Screen stuck on "Restarting" for 40 minutes

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  1. Posts : 107
    Windows 10 Home (x64) Version 20H2
       #1

    Screen stuck on "Restarting" for 40 minutes


    Windows 10 Home (x64) Version 20H2 Build 19042.746


    Restarting for a Windows update, and for the 40 minutes it's just a black screen with the word Restarting in the center. No spinning circles, no anything. Just the black screen with the word Restarting.

    Should I do a hard shut down or leave it alone?
      My Computers


  2. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #2

    I would look at the drive activity LED for flashing or on - meaning it's working. Sometimes it may appear stuck.
      My Computer


  3. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #3

    I would wait another hour or so.
      My Computer


  4. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #4

    Do you happen to know which update KB # this is?
      My Computer


  5. Posts : 107
    Windows 10 Home (x64) Version 20H2
    Thread Starter
       #5

    steve108 said:
    Do you happen to know which update KB # this is?
    No, it just came through about an hour ago, but I never checked the number. It stuck like that I think two updates ago, but for only 20 minutes, now it's closing in on an hour. I'll wait a little longer. Activity LED doesn't seem to be doing anything.
      My Computers


  6. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #6

    Is you boot drive a HDD or SSD - do you know?
      My Computer


  7. Posts : 107
    Windows 10 Home (x64) Version 20H2
    Thread Starter
       #7

    steve108 said:
    Is you boot drive a HDD or SSD - do you know?
    HDD
      My Computers


  8. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #8

    cbiweb said:
    HDD
    HDDs don't work as well as SSDs on Windows 10 - don't know if you're aware of that and have considered switching - night day difference and easy to switch using disk cloning software like Macrium Reflect Free.
      My Computer


  9. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #9

    SSDs are much faster.
      My Computer


  10. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #10

    Backup and Restore with Macrium Reflect Good for backups and cloning disks too.
      My Computer


 

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