New
#1
Church tech support insists nothing they can do?
[At home and don't know the Windows Version number]
I'm a church volunteer, helping the audio/video team with streaming. The church previously had a system maintenance agreement with Company A, which configured the streaming-related PCs to NOT generate system messages on Sundays. (All PCs are Windows 10.) So; no Windows Update messages, nothing on Sunday. But the church changed to Company B, and their techs are resisting our repeated requests to keep Sundays free of interruptions. On July 17, one reboot message showed up in the content we were sending to Facebook/YouTube.
I feel like our request is simple. But here is the reply I got...
"Patches are deployed on Monday, but if someone is logged into the computer at that time the machine will not reboot without someone clicking the reboot button on that alert box. The only time it checks to see if it can do an automatic reboot is during the patch install window - if it cannot reboot it then, than a manual reboot is required. Right now the system is configured to prompt every 30 minutes for the reboot.
Possible Options:
- Manual Patching Only - We can take the machine out of patching scope, however we do not recommend this as it removes all automatic patching.
- Forced Reboot - We can reconfigure the policy to force the reboot after patch install regardless of if a user is signed in or not. This can be set to reboot immediately, or force the reboot after the prompt is dismissed a number of times.
- Notify User and Force Reboot - Similar to the above, this just warns the user about the reboot ahead of time.
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