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  1. Joined : Mar 2015
    Posts : 7
    W10
       26 Aug 2015 #1

    Windows 10 deactivated after mobo replace.


    Hi I have a problem. I upgraded my Windows 8.1 (key from Dreamspark) to Windows 10 in april. After RTM release, everything was OK, but I replaced my old motherboard (because it was just cheap shit and it just broke) to Sabretooth 990FX 2.0.
    My Windows is now deactivated.
    I called to M$ support center and they said that I need to do clean install Windows 8 (yes I have key from 8.0) -> 8.1 -> Windows 10 (of course I told them that I REPAIRED my PC, not upgraded)
    This is good joke I said (I have really a lot of software highly configured like Android Studio with all libraries which I need, and much much more), and that woman said that she can't do anything because ... yeah, she couldn't tell why exactly.
    I have a question - when I install Win 8 on other HDD and update it to Win10 and then activate it, the license will be transferred to my windows live account again with new MOBO s/n? And then, when I turn on my primary Win 10 installation and try to activate it again... it will activate or not?

    I really don't want to lose 2 or 3 days for configuration.
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 27
    Windows 10, 8.1, 7
       26 Aug 2015 #2

    Unfortunately it's tied to the motherboard using things like the MAC address off the NIC and stuff like that. I would do the upgrade now and get it activated with the new board, wipe it and do a clean install and then do all of your permanent installs. Not what you wanted to hear but.....
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 6,887
    Windows 10 Pro
       26 Aug 2015 #3

    rsc said: View Post
    I have a question - when I install Win 8 on other HDD and update it to Win10 and then activate it, the license will be transferred to my windows live account again with new MOBO s/n? And then, when I turn on my primary Win 10 installation and try to activate it again... it will activate or not?

    I really don't want to lose 2 or 3 days for configuration.
    Yes, you can do it that way. Just one technical correction, though - the license is not transferred to your windows live account. The activation is stored on Microsoft activation servers using your hardware configuration and has nothing to do with your Microsoft account. Of course the HDD you install WIN 8 and upgrade to WIN 10 on has to be connected to the new motherboard - but I assume that is what you meant.

    Or, you can call Microsoft again and ask to speak to someone higher up the employee chain. Microsoft can give you the code to activate your Windows 10 - its just a matter of finding the right person willing to do it.
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 27
    Windows 10, 8.1, 7
       26 Aug 2015 #4

    NavyLCDR said: View Post
    Yes, you can do it that way. Just one technical correction, though - the license is not transferred to your windows live account. The activation is stored on Microsoft activation servers using your hardware configuration and has nothing to do with your Microsoft account.
    So what hardware configuration is it saving? The motherboard is being replaced? I find it hard to believe it's the HDD that's a very commonly replaced piece of hardware. It's gotta be a more static piece like a NIC using a MAC or MOBO I would imagine.
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 6,887
    Windows 10 Pro
       26 Aug 2015 #5

    99taws6 said: View Post
    So what hardware configuration is it saving? The motherboard is being replaced? I find it hard to believe it's the HDD that's a very commonly replaced piece of hardware. It's gotta be a more static piece like a NIC using a MAC or MOBO I would imagine.
    The hardware configuration is 99% motherboard/CPU related. You can replace a HDD and change memory without triggering the change in hardware configuration. Which is exactly why you can install WIN 8 on a spare HDD, upgrade to WIN 10 on the spare HDD, then put your original HDD back in and it will activate.
      My System SpecsSystem Spec


  6. Joined : Jul 2015
    Posts : 27
    Windows 10, 8.1, 7
       26 Aug 2015 #6

    NavyLCDR said: View Post
    The hardware configuration is 99% motherboard/CPU related. You can replace a HDD and change memory without triggering the change in hardware configuration. Which is exactly why you can install WIN 8 on a spare HDD, upgrade to WIN 10 on the spare HDD, then put your original HDD back in and it will activate.
    That's what I mean. He changed his MOBO so how is he gonna activate? He will have to redo activation correct?
      My System SpecsSystem Spec


  7. Joined : Jul 2015
    Posts : 6,887
    Windows 10 Pro
       26 Aug 2015 #7

    99taws6 said: View Post
    That's what I mean. He changed his MOBO so how is he gonna activate? He will have to redo activation correct?
    Yes, he will have to redo activation. And he can do that using a spare HDD. He could even do that with just an empty partition on the existing hard drive.

    Sequence of events:

    1. Change of MOBO triggered a change in hardware configuration which deactivated WIN 10 on HDD A.
    2. Remove HDD A from new MOBO and put blank HDD B on it.
    3. Install WIN 8 on HDD B. Ensure it is activated. Upgrade to WIN 10. Ensure it is activated.
    4. Now the new MOBO hardware info is stored on Microsoft activation servers.
    5. Remove HDD B and reinstall HDD A.
    6. The existing Windows 10 on HDD A will activate based upon the hardware info stored on Microsoft activation servers in step 4.

    Windows 10 recalculates the hardware configure each time it starts. If it is the same as last time, it stays activated. If it is different than last time it deactivates - and if it doesn't find the new hardware on Microsoft activation servers, it stays deactivated.
      My System SpecsSystem Spec


  8. Joined : Jul 2015
    Posts : 27
    Windows 10, 8.1, 7
       26 Aug 2015 #8

    Gotcha but with the programs already installed on the existing HDD it doesn't really equate to a clean install in my eyes. I don't like to operate that way. I'll spend the time for clean paths.

    Thanks for clearing that up for me. I'm in school now learning a new career so I try to be a sponge and absorb what I can.
      My System SpecsSystem Spec


  9. Joined : Mar 2015
    Posts : 7
    W10
       26 Aug 2015 #9

    I really don't understand why you think that license is not stored on windows account.
    When I open Windows Store, I have information that I have a legit system.
    BTW, all users with upgraded 7/8 to 10 has activated win 10 by generic key (which has many people).
    And if it is true, than my way to activate my existing win 10 is wrong. I thought that my license is stored on my windows account (as M$ stated) and all I wanted to do, was activate my new mobo (or just upgrade my license information) on temporary installed system.


    EDIT, I just read next posts.
      My System SpecsSystem Spec


  10. Joined : Jul 2015
    Posts : 6,887
    Windows 10 Pro
       26 Aug 2015 #10

    rsc said: View Post
    I really don't understand why you think that license is not stored on windows account.
    When I open Windows Store, I have information that I have a legit system.
    BTW, all users with upgraded 7/8 to 10 has activated win 10 by generic key (which has many people).
    And if it is true, than my way to activate my existing win 10 is wrong. I thought that my license is stored on my windows account (as M$ stated) and all I wanted to do, was activate my new mobo (or just upgrade my license information) on temporary installed system.
    Simple. Do a clean install and never log in to a Microsoft account. Just install it with a local user account on that computer and Windows will activate (if that computer was upgraded first.) Tell me how that happens if the license is stored in a Microsoft account? I have done 3 clean installs and I always start with only a local account because I want the User folder to be John and johnh. Every time the Windows 10 has activated before changing the local account login to a MS account.
      My System SpecsSystem Spec


 
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