Hi guys.. I have a problem updating security updates. I get this error when trying to update:
"Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x8007000d)"
I ran "additional troubleshooters" to try to fix the issue but it didnt fix anything. What do I do?
Use Windows Update Troubleshooter.
- Right-click on Start button and pick Settings
- Go to Update & Security > Troubleshoot
- Click on Windows Update and select Run the troubleshooter
Download Windows updates manually.
- Go to the official Microsoft update catalog;
- Enter a specific update code, for example, KB4481031
- Select the correct version and click Download
- Click on the link and Windows will update your computer
Resetting the Windows Update components can usually solve these types of issues.
Reset Windows Update in Windows 10
If in particular the last step in Freebooter's post doesn't help...
- what does 'Detailed information' show? (bottom of your screenshot)
- as per forum prompt.. what is your full build number?
- which update is failing?
Hi.. appreciate the reply. Heres my answers to your questions:
Potential issues that were checked Detection details
Some security settings are missing or have been changed……… Issue not present
Check for missing or corrupt files……………………………………. Issue not present
Service registration is missing or corrupt…………………………… Issue not present
Check for Windows Update issues………………………………….. Issue not present
Detection details Expand
InformationalIsPostback_RC_PendingUpdates
IsPostback: False
InformationalService Status
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException
Collection information
Computer Name: DESKTOP-TK4BR59
Windows Version: 10.0
Architecture: x64
Time: Saturday, July 23, 2022 2:40:39 PM
Publisher details Expand
Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version: 3.5
Publisher: Microsoft Windows
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 4.0
Publisher: Microsoft Windows
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version: 9.3
Publisher: Microsoft Windows
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version: 9.2
Publisher: Microsoft Corporation
- My full build number is: 21H2 (OS Build: 19044.1645)
- Two updates are failing to install:
0x80242008
0x8007000d
- In the MS catalog I found what I think is the file to download. In the screen grab, is the correct file thats highlighted the right one to download?
Thanks, have you tried the step in Freebooter's post? Tutorial.. Reset...
which are the updates? KB....... and KB ......- Two updates are failing to install:
The first thing to do is to use the tutorial.
Then retry Windows Update.
KISS principle.
If that doesn't work see
KB5013942 failing to install
As for download links, now we have the KB numbers... these are at the bottom of the relevant articles in the News section- which you can find by searching the News section for the KB number.. here's one:
KB5015807 Windows 10 19042.1826, 19043.1826, 19044.1826
- the other
KB5013942 Windows 10 19042.1706, 19043.1706, 19044.1706
- links are after the main text.
You only need to try downloading these manually (they will be a lot bigger than what you'd get using Windows Update) if there's some sort of communication problem using Windows Update.
Appreciate that but with due respect I will NOT reset my computer and having to go through the hassle of backing up then restoring my files.
If there were a way to "reset" my PC without losing my files I would consider that.
But why not istall the needed updates before even talking about resetting? Wouldnt that be a better, faster option?
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