Update 22H2 fails to install, already installed 10/20/2022

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  1. Posts : 43,216
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    Please post links without restrictions.
      My Computer


  2. Posts : 9
    Windows 10 Pro
    Thread Starter
       #12

    how about this?


    First time I've use Dropbox or Google drive (other than for transferring video from my phone to my laptop). Please bear with me. I swear I'm not an idiot, although I concede that it might appear that way
    Dropbox
      My Computer


  3. Posts : 43,216
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    Please uninstall McAffee and Superantispyware using the applicable uninstall tools:

    McAfee Customer Service -- Official Site

    SUPERAntiSpyware FAQ - How do I uninstall SUPERAntiSpyware?
    https://secure.superantispyware.com/...4xNzM4Mjc1ODQ3


    List and uninstall any of these non-Microsoft software:
    a) antivirus
    b) firewall
    c) drive encryption


    Make sure that Microsoft defender is on > perform defender updates


    McAfee and Superantispyware can be reinstalled after updating.



    Perform an in place upgrade repair:

    Repair Install Windows 10 with an In-place Upgrade

    Download Windows 10 ISO File

    https://www.microsoft.com/en-us/soft...load/windows10




    Code:
    Windows 10 Pro
    Build: 19045

    Code:
    KB5049621 Update          1/16/2025 12:00:00 AM

    Code:
      
    80070714 = ERROR_RESOURCE_DATA_NOT_FOUND
    The specified image file did not contain a resource

    Code:
    0x80070002 = ERROR_FILE_NOT_FOUND
    The system cannot find the file specified.


    Code:
    Installation Failure: Windows failed to install the following update with error 0x80070002: 
    Feature update to Windows 10, version 22H2.

    Code:
    Installation Failure: Windows failed to install the following update with error 0x80070714: 
    Feature update to Windows 10, version 22H2.
      My Computer


  4. Posts : 9
    Windows 10 Pro
    Thread Starter
       #14

    Interesting that you should zero in on McAfee. Although I believe I had their virusscan installed in the distant past, it was not shown as a current app. I went to their website and obtained their uninstall tool (by contacting an actual live person on their chat line) and ran it. I removed the SuperAntiSpyware app via the usual Windows method, although I don't believe it was actually running. I don't think I have any other antivirus, firewall or drive encryption software other than Widows Defender installed. I then carefully followed your recommended procedure for performing an in-place upgrade repair. This was the exact procedure I had performed previously, although this time I did download a fresh copy of the windows 10 iso. Unfortunately, I got the same result as when I tried it previously, i.e. I got a message that the procedure failed at about 60% completion, with no explanation.

    I assume there was something in the V2 log that alerted you to McAfee and superantispyware. When I get a bit more free time I'll re-run the V2 bat and post the results so you can see if the removal procedure I followed was effective.

    - - - Updated - - -

    In response to Dalchina:

    "And so often I recommend, as do others, the routine and regular use of 3rd party disk imaging of at least all O/S partitions to external storage."

    Is there any particular 3rd party disk imaging app that you would recommend?
      My Computer


  5. Posts : 43,216
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    1) Please run the V2 log collector and post a share link into this thread using drop box, or google drive

    BSOD - Posting Instructions



    2) Run: upgrade_failure_info > post a share link

    https://www.tenforums.com/attachmen....ilure_info.bat

    Batch files for use in BSOD debugging

    Batch files for use in BSOD debugging



    3) Run: HealthCheckApp > post a share link

    https://aka.ms/GetPCHealthCheckApp



    4) Run setupdiag > post a share link

    https://go.microsoft.com/fwlink/?linkid=870142
      My Computer


  6. Posts : 9
    Windows 10 Pro
    Thread Starter
       #16

    New V2 log


    Dropbox

    Other requested info forthcoming

    - - - Updated - - -

    Dropbox

    Here's the results from upgrade failure info
    I'm having less luck with Windows Health check and setupdiag. Windows Health check tells me that my PC won't run windows 11, but I see no way to copy the results. setupdia opens a command prompt for a second, then closes it. The documentation claims it is supposed to create a log file in the same place it is run from, but I've tried running it from a couple of different places and there is no log file.

    This is all getting quite frustrating
      My Computer


  7. Posts : 45,797
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #17

    In response to Dalchina:

    "And so often I recommend, as do others, the routine and regular use of 3rd party disk imaging of at least all O/S partitions to external storage."

    Is there any particular 3rd party disk imaging app that you would recommend?
    Once you've sorted this out.. yes, choose from
    Macrium Reflect (paid) - the free version is stuck on a build of Jan '24 but still available.
    Hasleo Backup- free - Chinese- includes best features of MR paid. Newer.
    Aomei Backupper - free/paid - Chinese - been around a long time.

    O&O Diskimage - German- periodically given away.

    Not Acronis..

    There are numerous threads reviewing these. Compare carefully what's in the free versions. All offer boot disks.
    ====================
    This is all getting quite frustrating
    Depending on what's been done to your registry by whatever it was you ran, your O/S may not be recoverable- and even if it seems to be, you won't be quite sure something won't turn round and bite you later.

    Unless you're very lucky, suggest you prepare for a clean install, lesson learnt. Back up securely and appropriately. E.g.

    Periodic disk imaging (full + differentials, for example), complemented by a daily System Restore point created on schedule (Tutorial).

    Then additionally back up fast changing key data that matters.
      My Computers


 

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