Page 1 of 2 12 LastLast
  1.    23 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 43
    Windows 10

    Reinstall: product key blocked?


    I originally got win10 through the free upgrade from 8.1 and did the install that only replaces system files etc. Some things weren't working correctly such as the sleep function and I kept being unable to login due to the start menu and Cortana not starting, so I decided to do a reset of the OS.
    I managed to reset and get a fresh install of win10 but now I can't get activation to work. I've run all the windows updates and tried the slmgr.vbs /ato command but it says my product key is blocked..what should I do?
    Last edited by arisutan; 25 Aug 2015 at 07:40.
      My ComputerSystem Spec
  2.    25 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 43
    Windows 10
    Thread Starter

    bumping this
      My ComputerSystem Spec
  3.    25 Aug 2015 #3
    Join Date : Nov 2013
    Chicagoland
    Posts : 34,875
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro

    Hello there, arisutan. Welcome to the forum.

    How did you go about resetting 10?
      My ComputersSystem Spec
  4.    25 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 43
    Windows 10
    Thread Starter

    Quote Originally Posted by HippsieGypsie View Post
    Hello there, arisutan. Welcome to the forum.

    How did you go about resetting 10?
    I did it from the settings within Windows, there is a "reset" function. It actually didn't work and failed to boot afterwards and I had to reinstall off a flash drive loaded with a win10 installation ISO.
      My ComputerSystem Spec
  5.    25 Aug 2015 #5
    Join Date : Jul 2015
    Hasselt, Belgium
    Posts : 171
    Windows 10 Pro

    Quote Originally Posted by arisutan View Post
    I did it from the settings within Windows, there is a "reset" function. It actually didn't work and failed to boot afterwards and I had to reinstall off a flash drive loaded with a win10 installation ISO.
    Did you use the same version of Windows 10?

    Home/Pro, 32/64-bit, Language (US, UK or other.)

    The clean install has to be done with the exact same version as the Upgrade, or else you won't be able to activate it.
      My ComputerSystem Spec
  6.    25 Aug 2015 #6
    Join Date : Aug 2015
    Posts : 43
    Windows 10
    Thread Starter

    Quote Originally Posted by Rudy Mas View Post
    Did you use the same version of Windows 10?

    Home/Pro, 32/64-bit, Language (US, UK or other.)

    The clean install has to be done with the exact same version as the Upgrade, or else you won't be able to activate it.
    I have no idea, I wasn't aware there were different versions...I mean, obviously I kept same bit-version. I didn't know there was a home/pro. I didn't see an option to select that at any point in the download or installation process. I think I had Home Premium windows 8 so does that mean I need home of Windows 10? Am I gonna have to reinstall windows all over again @_@
      My ComputerSystem Spec
  7.    25 Aug 2015 #7
    Join Date : Nov 2013
    Chicagoland
    Posts : 34,875
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro

    Quote Originally Posted by arisutan View Post
    I did it from the settings within Windows, there is a "reset" function. It actually didn't work and failed to boot afterwards and I had to reinstall off a flash drive loaded with a win10 installation ISO.
    Ok. Where did you get the ISO?
      My ComputersSystem Spec
  8.    25 Aug 2015 #8
    Join Date : Jul 2015
    Hasselt, Belgium
    Posts : 171
    Windows 10 Pro

    Quote Originally Posted by arisutan View Post
    I have no idea, I wasn't aware there were different versions...I mean, obviously I kept same bit-version. I didn't know there was a home/pro. I didn't see an option to select that at any point in the download or installation process. I think I had Home Premium windows 8 so does that mean I need home of Windows 10? Am I gonna have to reinstall windows all over again @_@
    Yes, if you had the Home version of 8, you need to upgrade it with the Home version of 10. If you used the Pro version, it won't get activated.

    The only solution here, is going back to your previous version of Windows. (This is an option in Windows 10.)

    Start -> Settings -> Update & Security -> Recovery

    You should see an option to go back to your previous version here. After this, you can re-upgrade with the right version of Windows 10.


    I just read the topic again, and you did a clean install already, then you can't go back, of course.

    You could try to do a clean install with Windows 10 Home, but if you never had an activated version on your system, this probably will not work either.

    Only other option left then, is installing your Windows 8 again, and do the upgrade to 10 again.
      My ComputerSystem Spec
  9.    25 Aug 2015 #9
    Join Date : Jun 2015
    San Antonio, TX
    Posts : 2,417
    MS Windows 10 Pro - Perm Activation of 10585

    Quote Originally Posted by arisutan View Post
    I originally got win10 through the free upgrade from 8.1 and did the install that only replaces system files etc. Some things weren't working correctly such as the sleep function and I kept being unable to login due to the start menu and Cortana not starting, so I decided to do a reset of the OS.
    I managed to reset and get a fresh install of win10 but now I can't get activation to work. I've run all the windows updates and tried the slmgr.vbs /ato command but it says my product key is blocked..what should I do?
    I have a valid Win 7 Product Key - and my Win 10 system did not accept it when I added it - to authorize my new upgrAde to Win 10.

    Is there any email address or URL available at Microsoft where we are able to check a PRODUCT Key for validity ?

    Thanks, Cliff M. acmanten.
      My ComputerSystem Spec
  10.    25 Aug 2015 #10
    Join Date : Aug 2015
    Posts : 43
    Windows 10
    Thread Starter

    Quote Originally Posted by Rudy Mas View Post
    Yes, if you had the Home version of 8, you need to upgrade it with the Home version of 10. If you used the Pro version, it won't get activated.

    The only solution here, is going back to your previous version of Windows. (This is an option in Windows 10.)

    Start -> Settings -> Update & Security -> Recovery

    You should see an option to go back to your previous version here. After this, you can re-upgrade with the right version of Windows 10.


    I just read the topic again, and you did a clean install already, then you can't go back, of course.

    You could try to do a clean install with Windows 10 Home, but if you never had an activated version on your system, this probably will not work either.

    Only other option left then, is installing your Windows 8 again, and do the upgrade to 10 again.
    I had a working and activated version of 10 home for a good while but did a reset because of problems mentioned in OP. I'll try and reinstall with Home and see if it activates... (only assuming it's home since i'm fairly sure thats what my 8.1 was)
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Solved How to reinstall Store.
Well, it is a continuing issue. Over last two updates, I faced some issues with the metro apps. After the updates, some apps fail to work. Previously, when I installed the 10159 upgrade, some apps did not respond for the first time. I got the...
Software and Apps
IE 11 not loading, how can I reinstall it?
I need to have IE11 available for some specific hardware device control software (which does not work in Chrome, Firefox, etc; rubbish I know, but I'm stuck with it). However even thought the .exe file was still present after I upgraded to Win10, it...
Browsers and Email
Solved Windows 10 reinstall
After the free upgrade how do i reinstall windows 10? I got windows 10 pro 64 as the free upgrade and i did the upgrade not the clean install as I just formatted my hard drive with windows 7 ultimate 64 no biggy right?
Installation and Upgrade
Solved Can't reinstall W8 from W10 using CD
Hello, I'm trying to reinstall W8 using my CD but in the Windows Setup, clicking Upgrade gives me a Compatibility Report that tells me to remove the CD, restart my computer so Windows starts normally, then reinsert the CD to restart the upgrade....
Installation and Upgrade
What if - I need to reinstall??
Will win 10 be with a backup? Can I order a backup reinstall disc? If I need to reinstall at a later date, is there a link?
Installation and Upgrade
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 21:47.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums