Troubleshoot Windows updates after an in place upgrade repair

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  1. Posts : 39,330
    windows 10 professional version 1607 build 14393.969 64 bit
       #1

    Troubleshoot Windows updates after an in place upgrade repair


    Today an in place upgrade was performed without updates:

    18363.1139 ----------> 18363.418 ----------> including some manual updates18363.1316




    The computer is not installing the updates after the repair.

    It's taking a lot of time to manually install them using the Microsoft catalog.

    The Windows update troubleshooter was ran multiple times.

    There were multiple reboots.

    How can you troubleshoot the failure to upgrade?

    8229 can be uninstalled.
    The update menu displays pending install.

    So problem with information on 8229 too.








    Troubleshoot Windows updates after an in place upgrade repair-ten-forums-windows-update-part-1-troubleshooting-01262021.png

    Troubleshoot Windows updates after an in place upgrade repair-ten-forums-windows-update-part-2-troubleshooting-01262021.png

    Troubleshoot Windows updates after an in place upgrade repair-ten-forums-windows-update-part-3-troubleshooting-01262021.png

    Troubleshoot Windows updates after an in place upgrade repair-ten-forums-windows-update-part-4-troubleshooting-01262021.png






    Code:
    C:\WINDOWS\system32>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.
    
    C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth
    
    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1316
    
    Image Version: 10.0.18363.1316
    
    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.
    
    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth
    
    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1316
    
    Image Version: 10.0.18363.1316
    
    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.
    
    C:\WINDOWS\system32>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.

    Code:
    Powershell -ComObject Microsoft.Update.Session
    
    
    
    KB        Date                Title                                                                                    
    --        ----                -----                                                                                    
    KB2267602 2021-01-27 01:09:10 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.3...
    KB2267602 2021-01-27 02:40:35 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.3...
    KB4598301 2021-01-27 03:15:43 Update for Windows (KB4598301)                                                           
    KB2267602 2021-01-27 03:27:06 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.3...
    KB4598229 2021-01-27 04:00:56 Security Update for Windows (KB4598229)                                                  
    KB2267602 2021-01-27 04:14:30 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.3...
    
    
    ==============================================================
    Powershell Get-Hotfix


    Code:
    Count Name       
    ----- ----       
        8 0x80d03805 
        4 0x00000000;
        3 0x80240022 
        2 0x8024000B 
    
    
    
    windows-update.log:674:2021/01/26 17:08:50.0001203 1392  6296  ComApi          ClientId = Device Driver Retrieval 
    Client: Exit code = 0x00000000; Call error code = 0x80240022
    
    windows-update.log:676:2021/01/26 17:08:50.0001584 6404  7916  Agent           WU client calls back to download call 
    {D97D6412-7955-4333-AA9C-A27C022F9AF4} with code Call complete and error 0x80d03805
    
    
    windows-update.log:4546:2021/01/26 17:59:05.3264065 3632  4940  Agent           WU client calls back to download call 
    {A41DADAD-9D92-455A-8E08-DFD0E1404320} with code Call progress and error 0x80d03805
    
    windows-update.log:4598:2021/01/26 17:59:05.4907573 3632  4940  Agent           WU client calls back to download call 
    {A67F512B-EEBC-4401-AC6B-641831E245A6} with code Call progress and error 0x80d03805
    
    windows-update.log:4641:2021/01/26 17:59:05.6388927 3632  4940  Agent           WU client calls back to download call 
    {98D4968D-4657-4882-8ECC-0B8B353D3751} with code Call progress and error 0x80d03805
    
    windows-update.log:4799:2021/01/26 18:56:58.9311876 844   9612  ComApi          ClientId = Device Driver Retrieval 
    Client: Exit code = 0x00000000; Call error code = 0x80240022
    
    windows-update.log:4801:2021/01/26 18:56:58.9312109 3632  6896  Agent           WU client calls back to download call 
    {45BD5FB3-CDBE-44D8-89D8-4E4A069F9EF6} with code Call complete and error 0x80d03805
    
    windows-update.log:5063:2021/01/26 19:09:10.4820168 9868  8320  ComApi          ClientId = Windows Defender: Exit code 
    = 0x00000000; Call error code = 0x80240022
    
    windows-update.log:5065:2021/01/26 19:09:10.4820421 3632  6896  Agent           WU client calls back to download call 
    {550D560E-87DC-434A-846F-83B08039EC1D} with code Call complete and error 0x80d03805
    
    windows-update.log:5290:2021/01/26 19:12:54.1570401 3632  6896  Agent           WU client calls back to download call 
    {48A773B3-6D31-4B4D-B85E-BFDA15714AFC} with code Call progress and error 0x80d03805
    
    windows-update.log:5321:2021/01/26 19:47:47.2808690 12112 13764 ComApi          ClientId = UpdateOrchestrator: Exit 
    code = 0x00000000; Call error code = 0x8024000B
    
    windows-update.log:5323:2021/01/26 19:47:47.2809010 3632  7984  Agent           WU client calls back to download call 
    {48A773B3-6D31-4B4D-B85E-BFDA15714AFC} with code Call Aborted and error 0x8024000b
    
    windows-update.log:5514:2021/01/26 19:47:58.5318446 3632  7984  Agent           WU client calls back to download call 
    {333483AF-C9BB-437E-8E09-04BC91013277} with code Call progress and error 0x80d03805
    Last edited by zbook; 27 Jan 2021 at 00:23.
      My Computer

  2. thomaseg1's Avatar
    Posts : 13,266
    Windows 10 Pro (x64) 20H2 19042.804 & 21327.1000
       #2

    This may sound weird but have you tried
    after running sfc, doing a clean boot then downloading?
    Excluding updates from virus/malware checks?
      My Computers

  3. philc43's Avatar
    Posts : 5,152
    64bit Win 10 Pro ver 21H1 Build 19043.1288
       #3

    Why don't you try an in-place upgrade to the latest version of Win 10 and then you would skip straight to 20H2.
      My Computers


  4. Posts : 39,330
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       #4

    philc43 said:
    Why don't you try an in-place upgrade to the latest version of Win 10 and then you would skip straight to 20H2.
    One of the failed in place upgrade repairs was using 20H2.

    Also HP software for this model has not yet been upgraded to the latest Windows versions.





    A clean boot was used for the latest in place upgrade.
    AV are Microsoft Defender and Malwarebytes free.

    It's likely that another in place upgrade with updates will fix the current problems.
    There were three performed.

    I'd like to see what's available to troubleshoot the update problems so that it's a learning experience.
    Log checking, upgrade error codes, etc.
      My Computer

  5. philc43's Avatar
    Posts : 5,152
    64bit Win 10 Pro ver 21H1 Build 19043.1288
       #5

    Do you do the updates with the system connected to the internet?
      My Computers


  6. Posts : 39,330
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       #6

    An in place upgrade was successful but there are update problems.
    It was done in clean boot and without updates.

    Prior in place upgrades had failed.
    There were more than 3.
    Several were 20H2 and others were earlier versions.
    Most were connected to the Internet.
      My Computer

  7. philc43's Avatar
    Posts : 5,152
    64bit Win 10 Pro ver 21H1 Build 19043.1288
       #7

    What is the status of your PC now? What version did you upgrade to?
      My Computers


  8. Posts : 39,330
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       #8

    Winver: 1909 (OS Build 18363.1350)

    There are 5 updates that continue to display pending download.
      My Computer

  9. FreeBooter's Avatar
    Posts : 4,426
    Windows 11 Pro 64-bit
       #9

    Resetting the Windows Update components can usually solve these types of issues.

    Reset Windows Update in Windows 10



    Please go to this page and download Fix Windows Update by Ramesh Kumar and save to your Desktop.
    (Click on the hard drive icon with a downward arrow).

    • Extract it to your Desktop.
    • Then, double-click on the program and click the Fix Windows Update button.
    • Reboot your computer and see if it will work now.
      My Computer


  10. Posts : 39,330
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       #10

    There was a script from Technet that was used multiple times that reset the Windows update components.
    Each time it was ran it would display updates available and attempts to update displayed pending download.
    There were one or two that were able to be installed directly from the catalog.
    So it has failed with 5 remaining updates.
    This week I may perform another in place upgrade.
      My Computer


 

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