Window updates service failed + network & internet settings crashes

Macboatmaster · 14 Mar 2021

Could also be a corrupted user profile
If the above does not work
and you have another user account with admin rights - try logging into that
If you do not have one - create one and then reboot and try

If it is the user profile then after you can copy and paste your data from your old profile to your new profile
Do not try and copy the whole users folder that will not work
Open the profile and copy only the files within the folders

Another possible cause, can be the use of some third party apps which purport to make you computer go faster by tweaking services etc.
If you are still having the other problems you appear to have suffered then IMHO it is time for a complete clean install -

and the choice is yours of course, but generally speaking torrenting is a sure fire way - to introduce possible problems to your system - sooner or later.

ern815 · 15 Mar 2021

Tekkie Boy said:

@zebal

The best option is to mount the Windows image and then point to the directory.
You can find an example there:

Can'''t install updates : Windows10

@ern815

I think the problem is probably in the registry regarding the network adapter. If you have already performed an in-place upgrade and the error persists, I don't think the problem is bad system files unless there is a problem with your hard drive.

You can still execute the following commands and report back what you get as a result.

dism /online /cleanup-image /restorehealth

and then sfc /scannow

Thanks. Here's the results.

Microsoft Windows [Version 10.0.19042.867]
(c) 2020 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19042.867

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>

- - - Updated - - -

zebal said:

Hello you need Windows ISO file regardless if you plan clean installation or not, if you have it mount it in Windows explorer by right clicking on ISO file.

Assuming you mounted Windows ISO file to example X:\Windows drive next step is to open command prompt as Administrator and run:

Code:

dism /Online /Cleanup-Image /RestoreHealth /Source:X:\sources\SxS\ /LimitAccess

Update path in above command to point to SxS folder within mounted Windows ISO

Reboot as needed then run:

Code:

sfc /scannow

Again reboot if needed.

Do I need a USB or a CD for the ISO? Or is there a way I can just download and keep in my C: drive?

zebal · 15 Mar 2021

Hello, your last run (Without ISO) seems to imply there was no issue, my understanding (according to MS docs) is that if Windows update does not work then the command without the ISO should fail or not do it's job.

I'm not sure if doing it again with ISO would make any difference but if you want to try out you need ISO file which can be download from here:
https://www.microsoft.com/en-us/soft...load/windows10

Do I need a USB or a CD for the ISO?

You don't need USB or CD, only iso file downloaded to current Windows (on drive).

However if you already have it on CD or USB you can use that as well.
See reddit post in post #9 for usage.

Tekkie Boy · 15 Mar 2021

@ern815

I was expecting the result.
Do you have a second user account on the computer?

@zebal

I would not try any further steps with Dism or sfc here.
I am assuming that the error is in the registry.

ern815 · 16 Mar 2021

Apologies all, I'm back from getting tons of BSOD using the driver verifier. (I had another post regarding my BSOD issue that happened a few days ago: Laptop freezes with distorted lines or BSOD or failed to power up.)

I set up a 2nd local user with adminstrator rights and try accessing the window updates and network settings tab but to no avail and then I delete the use off.

Any further suggestions would be appreciated. Thank you.

Macboatmaster · 16 Mar 2021

This

Apologies all, I'm back from getting tons of BSOD using the driver verifier. (I had another post regarding my BSOD issue that happened a few days ago: Laptop freezes with distorted lines or BSOD or failed to power up.)

is a good example of the problems caused by running two threads at the SAME time, on what is basically the same set of problems on the same computer.
You are trying to jump from one thread to another - and suggestions made on here - this thread, and on the other thread may well be repeated or indeed one suggestion may negate another one.

YOU will get many Driver Verifier BSOD`s with those settings you have made.

I know many people are committed to Verifier but on Windows 10 many aspects of it are irrelevant, compared with earlier editions of windows that did not have the self checking systems of 10
Why You Shouldn’t Use the Driver Verifier in Windows 10

My own opinion is that you MAY have either a ram fault or a drive fault
The favourite I think is ram.

I recommend you cancel verifier and run a Memtest. If you need it I will post details of how - but it is here
MemTest86 - Official Site of the x86 and ARM Memory Testing Tool

zebal · 16 Mar 2021

I think this thread should be closed and continued in BSOD subforum because the OP was experiencing BSOD anyway min 2 days before this thread was made, and the cause is likely well known as the OP explained himself in post #3

@Macboatmaster

Why You Shouldn’t Use the Driver Verifier in Windows 10

Hello there, while most of the said is true, from my XP the only time one should not trust driver verifier is when it pinpoints drivers randomly or removing them does not solve the problem.

This specific case seems to imply the OP did some overclocking with XTU, and I think hardware should be put to normal before running any tests, not because something bad could happen but because testing overclocked hardware may not be reliable.

Intel XTU is a Windows*-based performance-tuning software that enables novice and experienced enthusiasts to overclock, monitor, and stress a system.

Download Intel(R) Extreme Tuning Utility (Intel(R) XTU)

Tekkie Boy · 19 Mar 2021

@ern815

I also expected the result.
As already said, assume a registry failure.

Follow Macboatmaster's suggestions and first make sure that your system hardware is fine.

Once the problem has been found and resolved, reinstall Windows.

ern815 · 19 Mar 2021

Macboatmaster said:

This

is a good example of the problems caused by running two threads at the SAME time, on what is basically the same set of problems on the same computer.
You are trying to jump from one thread to another - and suggestions made on here - this thread, and on the other thread may well be repeated or indeed one suggestion may negate another one.

YOU will get many Driver Verifier BSOD`s with those settings you have made.

I know many people are committed to Verifier but on Windows 10 many aspects of it are irrelevant, compared with earlier editions of windows that did not have the self checking systems of 10
Why You Shouldn’t Use the Driver Verifier in Windows 10

My own opinion is that you MAY have either a ram fault or a drive fault
The favourite I think is ram.

I recommend you cancel verifier and run a Memtest. If you need it I will post details of how - but it is here
MemTest86 - Official Site of the x86 and ARM Memory Testing Tool

Thanks. I tried running it and my system crashed with horizontal lines running over. I also note that there's loud whistling sound and fan sound from my laptop and it feels overheated. This has been ongoing for a few days now, even since the windows has been updated to 20H2 which resulted me to post and get help here... link to the screenshot here: file.jpeg - Google Drive