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  1.    16 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 9
    10

    Windows Update - Error 0x80070246


    Hello to the community.
    George from Greece here and I start my posts with a problem (what else?).
    When I try to download and install my two updates ( Cumulative Update for Windows 10 for x64-based Systems (KB3081455) and Update for Windows 10 for x64-based Systems (KB3081452) ) I get the error code 0x80070246 for both of them.
    I tried simple things like restarting, using the troubleshooting to solve any issues, I downloaded the file named WindowsUpdateDiagnostic and run that too with no success.

    I figured that it might be a problem with GlobalInstallOrder.xml like the one described here https://support.microsoft.com/en-us/kb/942968
    but I couldn't apply the sollution, maybe because of the different OS.

    I also downloaded the standalone updates and tried to install them but I get an error every time.

    So now I'm stuck.
    I would appreciate solutions that don't include refreshing or formatting as there are a ton of apps that I will have to manually install.
    I have an Acer 5942G, 8 Gigs of ram, a 256 Gb Crucial SSD, i7 720 QM and a 5650m.
    Windows are x64.

    If that's not the correct place for this thread, please move!
    Thank you!

      My ComputerSystem Spec
  2.    19 Sep 2015 #2
    Join Date : Sep 2015
    Posts : 66
    Windows 10 Pro 14393 64-bit

    You can always try Protector's solution...

    press WindowsKey+R, type gpedit.msc and press Enter.
    Click "Computer Configuration", click "Administrative Templates", click "System", and then double-click the "Specify settings for optional component installation and component repair" setting.
    Select "Enabled", click check box for "Contact Windows Update directly...." - apply and OK

    Type CMD in Search. Right click on it to run as an administrator. (You can also right-click on the start button and select "Command Prompt (Admin)")
    Type the following 5 commands at the CMD prompt:


    >WSReset.exe (go back to the cmd screen and press ctrl-c to get the prompt back)
    >dism /online /cleanup-image /restorehealth
    >dism /online /cleanup-image /StartComponentCleanup
    >sfc /scannow
    >powershell
    >Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


    Close the CMD window.
    Check to see if the issue is resolved. If not, restart the PC.
      My ComputerSystem Spec
  3.    19 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 9
    10
    Thread Starter

    Thank you very much for taking the time to respond.
    As I'm now abroad, I will test this in one week.
    Do you think this is my best bet?
      My ComputerSystem Spec
  4.    19 Sep 2015 #4
    Join Date : Feb 2015
    Posts : 10
    Windows

    Quote Originally Posted by g47 View Post
    Thank you very much for taking the time to respond.
    As I'm now abroad, I will test this in one week.
    Do you think this is my best bet?
    Solution mentioned by hexagon12 are the generic steps to deal with any windows store error. While these don't guarantee the fix but helps most of the time...

    In addition, Try and use the Inbuilt troubleshooter as well.
      My ComputerSystem Spec
  5.    19 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 9
    10
    Thread Starter

    Yes, I have used the troubleshooter already with no luck.
    I will come back in one week with news from Hexagons solution.
      My ComputerSystem Spec
  6.    19 Sep 2015 #6
    Join Date : Aug 2015
    Posts : 1
    Windows 10 Pro

    Try running the following commands in administrator mode

    sfc /scannow

    and then

    DISM /Online /Cleanup-Image /RestoreHealth
      My ComputerSystem Spec
  7.    19 Sep 2015 #7
    Join Date : Sep 2015
    Posts : 9
    10
    Thread Starter

    Thank you a lot for your answers, I will try and come back to you!
      My ComputerSystem Spec
  8.    20 Sep 2015 #8
    Join Date : Sep 2015
    Posts : 66
    Windows 10 Pro 14393 64-bit

    Quote Originally Posted by fishyhooky View Post
    Try running the following commands in administrator mode

    sfc /scannow

    and then

    DISM /Online /Cleanup-Image /RestoreHealth
    I just said that, didn't you see?
    Anyways good luck for OP.
      My ComputerSystem Spec
  9.    04 Oct 2015 #9
    Join Date : Sep 2015
    Posts : 9
    10
    Thread Starter

    Unfortunately I faced problems on many steps of the process.
    1. "specify settings for optional component installation and component repair" was fine.
    2. "
    WSReset.exe" opened windows store, I guess it's also fine.
    3. "dism /online /cleanup-image /restorehealth" please see screenshot:

    Click image for larger version. 

Name:	Screenshot (3).png 
Views:	10 
Size:	138.9 KB 
ID:	41051

    4. "dism /online /cleanup-image /StartComponentCleanup" please see screenshot:

    Click image for larger version. 

Name:	Screenshot (5).png 
Views:	7 
Size:	148.7 KB 
ID:	41052

    5. "sfc /scannow" please see screenshot:

    Click image for larger version. 

Name:	Screenshot (6).png 
Views:	6 
Size:	145.2 KB 
ID:	41053

    6. "powershell" gave me "PS C:\Windows\system32>" so I guess it's fine.

    7. "
    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}" please see screenshot:

    Click image for larger version. 

Name:	Screenshot (7).png 
Views:	6 
Size:	157.7 KB 
ID:	41054


    I checked Windows update after that and restarted and rechecked with no luck.

    Any suggestions?
      My ComputerSystem Spec
  10.    04 Oct 2015 #10
    Join Date : Sep 2015
    Posts : 66
    Windows 10 Pro 14393 64-bit

    Did you run cmd with "run as administrator"?
    Also, sorry. I am on mobile and your pictures are blurry. Can you send me the pictures with the snipping tool?
    The only thing that i see is that in the DISM command you missed the dash in /cleanup - image
      My ComputerSystem Spec

 
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