Bear with me here - Updating from version 1909 impossible for me

Sorry - I had to go to a store. Just got back. Am downloading it now.

Also, previously, I went to this link to try and install - and it failed to install also (around the 3rd reboot mark - as that's where the errors occur).

https://www.microsoft.com/en-us/soft...load/windows10

- - - Updated - - -

I tried the Media Creation Tool - tried to save the ISO file to a folder and it gave me the same error as before.

I then did manage to download the ISO separately from the link you gave me. I need to get some double layer DVD's because the DVD's I have currently don't have the capacity to burn this ISO file.

I know, I know - all stupid sounding questions, but hey - it is what it is.

...using Windows Explorer and am now doing the install (keeping my fingers crossed, but I'm not getting my hopes up).

- - - Updated - - -

...again, everything seems to install just right until you go through the rebooting phase where it runs into errors. I may just have to do a clean install. Mannnn, I hate to lose all of the myriad of programs that I have installed on my C drive.

Using virtually every recommended method of updating my Windows 10 1909 to a higher version has failed - mainly in the boot phase. Yes, you can close this thread if need be.

"Yes, you can close this thread if need be"

dalchina is not suggesting closing the thread, he/she wants to know why you didn't respond to post #2

Here are the results I got from running the command "reagentc /info"



Here's the SetUpDiag.exe results:

Matching Profile found: FindMigGatherApplyFailure - A9964E6C-A2A8-45FF-B6B5-25E0BD71428E
SetupDiag version: 1.6.0.0
System Information:
Machine Name = DESKTOP-G767FDS
Manufacturer = LENOVO
Model = 90DD
HostOSArchitecture = 1033
FirmwareType = UEFI
BiosReleaseDate = 20171107000000.000000+000
BiosVendor = O1ZKT45A
BiosVersion = O1ZKT45A
HostOSVersion = 10.0.18363
HostOSBuildString = 18362.1.amd64fre.19h1_release.190318-1202
TargetOSBuildString = 10.0.19041.1 (vb_release.191206-1406)
HostOSLanguageId =
HostOSEdition = Core
RegisteredAV = Windows Defender
FilterDrivers = FileInfo
UpgradeStartTime = 3/14/2021 9:33:00 AM
UpgradeEndTime = 3/14/2021 10:53:12 AM
UpgradeElapsedTime = 01:20:12
CV =
ReportId = 4b0ac273-20a2-41b2-9b6e-2159745fd909


Error: SetupDiag reports Migration Gather/Apply operation failure.
Last Phase: Finalize
Last Operation: Remove System Restore checkpoints
Migration Operation: apply
Migration Obejct: HKCU\Software\Trusteer\Rapport [installed]
Error: 5


Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.
Recommend you move or delete the object specified "HKCU\Software\Trusteer\Rapport [installed]" and try the update again.

Last Setup Phase:
Phase Name: Finalize
Phase Started: 3/14/2021 10:50:27 AM
Phase Ended: 3/14/2021 10:53:09 AM
Phase Time Delta: 00:02:42
Completed Successfully? True


Last Setup Operation:
Operation Name: Remove System Restore checkpoints
Operation Started: 3/14/2021 10:52:52 AM
Operation Ended: 3/14/2021 10:53:09 AM
Operation Time Delta: 0:00:00:17.0000000
Completed Successfully? True

And here is the Config information:

<?xml version="1.0" encoding="utf-8"?>
<configuration>
<startup>
<supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.6"/>
</startup>
<appSettings>
<add key="SearchPath" value="%SystemDrive%\$Windows.~bt\sources\panther,%SystemDrive%\Windows\Panther,%SystemDrive%\Window s\Panther\NewOS,%SystemDrive%\$Windows.~bt\sources\rollback"/>
<add key="UpgradeSetupAct" value="%SystemDrive%\$Windows.~bt\sources\panther\setupact.log"/>
<add key="UpgradeRollbackSetupAct" value="%SystemDrive%\$Windows.~bt\sources\rollback\setupact.log"/>
<add key="SetupAPISearchPath" value="%SystemDrive%\$Windows.~bt\sources\rollback"/>
<add key="KDPath" value="%SystemDrive%\Debuggers"/>
<add key="DefaultRegPath" value="HKEY_LOCAL_MACHINE\System\Setup\MoSetup\Volatile"/>
<add key="DefaultRegKeyName" value="SetupDiag"/>
<add key="RegExFileName" value="RegExes.xml"/>
<add key="ToolsDirectory" value="C:\Tools"/>
<add key="ConsoleOutput" value="true"/>
<add key="CBSModuleMatch" value="CBS,CSI,CMI"/>
<add key="ClientSettingsProvider.ServiceUri" value=""/>
<add key="EventSourceName" value="Microsoft.Windows.SetupDiag"/>
<add key="ExcludeFileTypes" value="exe,dll"/>
<add key="RegExTimeoutInSeconds" value="40"/>
<add key="LogFileTypes" value="setupact*.log,updateagent.log,bluebox.log"/>
<add key="BuildInfoFileName" value="WindowsBuildInfoXml.xml"/>
<add key="SWATLogHeaderFormat" value="Timestamp,ProcessId,ProcessorIndex,ThreadId,KernelTime,UserTime,ActivityId,ProviderId,LogLeve l,UMID,Keyword,Component,Function,ErrorCode,Message" />
</appSettings>
<system.web>
<membership defaultProvider="ClientAuthenticationMembershipProvider">
<providers>
<add name="ClientAuthenticationMembershipProvider" type="System.Web.ClientServices.Providers.ClientFormsAuthenticationMembershipProvider, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" serviceUri=""/>
</providers>
</membership>
<roleManager defaultProvider="ClientRoleProvider" enabled="true">
<providers>
<add name="ClientRoleProvider" type="System.Web.ClientServices.Providers.ClientRoleProvider, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" serviceUri="" cacheTimeout="86400"/>
</providers>
</roleManager>
</system.web>
</configuration>