Cannot update / reset windows / corruption errors

MadMax76 · 07 Jul 2022

Hello,
I realize I should have posted a message long ago.
So, I'm having issues with my computer. First things are very slow start of my computer. It usually doesn't bother me since I don't restart it very often. But then today I realized that it had been a while I haven't updated it. And indeed it has!

Here are for the cumputer specs:
AMD Ryzen 9 5900X 12 Core, 3.69 GHz
128 GB RAM
64 bit operating system, x64 based processor

Windows 10 Pro
Version 1909

So it's long outdated and because I'm pretty much constantly working on it, dealing with that issue has never been my priority.
Here are the problems:
When I go to download the updates, I get this:
2021-05 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB5003169) - Error 0x80070570
Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80070570)

2022-03 Update for Windows 10 Version 1909 for x64-based Systems (KB4023057) - Error 0x80070570
Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80070570)

I looked up online to solve these errors.
I tried stopping and restarting various things in services.msc, to no avail.
I tried sfc/scannow and it failed with errors.
I tried downloaded the update manually from Microsoft and it didn't work.
I generally tried a bunch of other things suggested online and none worked.

I tried resetting my computer clean, and the reset failed.
So now I'm realiing I have plenty of issues and I have no idea how to solve them.
If anyone would care to help, I would greatly appreciate.

I had my computer built roughly a year and a half ago, it's a very good machine and it's kinda sad that it's full of issues.

If I'm missing any information you need, which I'm sure there are, please let me know.

dalchina · 07 Jul 2022

Hi, surprising so much seems problematic given it's not an old PC. Given the various issues, it's not worth trying to address the Windows update failure alone.

I guess you've not been using disk imaging as is endlessly recommended here.

The most straightforward approach:
Start with basic checks. So, once again:
a. Check your disk(s).
Get a copy of Hard Disk Sentinel - valid for SSDs, portable version available- run that, result right on its GUI
b. If ok, run
chkdsk c: /scan
from an admin command prompt - result on the GUI.
Check this passes (it only checks, doesn't repair anything.
If it fails, post back.

You said SFC /SCANNOW fails, so not worth retrying.

I have my doubts, so be prepared to perform an in-place upgrade repair install which keeps all progs and data.

Uninstall any 3rd party security software completely.

You have a choice here. The lower risk is:
Get a 1909 iso (see Tutorial from the searchable Tutorial section) and repair what you have.
Then check all is well.

The higher risk is:
Get a 21H2 iso file and attempt to upgrade using that.

To reduce the risk in both cases, elect not to receive updates as part of that procedure (you can disconnect the internet).

Background: have you tweaked a lot of things? E.g. services? Policies? So-called telemetry? Anything else?

MadMax76 · 07 Jul 2022

Hello and thank you for your response, I really appreciate.
In order, I got disk sentinel and it found no errors, as the screengrab shows

Attachment 370564

The check disk on the command prompt is attached to the thread : (didn't detect any problem)

At this point, I don't mind reformatting everything, I want the peace of mind to know that my computer is good and healthy.
As you might have noticed, I am not super tech savvy, so I may have done things I don't even know, though I doubt so.
As for your background question, the only thing I can think of is that my main SSD is 1TB and at first windows install, it was split in 2 partitions, which I know regret: I am a 3D artist and have a large amount of 3D software and cached data that builds up over time. So much so that I have to use my second partition (D) as my desktop. I don't know why but I feel like this might be relevant.

RIght now, all my data from C and D are backed up in separate external drives, and I am ready to spend the hours reinstalling everything if needs be. I only need to back up my HDD (E) just in case, which I use only as storage.
I just uninstalled CCleaner, though I doubt that's the source of my misery. Can't think of anything else.

As for the choice your gave me. Does not matter as long as everything runs fine and smoothly. Can even update to 11 if that's the best option. I rely on your expertise.

Thank you again so much for your help.

- - - Updated - - -

As a side note, when the computer was slow at start, let me detail what I meant here.
The "Please Wait" loading screen lasted for a long time, anywhere from 5 to 30 minutes. I would occasionally for a restart and unplug everything that's basically not my screen and the one thing that seemed to have a big effect is the ethernet cable. That unplugged, the wait time would go from half an hour down to 2 to 5 minutes.

MEANWHILE, as I am looking into these problems these days and going into safe mode and all, that problem seems to be no longer as the wait time is almost gone. It's almost instant now, as it should be. It's been like that 2 or 3 times, which is great. I will continue restarting my computer regularly and see if the fast start continues. If so, that's some progress I guess. Last note, it restarts fast with the ethernet cable plugged in.

Kyhi · 07 Jul 2022

Your issue is because you are not allowing the updates and forcing a restart... restart and go to bed....
Check for updates, restart and go to bed.. Until there are no more updates..

MadMax76 · 07 Jul 2022

Sure, but forcing a restart isn't my go-to solution. I usually wait. I've had this issue for a while now, if it was that simple it would have been solved on its own. I am not trying to undermine your input. I do appreciate, but it just can't seem to be that.

But I'll definitely try.