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  1. Joined : Sep 2015
    Posts : 13
    Windows 10
       05 Sep 2015 #1

    Activating windows 10 after major hardware change help


    After my motherboard died I have installed new Skylake hardware so obviously my windows 10 installation wants to re activate. In my previous experiences of this I have phoned microsoft to explain my predicament and they supplied me with a new activation code. Now after talking with support this is no longer possible and I have to go back to 8 or 7 and re upgrade. Unfortunately I dont see an option to rollback to 8.1. Do I have to start again from a fresh install of 7 and then upgrade back to 10?
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 610
    W10
       05 Sep 2015 #2

    Hi and welcome to the forum!

    Did Microsoft support tell you that you should go back or is that what you think would help? I am asking, because I am not so sure that your Windows 7 or 8 license (depending on what you previously had) is still valid... I don't want to scare you, but I always thought that after you upgraded to Windows 10, you would no longer be able to use the basic license for the old system (except in the 30 days go-back period maybe).
      My System SpecsSystem Spec


  3. Joined : Apr 2014
    Posts : 3,311
    W10 Pro x64/W7 Ultimate x64 dual boot main - W10 Pro Insider Preview/W7 Pro x64 - remote pc
       05 Sep 2015 #3

    Hello spoons27 Welcome to the Ten Forums!

    You got that right! Since the board was replaced that is a bit more extensive then what was seen here when simply swapping out 4gb of Mushkin memory for 8gb of Kingston Hyper X! I still saw the "Windows needs to be activated" showing in the change product key screen reappear but only for a few startups and then found it was reactivated since the change was minor in comparison.

    You can wait a day or so to if the activation records the change and then automatically activates things for you before proceeding to perform the clean install of 7 as well as see SP1 installed on 7 being the mandate. But I wouldn't count on you having the same fortune I saw due to the activation process mostly being tied to the board of all things! MS allows for a few hardware changes over a six month period with past versions allowing for people wanting to swap out video cards or better their system with more memory or a new sound card over onboard, etc. But swapping boards is the major hardware change for sure!
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 13
    Windows 10
       05 Sep 2015 #4

    Well I am now in the process of installing 7 so we will see.
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 13
    Windows 10
       05 Sep 2015 #5

    Windows 7 activated ok. It is kind of nice to see windows 7 again maybe I will just stick with it.....No! I must resist its charms and press ahead to 10.😆
      My System SpecsSystem Spec


  6. Joined : Apr 2014
    Posts : 3,311
    W10 Pro x64/W7 Ultimate x64 dual boot main - W10 Pro Insider Preview/W7 Pro x64 - remote pc
       05 Sep 2015 #6

    I set up a dual boot across two drives on the second remote tower case as well as on the main build here with no plans to dump 7 any time soon! I cloned the 7 host/boot drive now the secondary OS drive with 10 set as the default OS as well as added in a second drive into the smaller portable mini tower I access remotely and am presently using to test things on as I go along before seeing any changes on the main case.

    And don't forget to download SP1 if you haven't already. You can get that in stand alone as well as in the dvd iso file. Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) Here I save the two since the download button will bring up a half dozen for the dvd ISO, the 32bit at the bottom and four others in between where you check off the one you want.

    Rumors about SP2 anyone? SInce SP1 came there have been over 100 security and other updates released for 7 while still no SP2. You can get all of those rolled up into one download however. Waiting to Download Service Pack 2 (SP2) for Windows 7 and Server 2008 R2?
      My System SpecsSystem Spec


  7. Joined : Sep 2015
    Posts : 13
    Windows 10
       05 Sep 2015 #7

    Ok I got 7 up to date and the notification came for 10 but as I was an Insider how do I get my status back?
    Do I just sign in with my microsoft account and it recognises me and upgrades me to Pro? Or do I re download an ISO from the Insider site?
      My System SpecsSystem Spec


  8. Joined : Jul 2015
    Posts : 6,849
    Windows 10 Pro
       05 Sep 2015 #8

    What version of Windows 7 did you upgrade from. The version of 7 that you upgraded from will determine what version of 10 you will be able to activate. If it was Home, you will now have to pay for the upgrade to Pro.

    To get back on the insider program, you will have to set it up under the advanced options of Updates & Security in Settings.
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64
       05 Sep 2015 #9

    Joergi said: View Post
    ...I am not so sure that your Windows 7 or 8 license (depending on what you previously had) is still valid... I always thought that after you upgraded to Windows 10, you would no longer be able to use the basic license for the old system (except in the 30 days go-back period maybe).
    How the license should work if MS were to do their job properly and in accordance with both the EULA and their 'unwritten policy':

    If the original Win7 or Win8 license was a retail version then you can transfer it to another device and take Microsoft up on their free promotional Win10 upgrade. New motherboard is not a problem. '30 Days' is also not a problem

    If the original Win7 or Win8 license was an oem version then you cannot transfer it to another device. Although if you replaced a broken motherboard with a like-for-like replacement then activation would by possible by 'phone and it would again be eligible for the free promotional Win10 upgrade. (However, in this instance the Skylake board should be considered an upgrade as it is not a like-for-like replacement of the broken board. Therefore, the license would be dead).
      My System SpecsSystem Spec


  10. Joined : Apr 2014
    Posts : 3,311
    W10 Pro x64/W7 Ultimate x64 dual boot main - W10 Pro Insider Preview/W7 Pro x64 - remote pc
       06 Sep 2015 #10

    spoons27 said: View Post
    Ok I got 7 up to date and the notification came for 10 but as I was an Insider how do I get my status back?
    Do I just sign in with my microsoft account and it recognises me and upgrades me to Pro? Or do I re download an ISO from the Insider site?
    Not having logged into the Insider Program for several months due to some other obligations that came up and not having a chance to review the various builds I would be out in the cold as far as how to go about downloading there. But you can always use the Media Creation tool to accomplish the same as far as seeing the present build downloaded and saved locally to a drive as well as seeing the installation media made up.

    Here I have both combination 32bit/64bit downloads for both editions as well as having each stand alone ISO image plus made up a 4-in-1 16gb stick from the retailer and OEM system builder's page to see the combination Home/Pro iso downloads. I have to eventually upgrade multiple systems.

    Click image for larger version. 

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    You can even perform an upgrade install by way of mounting the ISO file saved to a separate drive since while in virtual installation mode the files are unpacked to the C drive before the system restarts unloads 7 to see the upgrade take place. That's where the 10 installer leaves the desktop at the start until the restart initializes the set up process. when then packs up the 7 installation into the Windows.old as the substitution takes place.

    If the 7 installation media was the retail release as pointed out that should activate without hassles despite the board change especially when not in use on anything else. Then the upgrade should go well. 10 will than activate itself to the new hardware configuration having first detected a valid 7 install.
      My System SpecsSystem Spec


 
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