windows sleep and update error

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  1. Posts : 202
    20H2 (build 19041.508)
       #1

    windows sleep and update error


    Sometimes my pc will not go to sleep keyboard will go off and screen but will not go to sleep to resume windows will have to force computer off.
    Also cannot update the KB5006738 update as giving error 0x800f0922 any help
    thanks using latest windows 10
    Not too concerned about the update as it does not seem important just wanting the sleep fixed
    Last edited by tzfrantic; 09 Nov 2021 at 11:58. Reason: grammar
      My Computer


  2. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @tzfrantic,

    Run the following commands to see if anything stands out. Copy ALL the below AT ONCE into a CMD Prompt and press Enter . . .

    Code:
    
    powercfg -a
    powercfg -DeviceQuery Wake_Armed
    powercfg -DeviceQuery Wake_From_Any
    powercfg -DeviceQuery Wake_Programmable
    powercfg -LastWake
    powercfg -List
    powercfg -Requests
    powercfg /RequestsOverride
    powercfg -WakeTimers

    • When the above has finished processing . . .

    [1] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
    [2] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.

    • Paste the results into your post using the [CODE] tags . . .

    [3] In your post, click the Hashtag icon #.
    [4] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
    <<< Results here >>>
    



    I hope this helps.
      My Computer


  3. Posts : 202
    20H2 (build 19041.508)
    Thread Starter
       #3

    Code:
    Microsoft Windows [Version 10.0.19043.1288]
    (c) Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>powercfg -a
    The following sleep states are available on this system:
        Standby (S3)
    
    The following sleep states are not available on this system:
        Standby (S1)
            The system firmware does not support this standby state.
    
        Standby (S2)
            The system firmware does not support this standby state.
    
        Hibernate
            Hibernation has not been enabled.
    
        Standby (S0 Low Power Idle)
            The system firmware does not support this standby state.
    
        Hybrid Sleep
            Hibernation is not available.
    
        Fast Startup
            Hibernation is not available.
    
    
    C:\WINDOWS\system32>powercfg -DeviceQuery Wake_Armed
    Killer E2500 Gigabit Ethernet Controller
    
    
    C:\WINDOWS\system32>powercfg -DeviceQuery Wake_From_Any
    USB Root Hub (USB 3.0)
    Intel(R) PCI Express Root Port #7 - A296
    HID Keyboard Device (001)
    High Definition Audio Controller
    Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
    HID-compliant consumer control device (002)
    Intel(R) PCI Express Root Port #4 - A293
    HID Keyboard Device (002)
    HID-compliant system controller (002)
    Microsoft Wi-Fi Direct Virtual Adapter
    Microsoft Wi-Fi Direct Virtual Adapter #2
    Intel(R) PCI Express Root Port #9 - A298
    Killer E2500 Gigabit Ethernet Controller
    HID-compliant system controller (004)
    Broadcom 802.11ac Network Adapter
    Intel(R) PCI Express Root Port #6 - A295
    HID-compliant vendor-defined device (002)
    PCI-to-PCI Bridge
    HID-compliant vendor-defined device (005)
    Intel(R) PCI Express Root Port #3 - A292
    Realtek High Definition Audio
    HID-compliant vendor-defined device (008)
    Intel(R) PCI Express Root Port #21 - A2EB
    USB Input Device (005)
    Intel(R) Display Audio
    USB Composite Device (001)
    HID-compliant vendor-defined device (010)
    Intel(R) PCI Express Root Port #8 - A297
    HID Keyboard Device (009)
    HID Keyboard Device (010)
    USB Input Device (009)
    Intel(R) PCI Express Root Port #5 - A294
    HID-compliant mouse
    NVIDIA GeForce GTX 1070
    USB Root Hub (USB 3.0) (001)
    HID-compliant vendor-defined device (011)
    Intel(R) PCI Express Root Port #19 - A2E9
    ASMedia USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)
    USB Input Device (010)
    USB Input Device (011)
    HID Keyboard Device (013)
    USB Composite Device (006)
    USB Input Device (012)
    Intel(R) PCIe Controller (x16) - 1901
    HID-compliant consumer control device (005)
    
    
    C:\WINDOWS\system32>powercfg -DeviceQuery Wake_Programmable
    HID Keyboard Device (001)
    HID-compliant consumer control device (002)
    HID Keyboard Device (002)
    HID-compliant system controller (002)
    Killer E2500 Gigabit Ethernet Controller
    HID-compliant system controller (004)
    Broadcom 802.11ac Network Adapter
    HID-compliant vendor-defined device (002)
    HID-compliant vendor-defined device (005)
    HID-compliant vendor-defined device (008)
    HID-compliant vendor-defined device (010)
    HID Keyboard Device (009)
    HID Keyboard Device (010)
    HID-compliant mouse
    HID-compliant vendor-defined device (011)
    HID Keyboard Device (013)
    HID-compliant consumer control device (005)
    
    
    C:\WINDOWS\system32>powercfg -LastWake
    Wake History Count - 1
    Wake History [0]
      Wake Source Count - 1
      Wake Source [0]
        Type: Fixed Feature
        Power Button
    
    C:\WINDOWS\system32>powercfg -List
    
    Existing Power Schemes (* Active)
    -----------------------------------
    Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e  (Balanced) *
    Power Scheme GUID: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c  (High performance)
    Power Scheme GUID: a1841308-3541-4fab-bc81-f71556f20b4a  (Power saver)
    
    C:\WINDOWS\system32>powercfg -Requests
    DISPLAY:
    None.
    
    SYSTEM:
    [DRIVER] Realtek High Definition Audio (HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_1458A0B6&REV_1000\4&29557eb9&0&0001)
    An audio stream is currently in use.
    
    AWAYMODE:
    None.
    
    EXECUTION:
    [PROCESS] \Device\HarddiskVolume7\Program Files\Mozilla Firefox\firefox.exe
    non-display request
    
    PERFBOOST:
    None.
    
    ACTIVELOCKSCREEN:
    None.
    
    
    C:\WINDOWS\system32>powercfg /RequestsOverride
    [SERVICE]
    
    [PROCESS]
    firefox.exe EXECUTION
    
    [DRIVER]
    Realtek High Definition Audio SYSTEM
    Realtek SYSTEM
    High Definition Audio Device SYSTEM
    Legacy Kernel Caller SYSTEM
    Power Manager SYSTEM
    
    
    C:\WINDOWS\system32>powercfg -WakeTimers
    Last edited by tzfrantic; 10 Nov 2021 at 10:48. Reason: thanks
      My Computer


  4. Posts : 850
    Win 10
       #4

    @tzfrantic

    Open the Windows Explorer, navigate to C:\Windows\logs and then copy and paste the CBS folder on your desktop, zip it and then upload it on wetransfer.com.

    Instructions for the wetransfer website to upload the file you can find there:

    Repair install for win 10 failing
      My Computer


  5. Posts : 202
    20H2 (build 19041.508)
    Thread Starter
       #5
      My Computer


  6. Posts : 850
    Win 10
       #6

    @tzfrantic

    Thanks.

    The update fails because it cannot update the boot files on the boot partition:

    2021-11-09 13:43:14, Error [0x018049] CSI 00000ce2 (F) Failed execution of queue item Installer: Boot File Servicing (BFSVC) Installer ({c5f0e9d7-e844-4507-89e4-701b5a747221}) with HRESULT HRESULT_FROM_WIN32(15299). Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable[gle=0x80004005]

    Can you please take a screenshot of the disk management and share here?

    Please maximize the window beforehand so that I can see all partitions on the screenshot.
    Last edited by Tekkie Boy; 10 Nov 2021 at 12:47.
      My Computer


  7. Posts : 202
    20H2 (build 19041.508)
    Thread Starter
       #7

    Attachment 351175
    Show also say it gets to 92 percent complete then rolls back
      My Computer


  8. Posts : 850
    Win 10
       #8

    I know.

    I see a problem.

    Press the Windows Button, type cmd and then select the option: Run as administrator.

    In the command prompt run these commands:

    Diskpart

    sel dis 3

    lis par

    Then take a screenshot from the command prompt window and share it here please.

    Please leave the command prompt window open.
      My Computer


  9. Posts : 202
    20H2 (build 19041.508)
    Thread Starter
       #9

    Attachment 351179

    - - - Updated - - -

    Attachment 351180
      My Computer


  10. Posts : 850
    Win 10
       #10

    Thanks.

    Run this commands:

    sel par 3

    set id=c12a7328-f81f-11d2-ba4b-00a0c93ec93b

    Then close the Window and take a new screenshot from the disk management please and share it here.
    Last edited by Tekkie Boy; 10 Nov 2021 at 14:49.
      My Computer


 

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