DISM and SFC error | latest windows 10 cannot install updates

MarcosMendes · 04 Mar 2021

Thanks zbook

Sorry delay
I thank you for the help provided

Follow the results:

1)

###########################################################

# The following commands will be run in sequence.         #

# The first 5 will take quite a while to run, be patient. #

###########################################################



sfc /scannow

dism /online /cleanup-image /scanhealth

dism /online /cleanup-image /restorehealth

sfc /scannow



chkdsk /scan



wmic recoveros get autoreboot

wmic recoveros set autoreboot = false

wmic recoveros get autoreboot

wmic recoveros get DebugInfoType

wmic recoveros set DebugInfoType = 7

wmic recoveros get DebugInfoType



wmic pagefile list /format:list

wmic Computersystem where name="DESKTOP-4BFBHOE" get AutomaticManagedPagefile

wmic Computersystem where name="DESKTOP-4BFBHOE" set AutomaticManagedPagefile=True

wmic Computersystem where name="DESKTOP-4BFBHOE" get AutomaticManagedPagefile



bcdedit /enum {badmemory}





C:\Users\marco\Downloads\temp\BSOD>sfc /scannow



Windows Resource Protection could not start the repair service.



C:\Users\marco\Downloads\temp\BSOD>dism /online /cleanup-image /scanhealth



Deployment Image Servicing and Management tool

Version: 10.0.19041.572





Error: 193



An error occurred while attempting to start the servicing process for the image located at C:\.

For more information, review the log file.



The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log



C:\Users\marco\Downloads\temp\BSOD>dism /online /cleanup-image /restorehealth



Deployment Image Servicing and Management tool

Version: 10.0.19041.572





Error: 193



An error occurred while attempting to start the servicing process for the image located at C:\.

For more information, review the log file.



The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log



C:\Users\marco\Downloads\temp\BSOD>sfc /scannow



Windows Resource Protection could not start the repair service.



C:\Users\marco\Downloads\temp\BSOD>chkdsk /scan

O tipo do sistema de arquivos Ã© NTFS.

O rÃ³tulo do volume Ã© Windows.



EstÃ¡gio 1: examinando a estrutura bÃ¡sica do sistema de arquivos...

  1185536 de registros de arquivos processados.

VerificaÃ§Ã£o de arquivos concluÃ*da.

 DuraÃ§Ã£o da fase (VerificaÃ§Ã£o de registro de arquivo): 14.30 segundos.

  10210 registros de arquivos grandes processados.

 DuraÃ§Ã£o da fase (RecuperaÃ§Ã£o de registro de arquivo Ã³rfÃ£o): 0.00 milissegundos.

  0 registros de arquivos invÃ¡lidos processados.

 DuraÃ§Ã£o da fase (VerificaÃ§Ã£o de registro de arquivo incorreto): 0.59 milissegundos.



EstÃ¡gio 2: examinando a ligaÃ§Ã£o do nome do arquivo...

  8487 registros de novas anÃ¡lises processados.

  1579518 de entradas de Ã*ndice processadas.

VerificaÃ§Ã£o de Ã*ndices concluÃ*da.

 DuraÃ§Ã£o da fase (VerificaÃ§Ã£o de Ã*ndice): 1.18 minutos.

  0 arquivos nÃ£o indexados verificados.

 DuraÃ§Ã£o da fase (ReconexÃ£o Ã³rfÃ£): 8.01 segundos.

  0 arquivos nÃ£o indexados recuperados em achados e perdidos.

 DuraÃ§Ã£o da fase (RecuperaÃ§Ã£o de Ã³rfÃ£os para achados e perdidos): 2.15 milissegundos.

  8487 registros de novas anÃ¡lises processados.

 DuraÃ§Ã£o da fase (VerificaÃ§Ã£o de ponto de nova anÃ¡lise e ID de Objeto): 2.36 segundos.



EstÃ¡gio 3: examinando os descritores de seguranÃ§a...

VerificaÃ§Ã£o de descritores de seguranÃ§a concluÃ*da.

 DuraÃ§Ã£o da fase (VerificaÃ§Ã£o do descritor de seguranÃ§a): 107.92 milissegundos.

  196992 arquivos de dados processados.

 DuraÃ§Ã£o da fase (VerificaÃ§Ã£o de atributo de dados): 1.21 milissegundos.

O CHKDSK estÃ¡ verificando o diÃ¡rio de USN...

  37983048 de bytes USN processados.

VerificaÃ§Ã£o do diÃ¡rio de USN concluÃ*da.

 DuraÃ§Ã£o da fase (VerificaÃ§Ã£o do diÃ¡rio de USN): 239.43 milissegundos.



NÃ£o hÃ¡ problemas no sistema de arquivos.

Nenhuma aÃ§Ã£o necessÃ¡ria.



 217966196 KB de espaÃ§o total em disco.

 183518184 KB em 732387 arquivos.

   1393272 KB em 196993 Ã*ndices.

         0 KB em setores defeituosos.

   1300040 KB em uso pelo sistema.

     65536 KB ocupados pelo arquivo de log.

  31754700 KB disponÃ*veis em disco.



      4096 bytes em cada unidade de alocaÃ§Ã£o.

Total de   54491549 unidades de alocaÃ§Ã£o no disco.

   7938675 unidades de alocaÃ§Ã£o disponÃ*veis em disco.

DuraÃ§Ã£o total: 1.60 minutos (96349 ms).



C:\Users\marco\Downloads\temp\BSOD>wmic recoveros get autoreboot

AutoReboot

TRUE





C:\Users\marco\Downloads\temp\BSOD>wmic recoveros set autoreboot = false

Updating property(s) of '\\DESKTOP-4BFBHOE\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'

Property(s) update successful.



C:\Users\marco\Downloads\temp\BSOD>wmic recoveros get autoreboot

AutoReboot

FALSE





C:\Users\marco\Downloads\temp\BSOD>wmic recoveros get DebugInfoType

DebugInfoType

7





C:\Users\marco\Downloads\temp\BSOD>wmic recoveros set DebugInfoType = 7

Updating property(s) of '\\DESKTOP-4BFBHOE\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'

Property(s) update successful.



C:\Users\marco\Downloads\temp\BSOD>wmic recoveros get DebugInfoType

DebugInfoType

7





C:\Users\marco\Downloads\temp\BSOD>wmic pagefile list /format:list

No Instance(s) Available.









C:\Users\marco\Downloads\temp\BSOD>wmic Computersystem where name="DESKTOP-4BFBHOE" get AutomaticManagedPagefile

AutomaticManagedPagefile

FALSE





C:\Users\marco\Downloads\temp\BSOD>wmic Computersystem where name="DESKTOP-4BFBHOE" set AutomaticManagedPagefile=True

Updating property(s) of '\\DESKTOP-4BFBHOE\ROOT\CIMV2:Win32_ComputerSystem.Name="DESKTOP-4BFBHOE"'

Property(s) update successful.



C:\Users\marco\Downloads\temp\BSOD>wmic Computersystem where name="DESKTOP-4BFBHOE" get AutomaticManagedPagefile

AutomaticManagedPagefile

TRUE





C:\Users\marco\Downloads\temp\BSOD>bcdedit /enum {badmemory}



RAM Defects

-----------

identifier              {badmemory}



C:\Users\marco\Downloads\temp\BSOD>Echo off

   ###################################################################################

   #    How to capture batch file data and post in your thread in the BSOD forum     #

   #                                                                                 #

   #      Batch files and instructions for use in BSOD debugging[Part Two-Four]      #

   #                                                                                 #

   #        Press [V] to visit the above web page for detailed instructions.         #

   #        Press [C] to close this window.                                          #

   ###################################################################################





Press any key to continue . . .

2) Dropbox - Forum - Simplify your life

3) Dropbox - Forum - Simplify your life

- - - Updated - - -

dalchina said:

Umm, that was Diskmark not Diskinfo.

Good that chkdsk passed.

Sorry dalchina

please follow request

dalchina · 04 Mar 2021

If that represents your system disk, it's dying.... surface problems AND communication issues.

Hope you've been using disk imaging regularly and routinely as is tirelessly recommended here (Macrium Reflect + external storage for image files e.g.), else you're facing a clean install and recovering what you can from it that you haven't already backed up.

Protect yourself in future by doing that, starting as early as possible, and have e.g. Crystal Diskinfo running continuously monitoring your disks and reporting against compromised thresholds for early warning.

zbook · 04 Mar 2021

Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US

SeaTools for DOS - Hard Drive Diagnostic
SeaTools | Seagate Support US

Run: V2
BSOD - Posting Instructions

dalchina · 04 Mar 2021

- just wondering what additional benefit that would be?

This should be taken seriously and the potential loss of data addressed immediately.

DISM and SFC error | latest windows 10 cannot install updates-1.png

The more that is done with the disk, the more potential damage.

No point trying to fix O/S problems on a dodgy disk.

MarcosMendes · 04 Mar 2021

zbook said:

Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US

SeaTools for DOS - Hard Drive Diagnostic
SeaTools | Seagate Support US

Run: V2
BSOD - Posting Instructions

Hello
Test result - Long Generic - PASS

DISM and SFC error | latest windows 10 cannot install updates-seatools-1.jpg

Result:
LOGS.bat and Upgrade_failure_info.bat - Dropbox - Forum - Simplify your life

Paul Black · 04 Mar 2021

Hello @steve108,

steve108 said:

This question will be what is the source of that script and what does it do

It basically extracts the Component Based Servicing Hive Registry Keys from the Registry to the Desktop so it can be used to analyse the problem.

I hope this helps.

steve108 · 04 Mar 2021

Paul Black said:

Hello @steve108,

It basically extracts the Component Based Servicing Hive Registry Keys from the Registry to the Desktop so it can be used to analyse the problem.

I hope this helps.

Yes, thank you Paul. I guess I have more reading to do to try and understand how to use the output/keys.

MarcosMendes · 04 Mar 2021

Tekkie Boy said:

Hello @MarcosMendes

Your Service Stack installation is corrupt.

Here is an excerpt from the Dism Repair log file:

Failed to load cbsmsg DLL: C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.740_none_e752aa59261f271f\CbsMsg.dll (possibly expected) [HRESULT = 0x800700c1 - ERROR_BAD_EXE_FORMAT]

Download this Script and then make a right click on it and select the Option "Run as administrator".

When the script is done, it creates the SoftwareCBS.zip file on the desktop.

Then start the command prompt as administrator and run this command.

cmd /c dir /s /A %systemroot%\servicing\version >"%userprofile%\desktop\servicing.txt"

That create the servicing.txt on your desktop.

After that upload the servicing.txt and the SoftwareCBS.zip from your desktop on wetransfer.

Friendly greetings

Sorry for any mistakes. English is not my native language.

Hello Tekki Boy
I need all the help available, I am grateful !!

- - - Updated - - -

important information,

HTML Code:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
    10.0.19041.740    REG_EXPAND_SZ    %SystemRoot%\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.740_none_e752aa59261f271f

zbook · 04 Mar 2021

See if you can run these and include all of the folders and files:

V2 and DM: BSOD - Posting Instructions

LOGS.bat - Click here to go to the BSOD batch repository to download and run this batch file.

MarcosMendes · 04 Mar 2021

zbook said:

See if you can run these and include all of the folders and files:

V2 and DM: BSOD - Posting Instructions

LOGS.bat - Click here to go to the BSOD batch repository to download and run this batch file.

Dropbox - Forum - Simplify your life