Problem installing KB5000842 via WU

Saw this update and decided to run it. All seemed to go ok. I clicked on Restart now and the machine restarted. The update screen came on the and it got to about 30% and then the machine rebooted again. Nothing overly unusual.

In most cases, it would reboot and then resume with the update. Now, however, it did not. It started the reboot but now all I am seeing is a blank black screen (as if the computer is off). Nothing appears to be happening as far as i can tell. I do not see any activity on my hard drive light. But my screen power is lit as if the computer is on. It has been about 15 minutes since this happened.

I guess I could do a hard power off but am afraid to do that. So any suggestions would be appreciated.

Thanks.

- - - Updated - - -

Well, I did the hard shut down as I couldn't wait anymore and got a blue screen that says Windows was repairing something (it didn't say what) and then it rebooted and now it is saying Windows couldn't complete the updates....undoing changes. Now it is restarting again. Now it restarted again. Now it says getting Windows ready and finally rebooted to my log in screen. Damn, when I saw the Repairing screen, I got pretty darn nervous. Never had an issue with WU before today. Now I am getting a message that my computer recovered from a start up failure on W10, ver 1903. That was not fun.

Yep, you are correct. I am on Windows 10 Pro, version 20H2, OS Build 19042.870.

I tried the update twice and the same thing happened both times. On a reboot, the computer startup just stopped loading and it just sat there.

OK, thanks for the info. It just scared the you know what out of me when I saw the attempting to repair Windows message. While I am fully backed up, I don't have time to mess with having to restore my computer.

I'm keep getting error on my desktop, but it installed fine on my laptop. anyone knows why? I also tried to install it manually and it didn't work.

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Ghot said:

You shouldn't hijack another's topic like that, but...

https://answers.microsoft.com/en-us/...d-8945ffe78f15

I tried it, I'm getting errors in CBS.log which I don't on the laptop.

Hello @x7007

Can you upload the Windows Update logs from the following path?
C:\Windows\logs\CBS

Copy and paste the CBS folder on your desktop, zip it and then upload it on WeTransfer and share the link here please.

Friendly greetings

Sorry for any mistakes. English is not my native language.