Struggling for Months to Update Windows 10 - Diagnostics Below

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  1. Tekkie Boy's Avatar
    Posts : 812
    Win 10
       #161

    Mish111 said:
    Should I Run Scan Now?
    Yes, run the scan now and then attach the FRST.txt and Addittion.txt.

    Edit:

    Im missing the services_new.txt file.
      My Computer


  2. Posts : 132
    windows 10
    Thread Starter
       #162

    Files Attached
    Struggling for Months to Update Windows 10 - Diagnostics Below Attached Files
      My Computer

  3. Tekkie Boy's Avatar
    Posts : 812
    Win 10
       #163

    Thanks.

    Please do the following:

    Uninstall the following Programs. If you receive error messages during the uninstallation that the software has already been uninstalled, click on Yes when you should be asked whether the entry should be removed.

    Acronis Cyber Protect Home Office

    CyberLink PowerDVD 12

    Java 8 Update 251

    NVIDIA Graphics Driver 457.20

    Snagit 12

    Trend Micro Maximum Security

    Trend Micro Password Manager

    Trend Micro Troubleshooting Tool

    https://helpcenter.trendmicro.com/en...cle/tmka-18727

    Use the Trend Micro Remnant File Remover Tool too:

    https://helpcenter.trendmicro.com/en...cle/tmka-18603

    And then install these Nvidia Driver again:

    NVIDIA DRIVERS GeForce Game Ready Driver WHQL

    When done please let me know.
      My Computer


  4. Posts : 132
    windows 10
    Thread Starter
       #164

    Going Through the List Now - Error on Java 8Struggling for Months to Update Windows 10 - Diagnostics Below-java-8.png

    - - - Updated - - -

    NVDIA Failure Struggling for Months to Update Windows 10 - Diagnostics Below-nvidia-graphics-driver.png

    Java 8 failure Struggling for Months to Update Windows 10 - Diagnostics Below-java-8.png

    I have not rebooted - Everything else seemed to work.
    One Trend Micro Tool process found nothing, the Other did uninstall stuff.

    My BENQ second monitor crashed on uninstall of NVDIA
      My Computer

  5. Tekkie Boy's Avatar
    Posts : 812
    Win 10
       #165

    Download this Package and the unzip it:
    WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free

    Then click on Browse in the Java uninstaller and go to the folder where you have the unzipped jre1.8.0_251full file and select the file.


    Do not do anything with the graphics card driver.
      My Computer


  6. Posts : 132
    windows 10
    Thread Starter
       #166

    Tekkie Boy said:
    Download this Package and the unzip it:
    WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free

    Then click on Browse in the Java uninstaller and go to the folder where you have the unzipped jre1.8.0_251full file and select the file.


    Do not do anything with the graphics card driver.
    Not quite doing something right. I ended up installing Java (then uninstalled it) but still struggling hereStruggling for Months to Update Windows 10 - Diagnostics Below-java-8-installer.png
      My Computer

  7. Tekkie Boy's Avatar
    Posts : 812
    Win 10
       #167

    Okay.

    Cancel the deinstallation of the Java package, delete the downloaded package from me and please reboot the computer.

    When done, do this:

    Please go through the steps on the Acronis website up to and including point 4.

    Caution! Do not restart your computer afterwards when prompted!

    I'll do point 5 for you.

    Acronis Cyber Protect Home Office, Acronis True Image: Cleanup Utility | Knowledge Base

    When done, please let me know.
      My Computer


  8. Posts : 132
    windows 10
    Thread Starter
       #168

    Tekkie Boy said:
    Okay.

    Cancel the deinstallation of the Java package, delete the downloaded package from me and please reboot the computer.

    When done, do this:

    Please go through the steps on the Acronis website up to and including point 4.

    Caution! Do not restart your computer afterwards when prompted!

    I'll do point 5 for you.

    Acronis Cyber Protect Home Office, Acronis True Image: Cleanup Utility | Knowledge Base

    When done, please let me know.
    Question: "Remove Extended Capacity Disks Y/N?"

    Note - I missed the Reboot - Before I started this
      My Computer

  9. Tekkie Boy's Avatar
    Posts : 812
    Win 10
       #169

    Mish111 said:
    Question: "Remove Extended Capacity Disks Y/N?"
    Answer the Question with N for No.
      My Computer


  10. Posts : 132
    windows 10
    Thread Starter
       #170

    Tekkie Boy said:
    Answer the Qustion with N for No.
    OK - I answered N then terminated the tool without a reboot - but I failed to do a reboot before I started that process
      My Computer


 

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