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Error 0x8024401c Windows store and windows update
Please help me with this problem. I couldn't install window updates or upgrade my Apps on the windows store due to the error 0x8024401c.
Error 0x8024401c Windows store and windows update
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New #2
Hi, history, please: (so often omitted):
- how long has this been so?
- what happened before you had this problem?
- have you ever disabled Windows Update?
This error number can indicate a failure to connect to MS's update servers. A few have found that sometimes you just need to wait a while and it starts working again.
Have you been using a VPN?
First run the Windows Update Troubleshooter and post a screenshot of the result thus:
If that doesn't help try
Reset Windows Update in Windows 10
Then, if still problems, assuming your disk is ok, the simplest approach is to do an in-place upgrade repair install which keeps all progs and data. This requires you to use an iso file of the same major build as you have installed. However, like so many, you have not followed the tenforums instruction:
This is vital to know for you to get the right one.
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New #3
Thanks for your help!
I have this problem for months. I tried to get a solution for it but I couldn't get any solution.
As you advise me I run the windows updates troubleshooting and I got this.
After that, I search for the updates, unfortunately, I still have the same problem.
Note:-
I got the same code error when I wanted to update my Apps through the windows store.
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New #4
Hi, I gave you a number of other steps to follow. That's just the first preliminary one.
I also asked a number of questions.
What does the troubleshooter detailed view say?
The more information you give, the better you respond, the better and faster help you get.
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New #5
I had this problem a few months ago.
I paused installing the windows update and sometimes I stopped them from windows services because the updates consume the Internet bandwidth.
The troubleshooter showed me the message in the screenshot above.
I use vbn program from time to time
I've reset windows updates before but the problem wasn't solved.
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New #6
Thank you for your reply.
Precisely by what means did you do that? There are many available. There are reliable and reversible ones which have been mentioned here many many times. Some people try to hack Windows Update themselves.I paused installing the windows update and sometimes I stopped them from windows services because the updates consume the Internet bandwidth.
Have you reversed those changes?
VPN: check this is either removed or completely ineffective.
Check settings here:
I asked specifically about the detailed information:The troubleshooter showed me the message in the screenshot above.
Can you see where it says View detailed... in blue? Click that, post a screenshot.
And in particular, did you use that particular tutorial? If not, please do so.I've reset windows updates before but the problem wasn't solved.
Why do I ask? Because other instructions are posted on the internet.
Do you have any other Windows devices using the same router? If so, do they update successfully?
Tweaking.com's free repair tool also has a repair for Windows Update. You can try that, following the preparatory steps, and select only the relevant repair.
And I still await your full Windows build number - see above.
Thanks.
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New #7
I really appreciate the effort you are do.
Precisely by what means did you do that? There are many available. There are reliable and reversible ones which have been mentioned here many many times. Some people try to hack Windows Update themselves.
Have you reversed those changes?
I did that by type a command services.msc on the run box.
VPN: check this is either removed or completely ineffective.
Check settings here:
VPN: check this is either removed or completely ineffective.
Check settings here:
My LAN setting is the same as it is shown above.
Can you see where it says View detailed... in blue? Click that, post a screenshot.
Here is a screenshot for the detailed troubleshooting
Windows Update Publisher details
Issues found
Check for Windows Update issuesCheck for Windows Update issues
Detects issues related to Windows Update. Detected Detected
Resolve Windows Update issues Completed
Potential issues that were checked
Some security settings are missing or have been changedSome security settings are missing or have been changed Issue not present
Check for missing or corrupt filesCheck for missing or corrupt files Issue not present
Service registration is missing or corruptService registration is missing or corrupt Issue not present
Issues found Detection details
6 Check for Windows Update issues Detected Detected
Detects issues related to Windows Update.
Resolve Windows Update issues Completed
Resolves common Windows Update issues.
InformationalWaaSMedicService
Issues remediated by :NoUsoScanPlugin;StackDataResetPlugin
Potential issues that were checked Detection details
Some security settings are missing or have been changed Issue not present
Check for missing or corrupt files Issue not present
Service registration is missing or corrupt Issue not present
Detection details Expand
InformationalIsPostback_RC_PendingUpdates
IsPostback: False
InformationalWaaSMedicService
Issue found by :NoUsoScanPlugin;StackDataResetPlugin
InformationalIsPostback_RC_PendingUpdates
IsPostback: True
InformationalService Status
Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182.
InformationalService Status
Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182.
Collection information
Computer Name: OHAA
Windows Version: 10.0
Architecture: x64
Time: Tuesday, November 24, 2020 4:45:11 PM
Publisher details Expand
Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version: 3.5
Publisher: Microsoft Windows
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 4.0
Publisher: Microsoft Windows
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version: 9.3
Publisher: Microsoft Windows
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version: 9.2
Publisher: Microsoft Corporation
Do you have any other Windows devices using the same router? If so, do they update successfully?
I don't have any.
And in particular, did you use that particular tutorial? If not, please do so.
actually, while I was looking for a solution a few weeks ago I found this tutorial in the forum but it doesn't work.
When I restart Windows after following the tutorial it keeps showing me a blue screen.
I hope you could, please, use Anydesk or any other remote desktop app to fix the problem yourself.
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New #8
That's very strange and suggests something significant is wrong.When I restart Windows after following the tutorial it keeps showing me a blue screen.
I still don't know your full build number.
I suggest you first check your disks just to be sure before the next step.
Try Hard Disk Sentinel (trial) - gives the best instant commentary I know. SSDs too.
Else just SMART params- Crystal Diskinfo (free).
If ok then run
chkdsk c: /scan
from an admin command prompt.
If ok, then you need an iso file of the same major build as you have. I still don't know your build, so can't advise on getting that. There is a tutorial on obtaining a Win 10 iso file.
Then log in, make sure you have at least 30Gb free on C: , uninstall any unusual security software, rt click and Mount the iso file, browse the new drive letter created and run setup.exe to start an in-place upgrade repair install which keeps all progs and data.
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New #9
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New #10
Ok, unless you already have either an iso or bootable disk for 1909, you can download an iso file using the Heidoc iso downloader (free, Google it) which downloads them from MS.
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