KB5000802 keeps reinstalling

bubbagoldstein · 15 Mar 2021

Windows 10 Pro 2004

Said update is causing BSODs across the company. Started uninstalling update on Thursday this past week. Friday, reports of same issues from clients. Uninstalled update again. This time I downloaded and ran the Show or Hide Update tool from Microsoft in order to block it from installing again. This morning, guess what? Yep, the update is back, being installed yesterday.
From what I read doing research on this, Microsoft supposedly pulled this update.
Why does it keep on installing? How can I block it?

zebal · 15 Mar 2021

2/24/21
IMPORTANT As part of the end of support for Adobe Flash, KB4577586 is now available as an optional update from Windows Update (WU) and Windows Server Update Services (WSUS).

https://support.microsoft.com/en-us/...3-ef56d3626e14

There is no mention of this update becoming obsolete, instead it's optional.
You can also see if any of the recommended actions can help you to troubleshoot.

dalchina · 15 Mar 2021

Hi, from the tutorial section which you're free to browse and search
https://www.tenforums.com/tutorials/
Windows 10 Tutorial Index

try:

Hide or Show Windows Updates in Windows 10

There are also free 3rd party tools such as WUMGR. Windows Update Minitool which allow you to control and hide updates.
Download WuMgr - MajorGeeks

Matthew Wai · 15 Mar 2021

I have used WUMT to hide KB5000802, which has never been installed on my Windows 10 Version 20H2.

KB5000802 keeps reinstalling-kb5000802-hidden.jpg

Using CMD script and VBScript to control Windows Update

That means no updates will be installed without approval.

dalchina · 15 Mar 2021

Thank you Matthew. I hadn't finished.

Which is why I added the 3rd party tools references.

You could also temporarily disable Windows Update:
Enable or Disable Windows Update Automatic Updates in Windows 10

If you use group policies, set Windows Updates to Notify.

That means no updates will be installed without approval.