DISM and SFC error | latest windows 10 cannot install updates  

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  1. Posts : 6
    Windows 10 Pro 20H2 19042.685
    Thread Starter
       #11

    Thanks zbook

    Sorry delay
    I thank you for the help provided

    Follow the results:

    1)
    ###########################################################
    # The following commands will be run in sequence. #
    # The first 5 will take quite a while to run, be patient. #
    ###########################################################

    sfc /scannow
    dism /online /cleanup-image /scanhealth
    dism /online /cleanup-image /restorehealth
    sfc /scannow

    chkdsk /scan

    wmic recoveros get autoreboot
    wmic recoveros set autoreboot = false
    wmic recoveros get autoreboot
    wmic recoveros get DebugInfoType
    wmic recoveros set DebugInfoType = 7
    wmic recoveros get DebugInfoType

    wmic pagefile list /format:list
    wmic Computersystem where name="DESKTOP-4BFBHOE" get AutomaticManagedPagefile
    wmic Computersystem where name="DESKTOP-4BFBHOE" set AutomaticManagedPagefile=True
    wmic Computersystem where name="DESKTOP-4BFBHOE" get AutomaticManagedPagefile

    bcdedit /enum {badmemory}


    C:\Users\marco\Downloads\temp\BSOD>sfc /scannow

    Windows Resource Protection could not start the repair service.

    C:\Users\marco\Downloads\temp\BSOD>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.19041.572


    Error: 193

    An error occurred while attempting to start the servicing process for the image located at C:\.
    For more information, review the log file.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\Users\marco\Downloads\temp\BSOD>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.19041.572


    Error: 193

    An error occurred while attempting to start the servicing process for the image located at C:\.
    For more information, review the log file.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\Users\marco\Downloads\temp\BSOD>sfc /scannow

    Windows Resource Protection could not start the repair service.

    C:\Users\marco\Downloads\temp\BSOD>chkdsk /scan
    O tipo do sistema de arquivos é NTFS.
    O rótulo do volume é Windows.

    Estágio 1: examinando a estrutura básica do sistema de arquivos...
    1185536 de registros de arquivos processados.
    Verificação de arquivos conclu*da.
    Duração da fase (Verificação de registro de arquivo): 14.30 segundos.
    10210 registros de arquivos grandes processados.
    Duração da fase (Recuperação de registro de arquivo órfão): 0.00 milissegundos.
    0 registros de arquivos inválidos processados.
    Duração da fase (Verificação de registro de arquivo incorreto): 0.59 milissegundos.

    Estágio 2: examinando a ligação do nome do arquivo...
    8487 registros de novas análises processados.
    1579518 de entradas de *ndice processadas.
    Verificação de *ndices conclu*da.
    Duração da fase (Verificação de *ndice): 1.18 minutos.
    0 arquivos não indexados verificados.
    Duração da fase (Reconexão órfã): 8.01 segundos.
    0 arquivos não indexados recuperados em achados e perdidos.
    Duração da fase (Recuperação de órfãos para achados e perdidos): 2.15 milissegundos.
    8487 registros de novas análises processados.
    Duração da fase (Verificação de ponto de nova análise e ID de Objeto): 2.36 segundos.

    Estágio 3: examinando os descritores de segurança...
    Verificação de descritores de segurança conclu*da.
    Duração da fase (Verificação do descritor de segurança): 107.92 milissegundos.
    196992 arquivos de dados processados.
    Duração da fase (Verificação de atributo de dados): 1.21 milissegundos.
    O CHKDSK está verificando o diário de USN...
    37983048 de bytes USN processados.
    Verificação do diário de USN conclu*da.
    Duração da fase (Verificação do diário de USN): 239.43 milissegundos.

    Não há problemas no sistema de arquivos.
    Nenhuma ação necessária.

    217966196 KB de espaço total em disco.
    183518184 KB em 732387 arquivos.
    1393272 KB em 196993 *ndices.
    0 KB em setores defeituosos.
    1300040 KB em uso pelo sistema.
    65536 KB ocupados pelo arquivo de log.
    31754700 KB dispon*veis em disco.

    4096 bytes em cada unidade de alocação.
    Total de 54491549 unidades de alocação no disco.
    7938675 unidades de alocação dispon*veis em disco.
    Duração total: 1.60 minutos (96349 ms).

    C:\Users\marco\Downloads\temp\BSOD>wmic recoveros get autoreboot
    AutoReboot
    TRUE


    C:\Users\marco\Downloads\temp\BSOD>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DESKTOP-4BFBHOE\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
    Property(s) update successful.

    C:\Users\marco\Downloads\temp\BSOD>wmic recoveros get autoreboot
    AutoReboot
    FALSE


    C:\Users\marco\Downloads\temp\BSOD>wmic recoveros get DebugInfoType
    DebugInfoType
    7


    C:\Users\marco\Downloads\temp\BSOD>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\DESKTOP-4BFBHOE\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
    Property(s) update successful.

    C:\Users\marco\Downloads\temp\BSOD>wmic recoveros get DebugInfoType
    DebugInfoType
    7


    C:\Users\marco\Downloads\temp\BSOD>wmic pagefile list /format:list
    No Instance(s) Available.




    C:\Users\marco\Downloads\temp\BSOD>wmic Computersystem where name="DESKTOP-4BFBHOE" get AutomaticManagedPagefile
    AutomaticManagedPagefile
    FALSE


    C:\Users\marco\Downloads\temp\BSOD>wmic Computersystem where name="DESKTOP-4BFBHOE" set AutomaticManagedPagefile=True
    Updating property(s) of '\\DESKTOP-4BFBHOE\ROOT\CIMV2:Win32_ComputerSystem.Name="DESKTOP-4BFBHOE"'
    Property(s) update successful.

    C:\Users\marco\Downloads\temp\BSOD>wmic Computersystem where name="DESKTOP-4BFBHOE" get AutomaticManagedPagefile
    AutomaticManagedPagefile
    TRUE


    C:\Users\marco\Downloads\temp\BSOD>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    C:\Users\marco\Downloads\temp\BSOD>Echo off
    ###################################################################################
    # How to capture batch file data and post in your thread in the BSOD forum #
    # #
    # Batch files and instructions for use in BSOD debugging[Part Two-Four] #
    # #
    # Press [V] to visit the above web page for detailed instructions. #
    # Press [C] to close this window. #
    ###################################################################################


    Press any key to continue . . .


    2) Dropbox - Forum - Simplify your life

    3) Dropbox - Forum - Simplify your life

    - - - Updated - - -

    dalchina said:
    Umm, that was Diskmark not Diskinfo.



    Good that chkdsk passed.
    Sorry dalchina

    please follow request
    Attached Thumbnails Attached Thumbnails DISM and SFC error | latest windows 10 cannot install updates-crystaldiskinfo_20210303154711.png   DISM and SFC error | latest windows 10 cannot install updates-harddisksentinel-1.jpg   DISM and SFC error | latest windows 10 cannot install updates-harddisksentinel-2.jpg   DISM and SFC error | latest windows 10 cannot install updates-harddisksentinel-3.jpg  
    DISM and SFC error | latest windows 10 cannot install updates Attached Files
      My Computer


  2. Posts : 40,544
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #12

    If that represents your system disk, it's dying.... surface problems AND communication issues.

    Hope you've been using disk imaging regularly and routinely as is tirelessly recommended here (Macrium Reflect + external storage for image files e.g.), else you're facing a clean install and recovering what you can from it that you haven't already backed up.

    Protect yourself in future by doing that, starting as early as possible, and have e.g. Crystal Diskinfo running continuously monitoring your disks and reporting against compromised thresholds for early warning.
      My Computers


  3. Posts : 40,847
    windows 10 professional version 1607 build 14393.969 64 bit
       #13
      My Computer


  4. Posts : 40,544
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #14

    - just wondering what additional benefit that would be?

    This should be taken seriously and the potential loss of data addressed immediately.
    DISM and SFC error | latest windows 10 cannot install updates-1.png


    The more that is done with the disk, the more potential damage.

    No point trying to fix O/S problems on a dodgy disk.
      My Computers


  5. Posts : 6
    Windows 10 Pro 20H2 19042.685
    Thread Starter
       #15

    zbook said:
    Hello
    Test result - Long Generic - PASS
    DISM and SFC error | latest windows 10 cannot install updates-seatools-1.jpg

    Result:
    LOGS.bat and Upgrade_failure_info.bat - Dropbox - Forum - Simplify your life
      My Computer


  6. Posts : 17,907
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #16

    Hello @steve108,

    steve108 said:
    This question will be what is the source of that script and what does it do

    It basically extracts the Component Based Servicing Hive Registry Keys from the Registry to the Desktop so it can be used to analyse the problem.

    I hope this helps.
      My Computer


  7. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #17

    Paul Black said:
    Hello @steve108,




    It basically extracts the Component Based Servicing Hive Registry Keys from the Registry to the Desktop so it can be used to analyse the problem.

    I hope this helps.
    Yes, thank you Paul. I guess I have more reading to do to try and understand how to use the output/keys.
      My Computer


  8. Posts : 6
    Windows 10 Pro 20H2 19042.685
    Thread Starter
       #18

    Tekkie Boy said:
    Hello @MarcosMendes

    Your Service Stack installation is corrupt.

    Here is an excerpt from the Dism Repair log file:
    Failed to load cbsmsg DLL: C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.740_none_e752aa59261f271f\CbsMsg.dll (possibly expected) [HRESULT = 0x800700c1 - ERROR_BAD_EXE_FORMAT]

    Download this Script and then make a right click on it and select the Option "Run as administrator".

    When the script is done, it creates the SoftwareCBS.zip file on the desktop.

    Then start the command prompt as administrator and run this command.

    cmd /c dir /s /A %systemroot%\servicing\version >"%userprofile%\desktop\servicing.txt"

    That create the servicing.txt on your desktop.

    After that upload the servicing.txt and the SoftwareCBS.zip from your desktop on wetransfer.


    Friendly greetings

    Sorry for any mistakes. English is not my native language.
    Hello Tekki Boy
    I need all the help available, I am grateful !!

    - - - Updated - - -

    important information,

    HTML Code:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
        10.0.19041.740    REG_EXPAND_SZ    %SystemRoot%\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.740_none_e752aa59261f271f
    DISM and SFC error | latest windows 10 cannot install updates Attached Files
      My Computer


  9. Posts : 40,847
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    See if you can run these and include all of the folders and files:

    V2 and DM: BSOD - Posting Instructions




    LOGS.bat - Click here to go to the BSOD batch repository to download and run this batch file.
      My Computer


  10. Posts : 6
    Windows 10 Pro 20H2 19042.685
    Thread Starter
       #20

    zbook said:
    See if you can run these and include all of the folders and files:

    V2 and DM: BSOD - Posting Instructions




    LOGS.bat - Click here to go to the BSOD batch repository to download and run this batch file.

    Dropbox - Forum - Simplify your life
      My Computer


 

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