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Retail Channel and Generic Keys questions
Hello everyone. I would like some help.
I work for a company and I have a client who requested 10 computers with Windows 11 Pro installed.
I bought 10x Windows 10 Pro Digital Licenses from Retail and I used them to activate Windows on each PC.
Now, the problem is my client wants to check the key that was installed on each machine. The thing is when he uses a command like "slmgr /dli" or a third-party software he just sees the generic key (the one ending in "3V66T") and that the key is retail_channel.
We tried various commands and software, as well as try to see if the key was installed in the firmware but we cannot find it anywhere. So now, he believes that we tricked him and used pirated keys or something.
I even tried "slmgr /ipk key" but there is an error that says the key is invalid. The machines are costumed built with hardware I bought myself. (if that plays any role). Of course Windows 10 control panel says that Windows are activated with a digital license and everything works correctly.
My questions are:
1) Is it possible to see exactly what key I used for each machine so we can solve this, I have saved all the keys I used but we just can't find it anywhere on the machine so I cannot prove to him that these keys are genuine...
2) Why is that retail channel shows a generic key but the other machines I have are OEM channel with the correct key?
3) If there is no way to see the key I used (cause it is just saved on Microsoft servers for example) is there an official document by Microsoft that I can use it as proof that, let's say, retail keys are not shown in OS or firmware.
4) Is it possible that I just bought bad keys or something? I live in Europe btw and there are many lawful stores that sell such keys.
5) Is there a problem that I used Windows 10 keys to activate Windows 11 OS?
Thank you in advance..
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