Windows update failure 0x800f0831

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  1. Posts : 42,990
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #11

    Pragmatically preforming the in-place upgrade repair is the quickest way forward. There are a few threads where- after many posts and some days and analysis of update logs- a solution has been found.

    This requires a lot of time on the part of the person helping, and yours of course, with no certainty as to the outcome.

    The quicker resolution is the in-place upgrade repair.
      My Computers


  2. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #12

    Hello @acrusco,

    These sort of problems can take MANY hours of time and effort and still end up unresolved. Performing an In-Place-Upgrade - Repair Install is a Non-Destructive Process. If the problem still exists afterwards, it narrows down what the possible problem could be . . .

     In-Place-Upgrade - Repair Install

    Information & Tutorials:

    This is a Non-Destructive Process which keeps ALL your Apps, Programs, and Personal Data etc Intact . . .

    IMPORTANT: This is an extract from the Tutorial below . . .

    • You will only be able to do a repair install of Windows 10 from within Windows 10. You will not be able to do a repair install at boot or in Safe Mode.
    • You will need at least around 10 GB + what Windows is currently using of free space available on the Windows drive.
    • The installation media (ex: ISO or USB) must be the same edition and same or newer build as your currently installed Windows 10. If it's not, then the repair install will fail.
    • The installation media (ex: ISO or USB) must be the same base language (aka: system default language) as your currently installed Windows 10. If it's not, then you will not keep anything.
    • If you have a 32-bit Windows 10, then you must use a 32-bit ISO or USB.
    • If you have a 64-bit Windows 10, then you must use a 64-bit ISO or USB.

    > How to Do a Repair Install of Windows 10 with an In-Place Upgrade

    Basically . . .

    [1] Download the ISO to the Desktop.
    [2] Right-click the ISO > Mount.
    [3] Open File Explorer.
    [4] Double-click the Mounted Drive to open it.
    [5] Double-click setup.exe.
    [6] Choose the Upgrade option.
    [7] Select Change what to keep.
    [8] Select One of the following . . .

    • Keep Personal Files and Apps.
    • Keep Personal Files Only.
    • Nothing.

    [9] Unmount the ISO by right-clicking the Mounted Drive > Eject.

    The only downside is that you could POSSIBLY lose some of your personalizations.

    Recommendations:

    DISABLE:

    ANY Non-Microsoft . . .

    • Antivirus Software.
    • Firewall software.
    • Drive Encryption Software.

    Temporarily Disable Secure Boot before performing the In-Place-Upgrade - Repair Install to be on the safe side.



    I hope this helps.
      My Computer


  3. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    This was displayed in the CBS file: (there were many others)


    Code:
    Failed to resolve package 'Microsoft-Windows-UpdateTargeting-ClientOS-21h2-EKB-Package~31bf3856ad364e35~amd64~~10.0.19041.1055' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    Code:
    Mark store corruption flag because of package: Microsoft-Windows-UpdateTargeting-ClientOS-21h2-EKB-Package~31bf3856ad364e35~amd64~~10.0.19041.1055. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    Code:
    Repr: Unable to open package Microsoft-Windows-UpdateTargeting-ClientOS-21h2-EKB-Package~31bf3856ad364e35~amd64~~10.0.19041.1055 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]


    So as others commented > perform an in place upgrade repair
      My Computer


  4. Posts : 28
    Win 10 Pro
    Thread Starter
       #14

    Appreciate all of the comments and help here. I'll perform the in place upgrade.
      My Computers


  5. Posts : 42,990
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #15

    One final thought- have you perhaps uninstalled or removed Edge?
      My Computers


  6. Posts : 28
    Win 10 Pro
    Thread Starter
       #16

    Nope. i haven't done anything with edge.

    I already started the in place upgrade process. it's about half way done
      My Computers


  7. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #17

    acrusco said:
    Nope. i haven't done anything with edge.

    I already started the in place upgrade process. it's about half way done
    How did the repair install go?
      My Computer


  8. Posts : 28
    Win 10 Pro
    Thread Starter
       #18

    steve108 said:
    How did the repair install go?
    It went so smooth. No issues whatsoever built an ISO with the latest version. No errors in dism, sfc or windows update.
      My Computers


  9. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #19

    acrusco said:
    It went so smooth. No issues whatsoever built an ISO with the latest version. No errors in dism, sfc or windows update.
    Wonderful . Thanks for the update.
      My Computer


 

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