MSI GE72 7RE-211CA Apache Pro Unable to Update to Windows 10 20H2


  1. Posts : 11
    Windows 10 Pro 64-bit
       #1

    MSI GE72 7RE-211CA Apache Pro Unable to Update to Windows 10 20H2


    Hi all,

    I have an MSI GE72 7RE-211CA Apache Pro. Every time Windows 10 Pro tries to update to build 20H2 I get the following error. Anyone know why I can't update? Currently stuck on build 1909.

    MSI GE72 7RE-211CA Apache Pro Unable to Update to Windows 10 20H2-screenshot_20210612-193524.png
      My Computer


  2. Posts : 43,022
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, it's possible there's a discrepancy between MS's database used to check for Safeguard Holds (tutorial) and either driver versions or perhaps other software on your PC. This may be because there's a known compatibility issue (some of these are listed in the articles in the News section where there's an article per build and per update per build), or because the database hasn't yet been fully updated.

    You can attempt to upgrade manually by downloading the relevant iso file and then mounting that and running setup.exe, but there is then a risk.

    As with any major change, ensure you have a current disk image to restore (e.g. Macrium Reflect - free/paid) beofre attempting the upgrade.

    You can try using MS's upgrade assistant too.

    This general advice is typically given, FWIW:
    The block is in place because of various compatibility issues with numerous systems and hardware configurations.

    If you’ve received this banner, here is what you can do for Windows Update to show the feature update available notification:
    1.Update your hardware drivers
    2.Disable Core Isolation by going to Settings > Windows Security > Open Windows Security > Devie Security > Core isolation details.
    3.Keep checking Windows 10 2004 release information page for mitigations and resolutions for Known issues. Although people report that upgrading offline works, but we do not recommend the same.
      My Computers


 

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