Bear with me here - Updating from version 1909 impossible for me

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  1. Posts : 512
    Windows 10
       #21

    How do I uninstall Trusteer Rapport?
    IBM Trusteer Knowledge Base
    How to Uninstall IBM Security Trusteer Rapport on Windows 10
    IBM Trusteer Knowledge Base
    Uninstalling Rapport Via Safe Mode
    IBM Trusteer Knowledge Base
      My Computer


  2. Posts : 40
    Windows 10 - 64 Bit
    Thread Starter
       #22

    To Dalchina...


    I have not "consciously" done anything with regards to partitions. Heck, I would not even know where to begin with that - remember, I'm not a techie, however, I am learning which is fun at my ole' age.

    I have uninstalled the Trusteer program - that is one intrusive programs because it seems to constantly pop up.

    Alright, I hope this is what you mean by a screenshot of partions. I downloaded the Mini Tool Partition Wizard Free, so I hope this is the right information. Do note that I have two internal discs - a 500 Gig Solid State drive (which is Drive C) and another regular 1-2 TB hard drive. On Drive there is a section set aside for the original OEM Windows 10 installation program that came with this Lenovo PC.

    Bear with me here - Updating from version 1909 impossible for me-image-1.jpg



    Thanks for your help...

    Ben

    - - - Updated - - -

    Well, I completely eliminated the Trusteer Rapport software from my PC. In fact, doing that seemed to make my boot times a bit faster, and I began to get my hopes up.

    So I then again tried installing the ISO file of 20H2. Things looked promising at first because the installation time appeared faster.

    However, after the 2nd reboot, it again failed. This time I took a screenshot of the error window after everything was rolled back. Here it is below. For the life of me, I don't understand how it constantly fails after the 2nd reboot? It's right after the reboot when I get the message, "rolling back changes made to your computer." Again, please note that any other Windows updates (like for my current 1909) have no issues whatsoever.

    Bear with me here - Updating from version 1909 impossible for me-image-2.jpg
    Last edited by benherrmann; 14 Mar 2021 at 14:05. Reason: Addition of information
      My Computer


  3. Posts : 512
    Windows 10
       #23

    When you install an oprtating system, no other drives should be connected.
    When you uncable the Seagate drive, will the comp boot?
      My Computer


  4. Posts : 40
    Windows 10 - 64 Bit
    Thread Starter
       #24

    I have a series of external drives attached...


    I have 5 external drives (where I keep my photos from different assignments). My E drive, which is the Seagate drive as never been uncabled. And I've updated various Windows 10 versions previous to my current 1909 without any issues whatsoever.
      My Computer


  5. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #25

    Your screenshot in post 22, to get more meaningful details about the issue download SetupDiag:
    https://docs.microsoft.com/en-us/win...rade/setupdiag

    Please Run SetupDiag as Administrator and it should create several log files next to executable where you run it, zip up all created log files and attach to this thread.
      My Computer


  6. Posts : 40
    Windows 10 - 64 Bit
    Thread Starter
       #26

    Look at Post 19 - and also more info for Dalchina


    I already downloaded and ran SetUpDialog and posted the results in post 19 - unless you are specifically looking for something else.

    - - - Updated - - -

    Alright, I also did the following items:

    Uninstalled (completely) Malwarebytes Anti-Malware.
    Ran a variety of diagnostic programs - nothing was found.
    Ran Windows 10 trouble shooter - nothing was found
    Ran MS Windows Repair Tool
    Then I went into MSConfig - and just to be safe made sure to uncheck all other start up services, other than the Microsoft Ones and set it start with selective items.

    Then tried to install the 20H2 ISO file again - yet the same thing, after rebooting once or twice (I wasn't there when it occurred), it goes into rollback changes mode, and then reboots back into normal windows mode.

    This time the results gave me a slightly different error code (see below). Again - none of this occurs when doing regular Windows updates for version 1909 - in which only one reboot is required.

    Bear with me here - Updating from version 1909 impossible for me-image-5.jpg
    Last edited by benherrmann; 14 Mar 2021 at 20:31. Reason: Updates
      My Computer


  7. Posts : 39,996
    windows 10 professional version 1607 build 14393.969 64 bit
       #27

    Migration Gather/Apply operation failure: the migration Engine fails out on a gather or apply operation


    @benherrmann

    Please run:

    Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    Upgrade_failure_info.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    LOGS.bat - Click here to go to the BSOD batch repository to download and run this batch file.



    V2 and DM:
    BSOD - Posting Instructions




    For share links please use one drive, drop box, or google drive.
      My Computer


  8. Posts : 40
    Windows 10 - 64 Bit
    Thread Starter
       #28

    All the results you wanted - uploaded


    ###########################################################
    # The following commands will be run in sequence. #
    # The first 5 will take quite a while to run, be patient. #
    ###########################################################

    sfc /scannow
    dism /online /cleanup-image /scanhealth
    dism /online /cleanup-image /restorehealth
    sfc /scannow

    chkdsk /scan

    wmic recoveros get autoreboot
    wmic recoveros set autoreboot = false
    wmic recoveros get autoreboot
    wmic recoveros get DebugInfoType
    wmic recoveros set DebugInfoType = 7
    wmic recoveros get DebugInfoType

    wmic pagefile list /format:list
    wmic Computersystem where name="DESKTOP-G767FDS" get AutomaticManagedPagefile
    wmic Computersystem where name="DESKTOP-G767FDS" set AutomaticManagedPagefile=True
    wmic Computersystem where name="DESKTOP-G767FDS" get AutomaticManagedPagefile

    bcdedit /enum {badmemory}


    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1379

    Image Version: 10.0.18363.1440

    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1379

    Image Version: 10.0.18363.1440

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is DRIVE_C.

    Stage 1: Examining basic file system structure ...
    1175296 file records processed.
    File verification completed.
    14678 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    7313 reparse records processed.
    1604464 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    7313 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    214585 data files processed.
    CHKDSK is verifying Usn Journal...
    40421232 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    499477831 KB total disk space.
    239677044 KB in 692551 files.
    475628 KB in 214586 indexes.
    0 KB in bad sectors.
    1311983 KB in use by the system.
    65536 KB occupied by the log file.
    258013176 KB available on disk.

    4096 bytes in each allocation unit.
    124869457 total allocation units on disk.
    64503294 allocation units available on disk.

    C:\WINDOWS\system32>wmic recoveros get autoreboot
    AutoReboot
    FALSE


    C:\WINDOWS\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DESKTOP-G767FDS\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition4"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic recoveros get autoreboot
    AutoReboot
    FALSE


    C:\WINDOWS\system32>wmic recoveros get DebugInfoType
    DebugInfoType
    2


    C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\DESKTOP-G767FDS\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition4"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic recoveros get DebugInfoType
    DebugInfoType
    7


    C:\WINDOWS\system32>wmic pagefile list /format:list


    AllocatedBaseSize=32768
    CurrentUsage=0
    Description=C:\pagefile.sys
    InstallDate=20210314165455.497626-240
    Name=C:\pagefile.sys
    PeakUsage=0
    Status=
    TempPageFile=FALSE




    C:\WINDOWS\system32>wmic Computersystem where name="DESKTOP-G767FDS" get AutomaticManagedPagefile
    AutomaticManagedPagefile
    TRUE


    C:\WINDOWS\system32>wmic Computersystem where name="DESKTOP-G767FDS" set AutomaticManagedPagefile=True
    Updating property(s) of '\\DESKTOP-G767FDS\ROOT\CIMV2:Win32_ComputerSystem.Name="DESKTOP-G767FDS"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic Computersystem where name="DESKTOP-G767FDS" get AutomaticManagedPagefile
    AutomaticManagedPagefile
    TRUE


    C:\WINDOWS\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    C:\WINDOWS\system32>Echo off
    ###################################################################################
    # How to capture batch file data and post in your thread in the BSOD forum #
    # #
    # Batch files and instructions for use in BSOD debugging[Part Two-Four] #
    # #
    # Press [V] to visit the above web page for detailed instructions. #
    # Press [C] to close this window. #
    ###################################################################################


    Press any key to continue . . .
    Bear with me here - Updating from version 1909 impossible for me Attached Files
      My Computer


  9. Posts : 93
    Windows 10 pro 64 Bit Version 21H1 (OS Build 19043.844)
       #29

    dalchina said:
    Hi, a straight roll-back like that is often related to a partitions or space issue. Upgrading is a very different process to updates.

    Please post a screenshot of your partitions on both disks using a 3rd party partition manager such as Minitool Partition Wizard or similar (not Disk Management), ensuring text in all columns is visible.

    How much free space do you have on C: ?

    Run this command
    reagentc /info
    at an admin command prompt and post the result.

    Also post the result of running
    Setupdiag.exe
    (free from MS). This is a rough attempt to analyze your upgrade log files.

    Thanks.


    20H2 is already out.

    End of service life has 2 implications.
    a. No more routine Windows updates
    b. You may have a feature upgrade forced on you unless you take steps to block it.

    Caveat:
    Daignosing upgrade failures can be uncertain and can be extremely time consuming. A couple of members tend to focus on this. Hopefully yours is one of the simpler ones.
    21H1 is out which is what I have(Im not an Insider either) and 21H2 will be out soon.

    - - - Updated - - -

    benherrmann said:
    I have 5 external drives (where I keep my photos from different assignments). My E drive, which is the Seagate drive as never been uncabled. And I've updated various Windows 10 versions previous to my current 1909 without any issues whatsoever.
    My roomate just reinstalled windows 10 ona new PC and yes you should remove ALL external drive and I even remove any type of Dongles connected. So in other words disconnect everything thats plugged in to your computer before upgrading, also as strange as it sounds, Turn OFF any Security software, so if you use Windows Defender disable it. Sounds weird but it can create complications. Also version 21H1 of Windows is out, which is what i am currently Running and its beautiful, NO glitches BSODs errors nothing, runs like butter. If you want a legal link to that let me know.
      My Computer


  10. Posts : 39,996
    windows 10 professional version 1607 build 14393.969 64 bit
       #30

    For LOGS a file was posted instead of the script results.

    Please post the complete results with all files and folders.
      My Computer


 

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