Window's Update issues after reinstall and more

Page 1 of 5 123 ... LastLast

  1. Posts : 24
    Windows 10
       #1

    Window's Update issues after reinstall and more


    Hi everyone,

    New here, but have been an observer to the forum for many years.

    Apologies I think I have this in the wrong forum, but unsure how to move or delete it

    So long story short hopefully. Have an Acer with Windows 10.

    I had to do a reinstall of windows using my USB recovery drive, however something happened during that and it didn't work which then meant that I had to enter the BIOS to make sure that the laptop was booting up on start-up to install windows. After getting that done and having to quickly remove the USB when it restarted so it installed Windows rather than reboot USB. So I now have windows installed.

    I now seem to have a number of multiple issues. The first one being when I go to the windows update, I am getting multiple updates but also "Your device is missing important security and quality fixes" I had a look online and saw about using the Windows Update Troubleshooter which I did but didn't fix the issue. I also saw about using the Command function and doing DISM.exe /Online /Cleanup-image /RestoreHealth followed by a sfc/ scannnow , I checked back with Windows update but again it made no difference and the message was still there.

    Most of the updates have been installed but I am still unable to install this update

    2020-02 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4537762) and am still getting the Your device is missing important security and quality fixes.

    I also tried going into gpedit.msc through Windows Key and R and when I hit enter I got "Windows cannot find gpedit.msc. Make sure you've typed the name correctly then try again." It had been typed correctly so not sure what has happened, I was able to download a gpedit enable for Windows 10 and installed that and now seem to have access to that. I tried changing the telemetry level to enable and enhanced but again this didn't fix the "Your device is missing important security and quality fixes".

    Have also tried Manually Reset Windows Update Service through the command function as Admin but when I type "net stop wuauserv" its saying the service could not be stopped.
    Ran a batch file to reset WU services and while it did stop the windows update on the command, I still am getting the same message "Your device is missing important security and quality fixes.

    The laptop is extremely slow at the moment but I am hoping that is due to all the rubbish that's on it after the reinstall of windows and just the overall rebuilding of it.

    I would be eternally grateful if someone could help or point me in the right direction on how to get this fixed and if there is anything else I should be checking to make sure the laptop is going to run smoothly in future.

    I look forward to hearing from you

    Dawn
      My Computer


  2. Posts : 7,607
    Windows 10 Home 20H2
       #2

    DawnS said:
    Have also tried Manually Reset Windows Update Service through the command function as Admin but when I type "net stop wuauserv" its saying the service could not be stopped.
    Have you tried the following?

    Reset Windows Update in Windows 10

    DawnS said:
    2020-02 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4537762)
    Are you running version 1803? If so, why have you installed such an old version?
      My Computer


  3. Posts : 42,473
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #3

    Hi, given that restoring your system using a recovery drive does this:
    When you recover Windows 10 from a drive, here's what will happen:

    • All personal files and user account on your PC will be removed.
    • Any apps and programs that didn't come with your PC will be removed.
    • Windows 10 will be re-installed (reset) from the recovery drive connected to your PC. (unless your PC came with Windows 8/8.1 and a recovery partition from your PC manufacturer, in which case it'll reinstall the version of Windows that came with your PC).
    • If you've repartitioned your system drive, this will restore its default partitions.
    you may just as well have done a clean install of Win 10, thus avoiding any possible corruption of system files used in creating your recovery disk. And of course, if that happened to be an old build, that would be another argument unless you were planning to stay with an old Windows build for compatibility reasons (which you could still clean install of course).

    If you had previous problems, then as a matter of course you should also have checked your drive at some point e.g. with Hard Disk Sentinel (SSDs too). Have you done that?
      My Computers


  4. Posts : 24
    Windows 10
    Thread Starter
       #4

    Matthew Wai said:
    Have you tried the following?

    Reset Windows Update in Windows 10

    Are you running version 1803? If so, why have you installed such an old version?
    I have tried the reset Windows Update in Windows 10 and when I run it in Command I am getting "Cannot reset Windows Update since Windows Update service failed to stop.

    Not sure what version I'm running the 1803 was the update that came up after I used the USB to reinstall windows. Is there anyway to get a more up to date version?
      My Computer


  5. Posts : 7,607
    Windows 10 Home 20H2
       #5

    DawnS said:
    I am getting "Cannot reset Windows Update since Windows Update service failed to stop.
    Restart Windows. Then right-click on the start button --> Windows PowerShell (Admin)
    Run the following command and post the output.

    Net stop wuauserv

    DawnS said:
    Not sure what version I'm running
    Press the Windows logo key + R and run the following command:

    WinVer

    Post the result.

    DawnS said:
    Is there anyway to get a more up to date version?
    👉 Download Windows 10 ISO File ✔️
    👉 Create Bootable USB Flash Drive to Install Windows 10 ✔️
    👉 Clean Install Windows 10 ✔️
      My Computer


  6. Posts : 42,473
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    Not sure what version I'm running the 1803 was the update that came up after I used the USB to reinstall windows. Is there anyway to get a more up to date version?
    Window's Update issues after reinstall and more-win-10-version.png

    Easiest way forward given where you are as both I and Matthew Wai have said is to

    Clean install Win 10.
    And as I said, first check your disk. No point building a house on sand.
    Matthew Wai quoted the tutorials.

    Diagnosing a problem build can be demanding and sometimes unproductive.

    Please note that a clean install, as per tutorial, means you delete all partitions part of the operating system, and install to unallocated space on disk.
      My Computers


  7. Posts : 24
    Windows 10
    Thread Starter
       #7

    dalchina said:
    Hi, given that restoring your system using a recovery drive does this:

    you may just as well have done a clean install of Win 10, thus avoiding any possible corruption of system files used in creating your recovery disk. And of course, if that happened to be an old build, that would be another argument unless you were planning to stay with an old Windows build for compatibility reasons (which you could still clean install of course).

    If you had previous problems, then as a matter of course you should also have checked your drive at some point e.g. with Hard Disk Sentinel (SSDs too). Have you done that?
    I know this may seem a stupid question but to do a clean install of Win 10 can I do that using my USB recovery as I thought that is what I had done (Apologies for my lack of computer knowledge). I set up a USB for recovery when I bought the laptop less than 2 years ago so it wouldn't have been an old windows version I don't think. I have never had any previous problems.

    I tried using the Hard Disk Sentinel but not sure what I'm doing with it

    - - - Updated - - -

    Matthew Wai said:
    Restart Windows. Then right-click on the start button --> Windows PowerShell (Admin)
    Run the following command and post the output.

    Net stop wuauserv


    Press the Windows logo key + R and run the following command:

    WinVer

    Post the result.


    �� Download Windows 10 ISO File ✔️
    �� Create Bootable USB Flash Drive to Install Windows 10 ✔️
    �� Clean Install Windows 10 ✔️
    Quick question Matthew, If i create a new Bootable USB Flash Drive to install windows 10 will that ask me for a product key or anything as Windows 10 was already on the laptop in the first case I don't have a product key?
      My Computer


  8. Posts : 7,607
    Windows 10 Home 20H2
       #8

    DawnS said:
    I set up a USB for recovery when I bought the laptop less than 2 years ago so it wouldn't have been an old windows version I don't think.
    On TenForums, it could be considered an old version.

    DawnS said:
    Quick question Matthew, If i create a new Bootable USB Flash Drive to install windows 10 will that ask me for a product key or anything as Windows 10 was already on the laptop in the first case I don't have a product key?
    You don't need a key as long as Windows was previously activated on the same laptop.
    Just click on "I don't have a product key" as shown below:



      My Computer


  9. Posts : 24
    Windows 10
    Thread Starter
       #9

    Ah right, OK. Am doing the Powershell step you created and then will move on to next

    Quick question Matthew, If i create a new Bootable USB Flash Drive to install windows 10 will that ask me for a product key or anything as Windows 10 was already on the laptop in the first case I don't have a product key?
      My Computer


  10. Posts : 7,607
    Windows 10 Home 20H2
       #10

    DawnS said:
    Quick question Matthew, If i create a new Bootable USB Flash Drive to install windows 10 will that ask me for a product key or anything as Windows 10 was already on the laptop in the first case I don't have a product key?
    Please read my post #8 again.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:00.
Find Us




Windows 10 Forums