Caught in endless restart loop after Windows apparently updated.

When I came home from work today I was welcomed with my computer caught in an endless loop of restarting. I know that it restarts on its own when it does an automatic update but it won’t boot up. I see the Windows 10 logo followed by, “getting Windows ready. Don’t turn off your computer” then “Restarting” and this continues over and over and I cannot get it to stop. The entire process between restarts is fast. Only about 30 seconds each time it runs through this sequence.

I tried shutting off the power for 5 mins, then powering up again but it goes right back to this.

I remember with earlier versions of Windows you could hit F8 while it did this and it would allow you to boot into Safe Mode where you could at least get in and do something. With 10, I know this isn’t an option.

Please help.

Thanks,

Ed

(I’m not sure what version of 10 I have and I don’t really know if this update went through or not. I do know I have the 64 but version.)

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I just figure out how to get into safe mode with networking by hitting the power on and off when the logo comes up. It does it’s automatic repair then says it couldn’t fix the problem. Options are to shut down or go to advanced options. I went advanced. I got to the point where you have 9 numbered options to choose from. Number 5 is safe mode with networking. I chose that and it seems to go right back into the endless restart loop I described above.

I see an option to uninstall the latest update. Feature update or Quality update. I’m not sure which one to chose but either way it asks me for a password for “this account”. I’m not sure why password it refers to? Microsoft password? Should I even be trying to remove the latest update?

Sorry, I’m just trying to help myself while I wait for a reply..

Boot your computer into Windows Recovery Environment, start the Command Prompt. Execute the following command:

Code:

 DISM /Image:C: /Cleanup-Image /RevertPendingActions

Do you mean, do the power on and off move until you get to advanced options, then hit Command Prompt?

When I do, it asks me for the password for this account. I never set up any password for Windows 10. Is it a Microsoft password?

This seems to be a sticking point with most options here. They ask for a password.

What happens when you press Enter key when ask for password?

You can also use Windows 10 Installation Media to boot your computer into Windows Recovery Environment.

Ok. Just pressing enter worked. Didn’t need a password.

I get the command prompt. It begins with: x\windows\system32

Do I type this directly after that? No spaces?

Do I include the spaces you included?

I tried it with and without spaces and says it’s missing a required servicing command. Error 1639

I then tried with spaces and it says Deployment image servicing and management tool Error 2 unable to access the image

Can you instruct me on exactly what and where I type?

What exactly am I trying to do with this command?

I do have my Windows 10 disk. What exactly do I do with it?
Thanks so much! I really appreciate your help.

You type the commands with space as it's writing by me.

Code:

DISM /Image:C: /Cleanup-Image /RevertPendingActions

Please replace partition letter C: with Windows installed partition letter. When the computer boots into Windows Recovery Environment (WinRE) environment, the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assigned any other drive letter, usually D: drive letter is assign to Windows installed partition. The Bcdedit | find "osdevice" command can be used to find out the drive letter of the Windows installed partition, the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.

I typed this with both C and D as the partition letter and no luck….

It's been a while since I've done what is being recommended but FreeBooter will correct me if I'm wrong.

If C or D isn't working use "The Bcdedit | find "osdevice" command can be used to find out the drive letter of the Windows installed partition.

The drive letter after partition= is the drive letter of the Windows partition." from post #6.

So what exactly do I type at the command prompt to do this?

Dr Bonz said:

So what exactly do I type at the command prompt to do this?

Can you post a screenshot of the below command output.

Code:

Bcdedit | find "osdevice"