Most updates no longer install - tried many things. Help please!


  1. RAGEdemon
    Posts : 2
    Windows 10 Pro
       New #1

    Most updates no longer install - tried many things. Help please!


    Hello chaps!

    Strange problem: As of last month, most updates do not install on my Win10 Pro machine, e.g.
    KB5004331
    KB5004237
    KB5004296

    Error code: 0x800f0845

    Drivers and some updates install fine however.

    Things I have tried:

    1. SFC /Scannow and DISM Restorehealth

    2. Attempted reading CBS.Log, Setuperr.log, setupact.log (all attached).

    3. In place upgrade online with updates - failed with 'Failed on Second Boot' problem: 0xc1900101 - 0x40017

    4. In place upgrade from ISO - WITHOUT updates - successfully installed however updates still do not install once in windows environment.

    5. Some googling mentioned that it could be a driver issue, so unplugged ALL USB devices and disabled everything in the BIOS including storage controllers / USB etc - problem persists.

    6. Windows update reset

    7. Updated ALL drivers manually and using Snappy

    8. Probably other things which I have forgotten to mention.

    I'm at the end of my rope chaps. My only caveat is that I do not wish to lose my installed apps and files - I am sure it will work if I wipe everything and start afresh, however that is not what I would call "success" :)

    Help would be appreciated - thank you!
    Most updates no longer install - tried many things. Help please! Attached Files
    Last edited by RAGEdemon; 03 Aug 2021 at 00:17.
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  3. dalchina
    Posts : 42,992
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    3. In place upgrade online with updates - failed with 'Failed on Second Boot' problem: 0xc1900101 - 0x40017
    This is typical of a driver-related issue. It may be related to a 3rd party program's driver.

    Thanks for the log files. Please download and run setupdiag.exe (free from MS).
    This attempts to analyse your upgrade log files and match against known cases and give a short report.

    However you also report error code 0x80004005 which suggests
    Solution for Failed Windows 10 Update Installation Error 0x80004005
    - something quite different.

    Further setuperr.log only has
    2021-08-03 03:10:26, Error [RelPost.exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1

    Please note that complex upgrade failures can be very hard to resolve, and very time-consuming. @zbook and @Tekkie Boy
    have helped some in a number of cases.

    Do you use disk imaging regularly as is so often recommended here? Do you have a disk image you could restore before this problem arose?


    The forum prompted you (twice) to provide your full build number (so we don't have to keep asking people):
    Most updates no longer install - tried many things. Help please!-win-10-version.png

    Considering
    3. In place upgrade online with updates - failed with 'Failed on Second Boot' problem: 0xc1900101 - 0x40017

    4. In place upgrade from ISO - WITHOUT updates - successfully installed however updates still do not install once in windows environment.
    Would the first then have been an upgrade to a higher build, whilst the second was an iso of the same major build? Please explain.

    You may find the description of the second boot phase helpful:
    https://docs.microsoft.com/en-us/win...upgrade-errors

    What security software are you using?

    Considering your setuperr.log see:
    Can'''t update Win10 to 2004 (0x80070003) : windows
    Last edited by dalchina; 03 Aug 2021 at 01:16.
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  4. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #3

    I've got very limited time in which the computer can be tuned up.
    The tune up may or may not fix the failure to upgrade.
    Indicate if you want to run the tune up steps.
    An alternative is to save files and reinstall Windows, drivers, and applications.

    List any installed or recently installed/uninstalled non-Microsoft:
    a) antivirus
    b) firewall
    c) drive encryption


    Code:
    2021-08-03 05:04:17, Info                  CBS    InternalOpenPackage failed for Package_for_KB3025096~31bf3856ad364e35~x86~~6.4.1.0 [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2021-08-03 05:04:17, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2021-08-03 05:04:17, Info                  CBS    Failed to create open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2021-08-03 05:04:17, Info                  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
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  6. Bastet
    Posts : 2,553
    Windows 10 Pro 64bit
       New #4

    Check to see if there’s any BIOS updates.
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  7. RAGEdemon
    Posts : 2
    Windows 10 Pro
    Thread Starter
       New #5

    Thank you all for the replies.

    After spending the whole day doing trial and error, thanks to your insights, I managed to narrow it down to the caching software for my Optane drive - primocache.

    Fully updated now without problems - thanks to you guys for the encouragement :)
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  8. Bastet
    Posts : 2,553
    Windows 10 Pro 64bit
       New #6

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  9. NISCR
    Posts : 1
    Windows 10
       New #7

    Bastet said:
    What is a rep point please?
    Last edited by NISCR; 02 Aug 2022 at 15:17. Reason: Typo
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  10. Bastet
    Posts : 2,553
    Windows 10 Pro 64bit
       New #8

    NISCR said:
    What is a rep point please?
    When you click on the ‘Thank’ link at the bottom of posts other than your own it will thank the user by giving then a reputation point.
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