Cannot activate Win10 Pro after Microsoft Store app purchase

Here it happened to someone else: https://docs.microsoft.com/en-us/ans...rprise-an.html and they solved it

sygnus21 said:

Well that's a bit of a mystery to me. If this was a legit purchase, I suggest you call Microsoft and find out what the issue is. Something doesn't sound quite kosher here. Not saying you've done something wrong, but something doesn't seem right to me.

And I've never bought an OS from the Microsoft Store, but I'd think you'd still be emailed a license key. You might also check your Microsoft Account to see if the key was posted somewhere there.

Good luck.

Definitely a legit purchase as it was direct from the MS Store app, same way in the first tutorial. Digital Licences actually don't come with a licence key as it's supposed to be bound to your MS account used for purchase. At least that's as far as how it reads.

This is the first (and last) time I'm buying an OS from the MS Store app.

- - - Updated - - -

sygnus21 said:

So I guess my suggestion of calling Microsoft and telling them you can't activate your purchased OS from their store doesn't count?

Haha to be fair, I was typing my response to Steve first before your response came in with the page refresh.
@steve108 I don't mind the factory reset since the laptop is pretty empty at this point so I can use the Recovery USB for Home edition to my heart's content.

Seeing it happened to someone else, what's suspicious all along is Microsoft's activation servers.

I don't know if you saw in my last post that they solved the issue too, so might be worth a try.

When did you buy the pro license? Maybe their servers are out of sync or slow if you bought within a few hours.

I bought it less than 24 hours ago. Think we should wait it out?

krollo said:

I bought it less than 24 hours ago. Think we should wait it out?

I think you can try downgrading to pro, then after that hit the active key every few hours. If it's not activated within 48 hours of purchase, contact Microsoft.

- too bad you had to go in circles for something like this.

Aww shucks, it seems I need to spread rep to others first before I can give to you again. Meanwhile, please accept a virtual kissy face. :*

Yes, I wish Microsoft did this better. MS Store app was supposed to be convenient.

krollo said:

Aww shucks, it seems I need to spread rep to others first before I can give to you again. Meanwhile, please accept a virtual kissy face. :*

Yes, I wish Microsoft did this better. MS Store app was supposed to be convenient.

Glad it's sorted now. Microsoft works in mysterious ways sometimes.