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MS Activation Hell (& HP Repair Nightmare)
My laptop that was running Win 10 Home 1803 needed to go back to HP under extended warranty to fix several issues including a non-functioning USB-C port. I did a full disk backup first using AOMEI, then did a reset to remove all my personal data. I never guessed that HP would have to replace the motherboard three times in three months (yeah, really) to fix the USB issue. When I finally got it back in working order (and out of warranty) it was updated to 20H2 and activated. However, when I ran my disk backup to restore everything (reverting back to 1803 with all my data), Windows was no longer activated. No surprise there in retrospect, I suppose, but from what everyone says I thought it’d be relatively simple to fix. Wrong.
I've spent hours on the phone with M$, only to get disconnected every single time before I can talk to someone who might actually know what they're doing. And I'm on wifi calling.
HP support first told me I have to buy Windows 10 again! Now they want to send me a "reset kit" that will supposedly activate Windows but also take my PC back to its OOB state. Seriously?
Sorry for the rant. (Actually this is the short and non-profane version of what I wrote originally.) Anyway, can anyone advise me how to get either version of Windows activated with my backup installed? Have I missed any options (other than using an M$ account)? I don't care if I go back to Home. Activating Pro, which I didn't even ask for, would be nice but isn't a priority at all.
Windows updates are currently locked via Sledgehammer. I’ve run the Activation Troubleshooter multiple times, but it always says it can’t reach a critical Windows service (error 0x80070422) and then wants me to create a Microsoft account -- which I don't want any part of.
I really, really don’t want to lose all my system and program customizations. It seems such a simple problem, made maddeningly frustrating by M$'s totally useless support.
I've run the Windows Diagnostic Report and the LicensingDiag. Not sure if I should post them as attachments. I've also run ShowKeyPlus several times along the way.
I’m a long-time PC user, but by no means a techie. I know just enough to be dangerous. Thanks in advance for any help you can provide!