10 Home and Pro
       24 Sep 2015 #2

    1) Go to your update settings, click the small blue text that says advanced settings, deselect the option to install other MS product updates.

    2) You can also go to your device installation settings and select No, and Never install driver software.

    The reason I listed two is because I'm not sure exactly which option is responsible for your problems. It may just be the second. I have the 1st enabled and the second disabled on my own computer.
      My System SpecsSystem Spec

  3. Joined : Jul 2015
    Eastbourne East Sussex UK
    Posts : 2,436
    Windows 10 Home x64: 1607 Redstone (1) Build 143934.693
       24 Sep 2015 #3

    Also go into views updates find the one you want and uninstall it
      My System SpecsSystem Spec

  4. Joined : Aug 2015
    Posts : 6
    Windows 10 Pro
       24 Sep 2015 #4

    My update settings were already like this:
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    And my already installed updates had no mouse software installed:
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      My System SpecsSystem Spec

  5. Joined : Jan 2015
    SoCal, USA
    Posts : 463
    Windows 10 Home and Pro
       24 Sep 2015 #5

    The program may be in Programs and Features (Control Panel), and you can uninstall it there. The device installation settings (which is probably where it installed from) can be found via the search feature. I say that because you didn't mention if you disabled it or not.
      My System SpecsSystem Spec

  6. Joined : Aug 2015
    Posts : 610
       24 Sep 2015 #6

    According to what you write, the software, which has been installed might well be the Microsoft Mouse and Keyboard Center. I would uninstall that as a first step.
    Last edited by Joergi; 24 Sep 2015 at 16:01.
      My System SpecsSystem Spec

  7. Joined : Aug 2015
    Posts : 6
    Windows 10 Pro
       24 Sep 2015 #7

    I never installed the Microsoft Mouse and Keyboard Center. It also doesn't show up in my Programs and Features.
      My System SpecsSystem Spec

  8. Joined : Jul 2015
    Posts : 436
    Windows 10 Pro 64-bit
       25 Sep 2015 #8

    Try viewing hidden devices in Device Manager, then delete mouse and posibly keyboard.

    If that doesn't work, see this post for removing another troublesome device:

    Microsoft Virtual WiFi Miniport Adapter #8 or #9?? Solved - Windows 7 Help Forums
      My System SpecsSystem Spec

  9. Joined : Aug 2015
    Posts : 610
       25 Sep 2015 #9

    The steps by Nigel might also help. Note that you might (additionally?) have an issue with WIndows Update: There are some cases, in which WIndows Update continues showing you an update, although you do no longer need it. But Windows Update shows it anyway, because it has already downloaded it.

    I have not found the tutorial to reset Windows Update, but it should be in this list: Windows 10 Tutorial Index - Windows 10 Forums
      My System SpecsSystem Spec


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