when my win 10 pro goes through update it comes back and says "we couldn't complete the updates. Don't turn off computer. Undoing changes. " It takes a long time and is frustrating. It has happened two times in a row. Virus protection says there are no threats. Any advice would be appreciated.
Versioin 10.0.18 363 build 18363
Run setupdiag:
https://docs.microsoft.com/en-us/win...rade/setupdiag
Uninstall 3rd party AV, firewall, and drive encryption.
Make sure Windows defender is on.
no third party av fw or encription
win defender firewall is on
I ran setup diag and the log file is empty
Run:
Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.
DiskParInfo.bat - Click here to go to the BSOD batch repository to download and run this batch file.
LOGS.bat - Click here to go to the BSOD batch repository to download and run this batch file.
Upgrade_failure_info.bat - Click here to go to the BSOD batch repository to download and run this batch file.
V2 and DM:
BSOD - Posting Instructions
Windows update troubleshooter:
Troubleshoot Problems in Windows 10 with Troubleshooters
Which update or upgrade is being attempted? (See Update History).when my win 10 pro goes through update it comes back
How much free space do you have on C: ?
Post a screenshot of your partitions using a 3rd party (free) partition manager - not Disk Management thus:
When was the last time Windows Update ran normally? Have you used any method to disable it?
What is the model of your laptop?
- - - Updated - - -Code:Disk 0 is an HDD. It has 2 partition(s). Model: WDC WD5000LPVX-22V0TT0 This computer has the above 1 fixed storage device(s) in total. ======================================================================= Microsoft DiskPart version 10.0.18362.1171 Copyright (C) Microsoft Corporation. On computer: DESKTOP-V14K169 342 gb free space Disk ### Status Size Free Dyn Gpt -------- ------------- ------- ------- --- --- Disk 0 Online 465 GB 0 B Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- Volume 0 D DVD-ROM 0 B No Media Volume 1 System Rese NTFS Partition 579 MB Healthy System Volume 2 C T410 NTFS Partition 465 GB Healthy Boot Disk 0 is now the selected disk. WDC WD5000LPVX-22V0TT0 Disk ID: 240C29CF Type : SATA Status : Online Path : 0 Target : 0 LUN ID : 0 Location Path : PCIROOT(0)#PCI(1F02)#ATA(C00T00L00) Current Read-only State : No Read-only : No Boot Disk : Yes Pagefile Disk : Yes Hibernation File Disk : No Crashdump Disk : Yes Clustered Disk : No Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- Volume 1 System Rese NTFS Partition 579 MB Healthy System Volume 2 C T410 NTFS Partition 465 GB Healthy Boot Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Primary 579 MB 1024 KB Partition 2 Primary 465 GB 580 MB Partition 1 is now the selected partition. Partition 1 Type : 07 Hidden: No Active: Yes Offset in Bytes: 1048576 Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 1 System Rese NTFS Partition 579 MB Healthy System Partition 2 is now the selected partition. Partition 2 Type : 07 Hidden: No Active: No Offset in Bytes: 608174080 Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 2 C T410 NTFS Partition 465 GB Healthy Boot =============================================================================== Windows Recovery Environment (Windows RE) and system reset configuration Information: Windows RE status: Enabled Windows RE location: \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE Boot Configuration Data (BCD) identifier: ad4017b7-fd1b-11e9-8c46-87bca9a6da02 Recovery image location: Recovery image index: 0 Custom image location: Custom image index: 0 =============================================================================== Windows Boot Manager -------------------- identifier {bootmgr} device partition=\Device\HarddiskVolume1 description Windows Boot Manager locale en-US inherit {globalsettings} default {current} resumeobject {ad4017b5-fd1b-11e9-8c46-87bca9a6da02} displayorder {current} toolsdisplayorder {memdiag} timeout 30 Windows Boot Loader ------------------- identifier {current} device partition=C: path \Windows\system32\winload.exe description Windows 10 locale en-US inherit {bootloadersettings} recoverysequence {ad4017b7-fd1b-11e9-8c46-87bca9a6da02} displaymessageoverride Recovery recoveryenabled Yes allowedinmemorysettings 0x15000075 osdevice partition=C: systemroot \Windows resumeobject {ad4017b5-fd1b-11e9-8c46-87bca9a6da02} nx OptIn bootmenupolicy Standard hypervisorlaunchtype Auto Windows Boot Loader ------------------- identifier {ad4017b7-fd1b-11e9-8c46-87bca9a6da02} device ramdisk=[\Device\HarddiskVolume1]\Recovery\WindowsRE\Winre.wim,{ad4017b8-fd1b-11e9-8c46-87bca9a6da02} path \windows\system32\winload.exe description Windows Recovery Environment locale en-us inherit {bootloadersettings} displaymessage Recovery osdevice ramdisk=[\Device\HarddiskVolume1]\Recovery\WindowsRE\Winre.wim,{ad4017b8-fd1b-11e9-8c46-87bca9a6da02} systemroot \windows nx OptIn bootmenupolicy Standard winpe Yes Resume from Hibernate --------------------- identifier {ad4017b5-fd1b-11e9-8c46-87bca9a6da02} device partition=C: path \Windows\system32\winresume.exe description Windows Resume Application locale en-US inherit {resumeloadersettings} recoverysequence {ad4017b7-fd1b-11e9-8c46-87bca9a6da02} recoveryenabled Yes allowedinmemorysettings 0x15000075 filedevice partition=C: filepath \hiberfil.sys bootmenupolicy Standard debugoptionenabled No Windows Memory Tester --------------------- identifier {memdiag} device partition=\Device\HarddiskVolume1 path \boot\memtest.exe description Windows Memory Diagnostic locale en-US inherit {globalsettings} badmemoryaccess Yes EMS Settings ------------ identifier {emssettings} bootems No Debugger Settings ----------------- identifier {dbgsettings} debugtype Local RAM Defects ----------- identifier {badmemory} Global Settings --------------- identifier {globalsettings} inherit {dbgsettings} {emssettings} {badmemory} Boot Loader Settings -------------------- identifier {bootloadersettings} inherit {globalsettings} {hypervisorsettings} Hypervisor Settings ------------------- identifier {hypervisorsettings} hypervisordebugtype Serial hypervisordebugport 1 hypervisorbaudrate 115200 Resume Loader Settings ---------------------- identifier {resumeloadersettings} inherit {globalsettings} Device options -------------- identifier {ad4017b8-fd1b-11e9-8c46-87bca9a6da02} description Windows Recovery ramdisksdidevice partition=\Device\HarddiskVolume1 ramdisksdipath \Recovery\WindowsRE\boot.sdi
It is trying to install Cumulative update for win10 ver 1909 KB 4592449 (5)
Im running on a lenovo T410 thinkpad i5 8gb ram 500 gb harddrive
Last edited by macstl; 15 Dec 2020 at 17:21.
Hello @macstl,
System Specifications
Please update your system specifications [ system AND hardware ] by editing your profile . . .
> How to Fill in your System Specs at Ten Forums.
To make this process easier for you, there is an automated method that you can use by clicking the Download button at the top of the Tutorial. It contains a standalone .exe file delivered in a ZIP file. You just need to unzip the file and run the SystemInfo.exe file. As this file is a standalone file, there is nothing saved to your computer.
It will help us to help you!
Thanks.
see attachment
- - - Updated - - -
I ran win 10 troubleshooter and selected upgrade problems. It found nothing wrong.
I ran tuneup.bat . I tried to copy and paste when it finished. but had problems and lost the cmd screen in the process.
I tried update but still no go, it uninstalls itself after 100% install and says = we couldn't complete the update.
The last good update was on 11/20/2020 and it was ver 1909 but KB 4023057
I recently was going to dual boot to android 9 but decided I did not want to risk partitioning but I some how ended up with a grub boot and no windows selection. I got back windows boot by using fix mbr program. Can this have something to do with the unable to update issue?
I did a google search and found Windows 10 1909 Cumulative update KB4592449 failed to install (November 2019 update)
I am trying some things suggested there.
Last edited by macstl; 15 Dec 2020 at 23:01.
Again from post #5 please..
How much free space do you have on C: ?
Post a screenshot of your partitions using a 3rd party (free) partition manager - not Disk Management - like this:
Given your setuperr.log, from an admin command prompt run
reagentc /info
and post a screenshot of the result.
Your previous screenshot says you only have 2 partitions. Do you believe you have a UEFI or a MBR based installation? It would seem it must be MBR - is that correct?
Basics: please check your disk- it's an older laptop and disk.
E.g. Hard Disk Sentinel (trial) - there's a portable version- best instant comment.
Else just SMART params- Crystal Diskinfo (free).
Then from an admin command prompt run
chkdsk c: /scan
If ok use this:
Reset Windows Update in Windows 10
I have MBR with 2 partitions and lots of free space.Again from post #5 please..
How much free space do you have on C: ?
Post a screenshot of your partitions using a 3rd party (free) partition manager - not Disk Management - like this:
Given your setuperr.log, from an admin command prompt run
reagentc /info
and post a screenshot of the result.
Your previous screenshot says you only have 2 partitions. Do you believe you have a UEFI or a MBR based installation? It would seem it must be MBR - is that correct?
Basics: please check your disk- it's an older laptop and disk.
E.g. Hard Disk Sentinel (trial) - there's a portable version- best instant comment.
Else just SMART params- Crystal Diskinfo (free).
Then from an admin command prompt run
chkdsk c: /scan
If ok use this:
Reset Windows Update in Windows 10
I did a screen shot of third party partition using windows key + printscreen (it dimmed while copying)
I press con't V here and nothing happens what am i doing wrong?
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