Windows Server 2016 Update is not applicable!  

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  1. Posts : 6
    Windows Server 2016
       #1

    Windows Server 2016 Update is not applicable!


    I downloaded kb4571694 then i tried to install that on Windows Server 2016 but it couldn't install with the error that "the update is not applicable to your computer."

    I tried to install prerequisite updates of kb4571694, but they also said "the update is not applicable to your computer." I also tried older versions of them.

    Then i tried to install servicing stack updates as many as i can but as you can guess, they also failed with the same error, even though i tried to install older versions of them.

    FYI: When i look at the updates that is installed on this server, It says "No updates is installed on this computer".

    I really need your help.
      My Computer


  2. Posts : 850
    Win 10
       #2

    Hello and Welcome

    Which Build number has the Windows Server?
    14393.???
    To check press the Windows Button, type winver and then press enter.

    Friendly greetings
      My Computer


  3. Posts : 6
    Windows Server 2016
    Thread Starter
       #3

    Tekkie Boy said:
    Hello and Welcome

    Which Build number has the Windows Server?
    14393.???
    To check press the Windows Button, type winver and then press enter.

    Friendly greetings
    Hello, thanks for reply. Here is the things you want:

    Version 1607 (OS Build 14393.3808)
      My Computer


  4. Posts : 850
    Win 10
       #4
      My Computer


  5. Posts : 6
    Windows Server 2016
    Thread Starter
       #5

    Tekkie Boy said:
    Unfortunately, i tried this and it said "The update is not applicable to your computer."
      My Computer


  6. Posts : 850
    Win 10
       #6

    Please upload the CBS folder from the following path:
    C:\Windows\logs

    Copy and paste the folder on your destop, zip it and then upload it on wetransfer.com and share the link here.
    Or use OneDrive.
      My Computer


  7. Posts : 6
    Windows Server 2016
    Thread Starter
       #7

    Tekkie Boy said:
    Please upload the CBS folder from the following path:
    C:\Windows\logs

    Copy and paste the folder on your destop, zip it and then upload it on wetransfer.com and share the link here.
    Or use OneDrive.
    Link: WeTransfer
      My Computer


  8. Posts : 850
    Win 10
       #8

    Thanks

    Seems like they have a registry corruption.
    Can you run this script on the server to create the Software hive on the desktop from the server?
    WeTransfer

    Then run the following command in command prompt too:

    cmd /c dir /s /A %systemroot%\servicing\version >"%userprofile%\desktop\servicing.txt"

    After that upload the servicing.txt and the SoftwareCBS.zip from your desktop on wetransfer.com again.
      My Computer


  9. Posts : 6
    Windows Server 2016
    Thread Starter
       #9

    Tekkie Boy said:
    Thanks

    Seems like they have a registry corruption.
    Can you run this script on the server to create the Software hive on the desktop from the server?
    WeTransfer

    Then run the following command in command prompt too:

    cmd /c dir /s /A %systemroot%\servicing\version >"%userprofile%\desktop\servicing.txt"

    After that upload the servicing.txt and the SoftwareCBS.zip from your desktop on wetransfer.com again.

    Sorry for late response.

    link: WeTransfer
      My Computer


  10. Posts : 850
    Win 10
       #10

    No problem.

    Unfortunately, I have bad news for you.

    Your Software hive is broken.

    Either you have an older system backup that you can restore or you have to rebuild the server.
      My Computer


 

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