Feature update to Windows 10, version 20H2 not downloading.

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  1. Posts : 39,955
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    Please perform an in place upgrade repair keeping all files.

    It's always best to make free backup images.

    If the place upgrade repair works then you're set.

    If it fails then collect logs for troubleshooting.

    Repair Install Windows 10 with an In-place Upgrade
    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10

    You can perform some of these steps:

    Code:
    UPGRADE CHECK LIST:
    Run through this check list before the next upgrade attempt:
    
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v 
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10 
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    dism /online /cleanup-image /restorehealth 
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    https://www.bitdefender.com/consumer...t/answer/2625/
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    
    10) Verify that the drive has > 30 GB free space (At least 25 GB is needed for maintaing memory dumps)
    
    11) Place the computer in clean boot:
    https://support.microsoft.com/en-us/...oot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
    https://social.technet.microsoft.com...indows-10.aspx
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts
    
    
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    
    13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/...onnections-faq
      My Computer


  2. Posts : 17,622
    Win 10 Home 10.0.19044.1706 (x64) [21H2]
       #12

    hbenthow said:
    Maybe I should try that, then. What sort of personalizations does it overwrite? For instance, I have quick startup disabled. Would it re-enable it? Would I lose things like C++ and Python?

    No. It overwrites personalizations like... theme, colors, wallpaper, MS folders removed from This PC, etc.

    All programs, data and files will be left untouched.
    BUT... as mentioned in the directions... make a backup. Just in case.
      My Computer


  3. Posts : 225
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       #13

    zbook said:
    You can perform some of these steps:
    Code:
    UPGRADE CHECK LIST:
    Run through this check list before the next upgrade attempt:
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    How important is removing nonessential hardware? Is it risky to have externals hard drives, printers, and such attached during the process?
      My Computer


  4. Posts : 17,622
    Win 10 Home 10.0.19044.1706 (x64) [21H2]
       #14

    hbenthow said:
    How important is removing nonessential hardware? Is it risky to have externals hard drives, printers, and such attached during the process?


    That is things you should do if the regular Windows Update - upgrade doesn't work.

    With an In-Place Upgrade, you don't have to worry about that.






    Here is the short version of the In-place upgrade tutorial...

    DISABLE non-Microsoft:
    a) antivirus software
    b) firewall software
    c) drive encryption software

    Make a full OS backup with a program like Macrium Reflect (free)
    Macrium Software | Macrium Reflect Free

    Go here and get the Media Creation Tool and save it to your desktop.
    https://www.microsoft.com/en-us/soft...load/windows10

    RUN the Media Creation Tool and use it to: Create an ISO image... save IT to your desktop.
    This will be the latest version of the ISO image.

    Feature update to Windows 10, version 20H2 not downloading.-image1.png




    Right click the ISO image and choose: MOUNT
    Open File Explorer and you will see a new drive letter. It will look like a DVD optical drive.
    Double click the new drive letter to open it.
    Find setup.exe and double click it to start the in-place upgrade.

    Choose the Keep personal files and apps option.

    Feature update to Windows 10, version 20H2 not downloading.-image1.png



    After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.


    The ONLY thing you will lose is some of your personalizations. Your programs and data will be intact.










    /edit

    The reason we make the ISO image is that after we're done, we can Save it on a storage drive, in case we ever need it again.
    Last edited by Ghot; 15 Mar 2021 at 18:06.
      My Computer


  5. Posts : 39,955
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    That's an upgrade failure checklist.
      My Computer


  6. Posts : 1,763
    Windows 10 Home
       #16

    hbenthow said:
    Is there a way to make Windows Update download the update normally so I wouldn't have to resort to using the ISO?

    Yes. When you use the link in the tutorial- https://www.microsoft.com/en-us/soft...load/windows10 simply hit the 'Update now' button. Run the Update Assistant that downloads and select 'Keep files and apps' and let it run. If you're concerned about bandwidth, uncheck option to 'Check for updates' before installation and just let it run. It will not even start installing if there's an issue with hardware or drivers. And yes, disconnect everything from system; printers, usb drives, anything connected to ports, disable non-Windows antivirus. Good Luck
      My Computer


  7. Posts : 225
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       #17

    Ghot said:
    Go here and get the Media Creation Tool and save it to your desktop.
    https://www.microsoft.com/en-us/soft...load/windows10
    RUN the Media Creation Tool and use it to: Create an ISO image... save IT to your desktop.
    This will be the latest version of the ISO image.
    I'm trying to download the ISO, but it's going extremely slowly. For some reason, even though Windows Update doesn't say that the update (or any update) is downloading through it, svhost.exe is taking up all of my bandwidth as if it's downloading something massive, making it so that the ISO will take forever to download.
      My Computer


  8. Posts : 17,622
    Win 10 Home 10.0.19044.1706 (x64) [21H2]
       #18

    hbenthow said:
    I'm trying to download the ISO, but it's going extremely slowly. For some reason, even though Windows Update doesn't say that the update (or any update) is downloading through it, svhost.exe is taking up all of my bandwidth as if it's downloading something massive, making it so that the ISO will take forever to download.
    The ISO is about 6GB. It's BIG.


    You could also try here: TechBench by WZT (v4.1.1)



    Feature update to Windows 10, version 20H2 not downloading.-image1.png
      My Computer


  9. Posts : 225
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       #19

    Ghot said:
    The ISO is about 6GB. It's BIG.
    That's not what I mean. Something huge (not the ISO - I don't know what it is) is downloading through Service Host: Network Service (svchost.exe), taking up so much bandwidth that I can't downlead the ISO (technically I can, but at about 10 kbps, which will take forever). The Windows Update shows no current downloads, so I don't know what the download going through svchost is, or if there's a way to stop it.
      My Computer


  10. Posts : 17,622
    Win 10 Home 10.0.19044.1706 (x64) [21H2]
       #20

    hbenthow said:
    That's not what I mean. Something huge (not the ISO - I don't know what it is) is downloading through Service Host: Network Service (svchost.exe), taking up so much bandwidth that I can't downlead the ISO (technically I can, but at about 10 kbps, which will take forever). The Windows Update shows no current downloads, so I don't know what the download going through svchost is, or if there's a way to stop it.


    svchost.exe is the program that is responsible for ALL your "Services".
    It's probably the hardest working MS program in Windows.

    Look in Task Manager.. scroll down... see how many Service Host's there are.

    I have 63 of them running, and my Windows 10 is pretty much stripped down.
      My Computer


 

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