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#1
Caught in endless restart loop after Windows apparently updated.
When I came home from work today I was welcomed with my computer caught in an endless loop of restarting. I know that it restarts on its own when it does an automatic update but it won’t boot up. I see the Windows 10 logo followed by, “getting Windows ready. Don’t turn off your computer” then “Restarting” and this continues over and over and I cannot get it to stop. The entire process between restarts is fast. Only about 30 seconds each time it runs through this sequence.
I tried shutting off the power for 5 mins, then powering up again but it goes right back to this.
I remember with earlier versions of Windows you could hit F8 while it did this and it would allow you to boot into Safe Mode where you could at least get in and do something. With 10, I know this isn’t an option.
Please help.
Thanks,
Ed
(I’m not sure what version of 10 I have and I don’t really know if this update went through or not. I do know I have the 64 but version.)
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I just figure out how to get into safe mode with networking by hitting the power on and off when the logo comes up. It does it’s automatic repair then says it couldn’t fix the problem. Options are to shut down or go to advanced options. I went advanced. I got to the point where you have 9 numbered options to choose from. Number 5 is safe mode with networking. I chose that and it seems to go right back into the endless restart loop I described above.
I see an option to uninstall the latest update. Feature update or Quality update. I’m not sure which one to chose but either way it asks me for a password for “this account”. I’m not sure why password it refers to? Microsoft password? Should I even be trying to remove the latest update?
Sorry, I’m just trying to help myself while I wait for a reply..