DISM and SFC error | latest windows 10 cannot install updates

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  1. Posts : 41,311
    windows 10 professional version 1607 build 14393.969 64 bit
       #21

    Please find a camera or smartphone camera.

    Run a new LOGS.bat

    When you see the 25 to 40 files or folders displayed > take pictures and post images into the thread


    The logs displayed a large number of BSOD's between 02/10/2021 and 03/03/2021.


    Read these links on Windows driver verifier:

    a) learn how to use the Windows Recovery Environment (RE) commands: reset and bootmode to turn off the tool

    b) do not use the tool until it is communicated in the thread


    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983


    Back up any important files and save to another disk drive or the cloud.
    Can you replace the drive?
    Crucial System Scanner



    Code:
    Event[732]:
      Log Name: System
      Source: disk
      Date: 2021-02-10T14:35:28.7010000Z
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-4BFBHOE
      Description: 
    The device, \Device\Harddisk2\DR9, has a bad block.

    Code:
    Event[33568]:
      Log Name: System
      Source: volmgr
      Date: 2021-03-03T18:33:22.9600000Z
      Event ID: 46
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-4BFBHOE
      Description: 
    Crash dump initialization failed!

    Restorehealth:
    Code:
    Error: 193
    An error occurred while attempting to start the servicing process for the image located at C:\.

    Scannow:
    Code:
    Windows Resource Protection could not start the repair service.
      My Computer


  2. Posts : 850
    Win 10
       #22

    @MarcosMendes

    Thanks for the files

    Follow the recommendations of @dalchina and @zbook and replace the hard drive.

    First, try to create an image of the Windows installation with Macrium Reflect and save it on an intact disk.

    If you have installed a new hard disk, restore the image on this hard disk.

    I'm assuming the base of your Windows installation is repairable, but as @dalchina has already written, it doesn't make sense on a defective hard drive.
      My Computer


 

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