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2022-05 Cumulative Update problem
Hello to all at the Win 10 forum.
I haven't had many problems with Windows 10, but this forum as been an excellent source of help when correcting the few problems I've had.
So many thanks to those who've helped in the past.
At the moment, I'm having a problem updating to Windows 10's latest 2022-05 Cumulative Update. For Windows 10 Version 21H2 for x64-based Systems (KB5013942)
After installing the update, it does a restart and preforms the update to 30%. Then attempts to restart Windows. When the PC starts, it opens up at the point where windows would normally take the update to 100% but it immediately goes to a BSOD with Stop: Critical process died message.
It then attempts to correct it and restarts. I then get a Stop: WHEA uncorrectable error message.
Windows then tries a repair and I get BSOD with Stop: inaccessible device message.
I finally use System Restore to return the PC to a restore point just before the (KB5013942) update.
My PC's Motherboard is an Asus Z170 Pro Gaming using an i7-6700 Skylake-s processor @3.4GHz.
I've run the Intel's own processor diagnostic tool and the processor passed on all counts.
I have 2 sticks of memory using Crucial CT8G4DFD8213 8GB DDR4 1066.7 MHz and run the Windows Memory Diagnostic and both have passed.
I have an AMD Radeon RX 5700 graphics card with the very latest drivers.
I've checked all device drivers in the Device Manager, and widows reports the best drivers are already in use.
My C: Drive is a Samsung SSD 860 EVO 1TB, with 617gb free.
I've run CHKDSK /F /R/ without any problems. I also have Samsung Magician and this reports no problems with my C: drive.
I've run DISM /Online /Cleanup-Image /CheckHealth and sfc /scannow to scan and repair damaged files.
I've cleared out all the files from C:\WINDOWS\SoftwareDistribution\Download.
Then downloaded (KB5013942) from the Microsoft®Update Catalogue and have done stand-alone update using that download.
It carried out the update, installed it and restarted the started to go through the updating windows process and crashed with the BSOD Stop: Critical process died message once again.
I again used system restore to get my PC working again.
I'm now at a loss as to what I can do to install this update. Any advice would be much appreciated.
many thanks from me for any offers of help.