Windows Update not working - maybe corrupted Registry 20H2 19042.1052

  1. Posts : 5
    Windows 10 20H2

    Windows Update not working - maybe corrupted Registry 20H2 19042.1052

    I was following this post, and I seem to have an very similar problem. SFC and DISM are not working, I can't see any Windows features when I try to disable them, and even trying to do a Repair install with an In-place upgrade isn't working. I've attached logs of every thing I was able to follow along with on that original post since the WeTransfer links aren't working for me.


    Any help would be greatly appreciated since I am taking summer college classes, and this is the PC I use for that.
      My Computer

  2. dalchina's Avatar
    Posts : 34,230
    Win 10 Pro (1903) (2nd PC is 21H2)

    Hi, this is one for
    @Tekkie Boy

    I can't see any Windows features when I try to disable them
    - could you clarify that? Screenshot perhaps?

    Quick recovery is essential- you've seen how long that thread went on for. It sounds like you may be short of time.
    Do you have any previously created disk images? If you have one created before this problem started, you may be able to recover quickly.

    The routine use of disk imaging is endlessly recommended here e.g. Macrium Reflect (free).
    Having a set of disk images fo rmultiple dates gives you a decent chance of recovering from bad stituations and provides a full backup.

    a. please run some basic checks:
    Check your disk - Hard Disk Sentinel (includes SSDs) - excellent- post a screenshot of what's shown on its GUI for each disk.
    b. run
    chkdsk c: /scan
    from an admin command prompt and post the result.

    The Setupdiag results give a couple of basic ideas you can check for yourself.
      My Computers

  3. Posts : 5
    Windows 10 20H2
    Thread Starter

    I'm currently getting ready for bed, but I'll definitely do these steps and attach the results tomorrow.

    - - - Updated - - -

    Alright, so I was running a chkdsk /f /r /x already last night when I went to bed. I woke up and did as you asked, and these are the results:

    Windows Update not working - maybe corrupted Registry 20H2 19042.1052-windowsfeat.jpg

    So this is what I see when I open the Windows features window... nothing. I could probably leave for an hour and it would still be blank.

    Windows Update not working - maybe corrupted Registry 20H2 19042.1052-hdd.jpgWindows Update not working - maybe corrupted Registry 20H2 19042.1052-ssd.jpg

    The results of the Hard Disk Sentinel show that my disks are in perfect working order.


    The results of the chkdsk are similar as well. I also don't have any disk images unfortunately, although after this headache is over I'll probably be making one immediately.
    Last edited by TiforTman; 18 Jun 2021 at 11:57. Reason: formatting
      My Computer

  4. dalchina's Avatar
    Posts : 34,230
    Win 10 Pro (1903) (2nd PC is 21H2)

    Good.. I'll leave this for Tekkie Boy who's attempted this previously.
    Always makes me wonder what causes this level of corruption...
      My Computers

  5. Posts : 193
    Win 10 - 21H1

    Hey, I haven't had this issue myself, but it interested me, I had a search and found the below page that might be of use?, You might have already found this but during my inital searches I found only reference to if features doesn't load, not that it is blank.

    Turn Windows Features on or off blank or empty

    Have you considered a fresh install after backing up your files?
      My Computer

  6. Posts : 5
    Windows 10 20H2
    Thread Starter

    Unfortunately I do not have another drive to act as a backup, so if I don't do an in-place upgrade all of my files and apps are gone.
      My Computer

  7. Posts : 193
    Win 10 - 21H1

    If I were you I would leave it as it is, if you have work to do which this issue isn't affecting, then you have time to get a backup drive and eventually get things working. If this issue is preventing you from doing your work there might be an alertative way to get the result you need.

    What exactly are you trying to do? I have only seen you refering to dissabling a feature.
      My Computer

  8. Posts : 5
    Windows 10 20H2
    Thread Starter

    I should mention that this all started because Windows wanted to run a chkdsk on restart when I woke up my laptop yesterday. I don't know what happened during the process, but after the computer booted again all of these issues cropped up.

    I just want to make sure my computer is healthy down the line. I am able to use the computer for now, and I might be getting an external drive soon (today possibly, it's only around $60 for 2 TB) for this and future backups.

    The main problems I've seen so far are applications requiring .NET 4.0 failing to start (Discord), and regular Windows programs like SFC and DISM just don't work at all (I get error 87 on DISM constantly and I know I've got the command correct and run cmd in admin mode). I'll most likely be forced to reset Windows, but the external drive should make it a lot easier.

    My main reason for keeping my files is that I have spent a lot of time over the the 3 years I've had this modding some games, and those files aren't easily reinstalled some times. I don't think my 64 GB USB stick will hold even my Skyrim installation! In all seriousness though, I think the best option at this point is to just get the external drive to back up my files and reset Windows.

    Sorry for being so long winded, but I felt that now that I know people are actively looking at this thread I can explain my situation a little better.

    - - - Updated - - -

    I have backed up all my files and did a completely fresh install on my C: Drive, so I'd like to thank everyone that tried to help and I'll be marking this as solved.
      My Computer

  9. dalchina's Avatar
    Posts : 34,230
    Win 10 Pro (1903) (2nd PC is 21H2)

    Now's the time to take due precautions. Anything can happen- your disk can fail, PC can become unbootable just when you don't want it to happen.

    System restore- you can schedule restore point creation (tutorial available).

    Use disk imaging routinely and regularly - e.g. Macrium Reflect + large enough external storage.
    That way you may even be able to restore your working environment to a different PC should yours fail or be stolen. Plus it's a full backup of partitions imaged.
      My Computers


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