Update error 800f081f

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  1. Posts : 5
    Windows 10
       #1

    Update error 800f081f


    I had this problem once before and I got so annoyed that I just reinstalled windows, but if this keeps happening I want to fix the source of the problem so I don't have to keep dealing with this nonsense.

    I was trying to install kb5000850 and kept getting the error 800f081f. I ran the update troubleshooter, which just told me to reboot. That didn't fix anything. I ran 'sfc /scannow' and it didn't find any problems. I downloaded the MSU from the update catalog which failed with no error code (presumably for the same reason).

    Then tuesday kb5001337 was released and I'm getting the same error and I can't get that to install either.

    What went wrong, how can I fix it, and how can I prevent it in the future?
      My Computer


  2. Posts : 34,960
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2

    Hi, if you search tenforums you will find that where this has occurred people have performed an in-place upgrade repair install which keeps all progs and data in order to resolve this. Other things were tried but did not work. I've seen one older case where using a DISM command (basically the same effect) worked.

    It may be there are other solutions since I last looked at any other threads- feel free to have a look.
      My Computers


  3. Posts : 821
    Win 10
       #3

    Hello @nosmokingbandit,

    Can you upload the Windows Update logs from the following path?
    C:\Windows\logs\

    Copy and paste the CBS folder on your desktop, zip it and then upload it on WeTransfer and share the link here please.


    Friendly greetings
    Sorry for any mistakes. English is not my native language.
      My Computer


  4. Posts : 5
    Windows 10
    Thread Starter
       #4

    Tekkie Boy said:
    Hello @nosmokingbandit,

    Can you upload the Windows Update logs from the following path?
    C:\Windows\logs\

    Copy and paste the CBS folder on your desktop, zip it and then upload it on WeTransfer and share the link here please.


    Friendly greetings
    Sorry for any mistakes. English is not my native language.
    WeTransfer
      My Computer


  5. Posts : 39,969
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    Please run:

    Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.

    getWindowsUpdateList.bat - Click here to go to the BSOD batch repository to download and run this batch file.



    Post new:
    Cbs
    C:\windows\Logs\CBS\CbsPersist
      My Computer


  6. Posts : 5
    Windows 10
    Thread Starter
       #6

    zbook said:
    Please run:

    Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.

    getWindowsUpdateList.bat - Click here to go to the BSOD batch repository to download and run this batch file.

    Output of Tuneup:

    ############################################################ The following com - Pastebin.com
    Output of GetWindowsUpdateList:

    Powershell -ComObject Microsoft.Update.Session KB Date - Pastebin.com
      My Computer


  7. Posts : 821
    Win 10
       #7

    @nosmokingbandit

    In your system is a manifest file missing:
    2021-04-14 19:04:12, Info CSI 00000282 Unable to prestage file [l:11]'GdiPlus.dll' for component [l:85 ml:140]'amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.1500_none_cf64b1533ef4a32a'.

    2021-04-14 19:04:12, Info CSI 00000283 The payload directory for the candidate component ([l:85 ml:140]'amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.18362.1500_none_e013426ea5eec983') does not exist

    2021-04-14 19:04:16, Info CBS Exec: Warning - Manifest doesn't exist for: \\?\C:\WINDOWS\CbsTemp\30880129_1556282283\Windows10.0-KB5001337-x64.cab\amd64_hyperv-compute-gues..teservice.resources_31bf3856ad364e35_10.0.18362.1_en-us_618322c108594767.manifest

    2021-04-14 19:04:16, Info CBS Component Identity: HyperV-Compute-GuestComputeService.resources, Culture=en-US, Version=10.0.18362.1, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS2021-04-14 19:04:16, Info CBS Exec: Warning - Manifest doesn't exist for: \\?\C:\WINDOWS\CbsTemp\30880129_1556282283\Windows10.0-KB5001337-x64.cab\amd64_microsoft-windows-g..k-service.resources_31bf3856ad364e35_10.0.18362.1_en-us_4f9c1ca767b8169c.manifest

    2021-04-14 19:04:16, Info CBS Component Identity: Microsoft-Windows-Guest-Network-Service.Resources, Culture=en-US, Version=10.0.18362.1, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS

    2021-04-14 19:04:17, Error CSI 00000284@2021/4/14:23:04:17.040 (F) onecore\base\wcp\sil\ntsystem.cpp(2926): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)[gle=0x80004005]


    Is on this PC the Developer Mode enabled and the FOD: "Graphics Tools" installed on this computer?
      My Computer


  8. Posts : 5
    Windows 10
    Thread Starter
       #8

    I do have developer mode turned on and according to Settings/OptionalFeatures I have Graphics Tools installed, but I can't think of why or when that was installed. Unless it gets installed with Unity.
      My Computer


  9. Posts : 821
    Win 10
       #9

    Thanks for the information.

    Unfortunately, I cannot say how it was installed on your system.

    You could try uninstalling the Graphic Tools now, if it works, and then try the Windows Update again, or you could update to version 2004 or 20h2 because support for version 1909 ends next month.
      My Computer


  10. Posts : 5
    Windows 10
    Thread Starter
       #10

    I removed Graphics Tools, rebooted, and I'm still getting the same error code trying to install 5001337
      My Computer


 

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