KB5000802 keeps reinstalling  

  1. Posts : 1

    KB5000802 keeps reinstalling

    Windows 10 Pro 2004

    Said update is causing BSODs across the company. Started uninstalling update on Thursday this past week. Friday, reports of same issues from clients. Uninstalled update again. This time I downloaded and ran the Show or Hide Update tool from Microsoft in order to block it from installing again. This morning, guess what? Yep, the update is back, being installed yesterday.
    From what I read doing research on this, Microsoft supposedly pulled this update.
    Why does it keep on installing? How can I block it?
      My Computer

  2. Posts : 1,747
    Windows 10 Pro x64 22H2

    IMPORTANT As part of the end of support for Adobe Flash, KB4577586 is now available as an optional update from Windows Update (WU) and Windows Server Update Services (WSUS).

    There is no mention of this update becoming obsolete, instead it's optional.
    You can also see if any of the recommended actions can help you to troubleshoot.
      My Computer

  3. Posts : 40,521
    Win 10 Pro (22H2) (2nd PC is 22H2)

    Hi, from the tutorial section which you're free to browse and search
    Windows 10 Tutorial Index


    Hide or Show Windows Updates in Windows 10

    There are also free 3rd party tools such as WUMGR. Windows Update Minitool which allow you to control and hide updates.
    Download WuMgr - MajorGeeks
      My Computers

  4. Posts : 7,599
    Windows 10 Home 20H2

    I have used WUMT to hide KB5000802, which has never been installed on my Windows 10 Version 20H2.

    KB5000802 keeps reinstalling-kb5000802-hidden.jpg

    Using CMD script and VBScript to control Windows Update

    That means no updates will be installed without approval.
      My Computer

  5. Posts : 40,521
    Win 10 Pro (22H2) (2nd PC is 22H2)

    Thank you Matthew. I hadn't finished.

    Which is why I added the 3rd party tools references.

    You could also temporarily disable Windows Update:
    Enable or Disable Windows Update Automatic Updates in Windows 10

    If you use group policies, set Windows Updates to Notify.

    That means no updates will be installed without approval.
      My Computers


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