helping a friend with activation..he entered wrong email. stuck


  1. Posts : 240
    windows 10 home
       #1

    helping a friend with activation..he entered wrong email. stuck


    so I'm helping a buddy with his win10 pro activation issue..and he entered the wrong email, now it wants pins and codes from the wrong email. is there any way around this?
      My Computer


  2. Posts : 18,432
    Windows 11 Pro
       #2

    Create a new user account with the correct email address and give it administrator privileges. Then log into the new account.

    Add Local Account or Microsoft Account in Windows 10
      My Computer


  3. Posts : 240
    windows 10 home
    Thread Starter
       #3

    ended up adding a restart to that sequence of steps..and it still wont run the reactivation, so tomorrow we're gonna reach out to support, explain the situation..he has the installation media and product key.

    what are the odds they'll authorize a license transfer?
      My Computer


  4. Posts : 18,432
    Windows 11 Pro
       #4

    xraiderv1 said:
    what are the odds they'll authorize a license transfer?
    That depends entirely upon who answers your call.
      My Computer


  5. Posts : 240
    windows 10 home
    Thread Starter
       #5

    and it turns out he's got the wrong version installed..pro. his key and disc are home. the computer guy whose assisting with the hardware made a goof but he's going to make it right.
      My Computer


  6. Posts : 2,800
    Windows 7 Pro
       #6

    he's got the wrong version installed
    That also solves the "why it wont activate" question...
      My Computers


  7. Posts : 240
    windows 10 home
    Thread Starter
       #7

    yep...we were both operating on the assumption the disc and key were pro versions... guess this makes us rocket scientists ^^
      My Computer


 

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