KB5000842 keeps failing with error code 0x8007000d

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  1. Posts : 103
    Windows 10 Pro
       #1

    KB5000842 keeps failing with error code 0x8007000d


    I'm on Windows 10 Pro 20H2 19042.868 and for the last couple of days, I've seen KB5000842 available for download and install but it keeps failing as seen below

    KB5000842 keeps failing with error code 0x8007000d-kb5000842-failed-install.jpg

    I've tried running the Windows Update troubleshooter as well as sfc /scannow to no avail.

    Anyone else seen this and found out how to fix it?
      My Computer

  2. Paul Black's Avatar
    Posts : 12,560
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @WebMaximus,

    As an initial starting point, can you please perform the following . . .

     Reliability History

    Check the Reliability History for entries covering the problem times . . .

    > How to View Reliability History in Windows 10

     DXDIAG [ DirectX Diagnostics ]

    DxDiag is a MS Diagnostic Tool that is extremely useful for troubleshooting and identifying any problems or issues.

    This Tool gives detailed [ technical ] information about the OS, including Make, Model, OS Version, GPU, CPU, BIOS, DirectX, Hardware, Drivers [ OUTDATED and MISSING drivers ], Audio, Display, Video and other Multimedia Applications and Features etc.

    The information produced falls into the following [ listed as they appear in the report ] categories . . .

    • System Information
    • DxDiag Notes
    • DirectX Debug Levels
    • Display Devices
    • Sound Devices
    • Sound Capture Devices
    • DirectInput Devices
    • USB Devices
    • Gameport Devices
    • PS/2 Devices
    • Disk & DVD/CD-ROM Drives
    • System Devices
    • DirectShow Filters

    [1] Click on this TenForums link => Batch Scripts / Programs.
    [2] Click the direct download link DX_Diag.bat in the MENU.
    [3] Run the .bat file.

    • This will create a DX_Diag.log file [ several hundred lines long ] on the Desktop.

    [4] UPLOAD the file => How to Upload and Post Screenshots and Files at Ten Forums

    I am sure that somebody will be able to look at the file and help you.
      My Computer


  3. Posts : 103
    Windows 10 Pro
    Thread Starter
       #3

    Thanks, attached are the log files.
    KB5000842 keeps failing with error code 0x8007000d Attached Files
      My Computer

  4. Tekkie Boy's Avatar
    Posts : 558
    Win 10
       #4

    @WebMaximus

    The error code 0x8007000d means "Invalid data".
    I could look at the Windows Update log files to find out where the problem is and then fix manually, or you can perform an in-place upgrade directly.
    If you want me to look at the logs, you need to provide me with the log files.


    Friendly greetings
    Sorry for any mistakes. English is not my native language.
      My Computer

  5. Paul Black's Avatar
    Posts : 12,560
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #5

    Hello @WebMaximus,

    If you are interested in the In-Place-Upgrade - Repair Install . . .

     In-Place-Upgrade - Repair Install

    Information & Tutorials:

    This is a Non-Destructive Process which keeps ALL your Apps, Programs, & Personal Data Intact . . .

    IMPORTANT: This is an extract from the Tutorial below . . .

    • You will only be able to do a repair install of Windows 10 from within Windows 10. You will not be able to do a repair install at boot or in Safe Mode.
    • You will need at least around 10 GB + what Windows is currently using of free space available on the Windows drive.
    • The installation media (ex: ISO or USB) must be the same edition and same or newer build as your currently installed Windows 10. If it's not, then the repair install will fail.
    • The installation media (ex: ISO or USB) must be the same base language (aka: system default language) as your currently installed Windows 10. If it's not, then you will not keep anything.
    • If you have a 32-bit Windows 10, then you must use a 32-bit ISO or USB.
    • If you have a 64-bit Windows 10, then you must use a 64-bit ISO or USB.

    > How to Do a Repair Install of Windows 10 with an In-place Upgrade

    Basically . . .

    [1] Download the ISO to the Desktop.
    [2] Right-click the ISO > Mount.
    [3] Open File Explorer.
    [4] Double-click the Mounted Drive to open it.
    [5] Double-click setup.exe.
    [6] Choose the Upgrade option.
    [7] Select Change what to keep.
    [8] Select One of the following . . .

    • Keep Personal Files and Apps.
    • Keep Personal Files Only.
    • Nothing.

    [9] Unmount the ISO by right-clicking the Mounted Drive > Eject.

    The ONLY downside is that you could possibly lose some of your personalizations.

    Recommendations:

    DISABLE:

    ANY Non-Microsoft . . .

    • Antivirus Software.
    • Firewall software.
    • Drive Encryption Software.

    I hope this helps.
      My Computer


  6. Posts : 103
    Windows 10 Pro
    Thread Starter
       #6

    Thanks for the input and help guys but considering I made a fresh install of Windows only a couple of weeks ago, I think I'll just skip this update. Even more so when it's optional.

    Not worth messing with it and certainly not for you to waste time wading through log files.

    My computer is working just fine without this update. Was just thinking if there would have been a quick fix for the issue I'm having installing it.
      My Computer

  7. Tekkie Boy's Avatar
    Posts : 558
    Win 10
       #7

    Since it will officially be rolled out on the next patch day, I assume that it may still not be able to be installed. Let us know on the next patch day.

    Take care!
      My Computer

  8. Paul Black's Avatar
    Posts : 12,560
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #8

    Yes, let us know how it goes.
      My Computer


  9. Posts : 103
    Windows 10 Pro
    Thread Starter
       #9

    Will do, thanks guys!

    - - - Updated - - -

    Just wanted to let you know I went ahead with that in-place-upgrade you guys suggested and problem solved. Very nice!

    Thanks again to all of you!
      My Computer

  10. Paul Black's Avatar
    Posts : 12,560
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #10

    Hello @WebMaximus,

    WebMaximus said:
    Just wanted to let you know I went ahead with that in-place-upgrade you guys suggested and problem solved. Very nice!

    Thanks again to all of you!
    Excellent news and you are VERY welcome.
      My Computer


 
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